Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Most popular Trafford and North West tenant articles
- What is a change of tenancy?
- Am I allowed to own a pet?
- What is L&Q's damp and mould policy?
- How do I sign up?
- I have no heating / hot water
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- How do I get a copy of my tenancy agreement?
- A noise nuisance – is it antisocial behaviour?
- I've seen a new development and would be interested in buying a new build property. What should I do?
- How do I end the tenancy on behalf of someone who has passed away?
- I’ve never made a payment directly to you before. Will I be able to do so now that my tenancy/account has ended?
- How do I apply for a parking bay?
- How much is my weekly rent?
- What pets can I keep?
- How do I report a ground maintenance issue?
- Where else can I get support for antisocial behaviour?
- Garden nuisance – is it antisocial behaviour?
- How do I pay for my heat consumption?
- Litter and rubbish – is it antisocial behaviour?
- How can I save on my energy bills?
- How do I report a caretaking service issue?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- What if I'm struggling to pay for my heating and hot water?
- How do I apply for a disabled parking bay?
- What is the dog registration form?
- Do you offer home contents insurance?
- How much will renting a garage cost?
- Do you accept AMEX cards?
- How do I report an issue with a tree in a communal area?
- The Noise App – useful information
Most popular Tenant articles
- I'd like to add an occupant. What should I do?
- Do you offer home contents insurance?
- Can I change my tenancy from sole to joint?
- Do I get to stay in the property as I'm an occupant and not on the tenancy?
- How do I report the death of a tenant?
- Am I allowed to own a pet?
- How do I get a copy of my tenancy agreement?
- Do you still offer Voluntary Right to Buy to tenants who don't qualify for the Right to Buy or Right to Acquire?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- I'm locked out of my property. What should I do?
- I'd like to change my tenancy from joint to sole as the other party has moved out. What should I do?
- How much is bedroom tax and how is this calculated?
- I have no heating. What should I do?
- What are minor and major adaptations?
- There has been a succession already for this property. Can I still live here as a succession?
- The Noise App – useful information
- How much will my parking permit cost?
- Does my tenancy change if one member of a joint tenancy dies?
- What happens to the housing benefit when the claimant dies?
- How much is my weekly rent?
- A noise nuisance – is it antisocial behaviour?
- How do I request a level access wet room?
- How do I complain about a neighbour's pet?
- I have no heating / hot water
- I have no hot water. What should I do?
- How do I rent a garage?
- What if I'm struggling to pay for my heating and hot water?
- Can I have the internet in my property?
- How can I prepare my home for the winter months?
- I’ve never made a payment directly to you before. Will I be able to do so now that my tenancy/account has ended?
Most popular Trafford and North West homeowner articles
- How do I request CCTV footage?
- How do I request a replacement bin?
- How do I end the tenancy on behalf of someone who has passed away?
- What happens with the rent account of someone who has passed away?
- How should I leave the property of someone who has passed away?
- I’ve never made a payment directly to you before. Will I be able to do so now that my tenancy/account has ended?
- Do you accept AMEX cards?
- Can I install CCTV in my home?
- How do I report a ground maintenance issue?
- How do report a parking issue on a road or pavement?
- How do food banks work?
- What are pet owner responsibilities?
- I have received a Section 20 Notice that mentions ‘cladding’, does this mean that I will be charged for cladding removal and replacement?
- How do I end the benefit claims of someone who has passed away?
- What happens if there are arrears on the account of someone who has passed away?
- My heating and hot water are switched off, why am I still being charged?
- Garden nuisance – is it antisocial behaviour?
- Where can I find food banks in Trafford?
- What is a Heat Interface Unit (HIU)?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- How do I request an assisted bin collection?
- A noise nuisance – is it antisocial behaviour?
- Where can I find bereavement support services?
- What you can expect when you go to the food bank
- Can I change my heat supplier?
- How do I report an issue with a tree in a communal area?
- Why haven't the windows on my block been cleaned?
- Who empties my bin?
- What should I do if I’m struggling to afford food?
- How do I complain about a neighbour's pet?
Most popular Homeowner articles
- How many years do I have left on my lease?
- How do I pay for my heat consumption?
- How do I top-up my in-house display (Guru Hub)?
- How do I apply for a parking bay?
- I have no heating / hot water
- A noise nuisance – is it antisocial behaviour?
- What is covered under L&Q's buildings insurance policy?
- How much will my parking permit cost?
- If I'm a leaseholder or shared owner, who is my buildings insurance with and can I have a copy?
- Can I reverse staircase (sell a share back to L&Q)?
- I have no heating. What should I do?
- Will L&Q buy back my home?
- The Noise App – useful information
- I have no hot water. What should I do?
- Can I change my heat supplier?
- What happens at the end of the defects liability period?
- Can I make a claim under L&Q’s buildings insurance policy?
- Will I get a dedicated parking bay?
- My heating and hot water are switched off, why am I still being charged?
- What are L&Q's bank details?
- I have credit on my L&Q account. Can I have this refunded to me?
- Contents vs. Buildings - how do I know what's what?
- What is a Heat Interface Unit (HIU)?
- Is there parking control where I live?
- How long is the new builds defects liability period?
- Can I have Sky Q in my property?
- How do I sign up?
- How do I carry out an appliance test?
- Can I install a CCTV doorbell on my property?
- Where can I get a copy of my lease?
Most popular Non-resident articles
- How do I become a supplier to L&Q?
- A home with too many animals – is it antisocial behaviour?
- Where can I find L&Q’s tendering opportunities?
- Dangerous dogs and other animals – useful information
- How do I rent a garage?
- Will I be charged for any additional fire safety measures required for my building?
- How will you keep me safe if the inspection of my building requires works to be done but they can’t be done straightaway?
- I’ve never made a payment directly to you before. Will I be able to do so now that my tenancy/account has ended?
- I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
- Do you accept AMEX cards?
- How do I sign up?
- A noise nuisance – is it antisocial behaviour?
- How much will renting a garage cost?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- Can I keep more than one dog or cat?
- I've seen a new development and would be interested in buying a new build property. What should I do?
- I have an enquiry about your procurement process. Where can I find out more information?
- Where else can I get support for antisocial behaviour?
- Do my Building Safety Programme inspections require renewal?
- How do I report an issue with a tree in a communal area?
- How do I pay the rent on my garage?
- What are pet owner responsibilities?
- What does L&Q expect of their suppliers?
- I have a fire protection charge as part of my service charge – will this be used to cover remediation costs?
- Litter and rubbish – is it antisocial behaviour?
- If my pet dies do I need permission to get another?
- Why has our inspection not been done sooner?
- The Noise App – useful information
- Can I rent a garage if I'm not an L&Q resident?
- Why does the heat cut off when there's a fire alarm?