Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Most popular Trafford and North West tenant articles
- What is a change of tenancy?
- Do you accept AMEX cards?
- Am I allowed to own a pet?
- What is L&Q's damp and mould policy?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- A noise nuisance – is it antisocial behaviour?
- How do I get a copy of my tenancy agreement?
- I have no heating / hot water
- I've seen a new development and would be interested in buying a new build property. What should I do?
- How do I end the tenancy on behalf of someone who has passed away?
- What pets can I keep?
- Litter and rubbish – is it antisocial behaviour?
- Where else can I get support for antisocial behaviour?
- How do I apply for a parking bay?
- How do I pay for my heat consumption?
- Garden nuisance – is it antisocial behaviour?
- How do I report a ground maintenance issue?
- The Noise App – useful information
- Do you offer home contents insurance?
- How much will renting a garage cost?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- How do I report a caretaking service issue?
- How can I keep my personal information safe?
- How do I apply for a disabled parking bay?
- Can I change my heat supplier?
- Where can I find out more about the rules and regulations relating to the procurement of goods, services and works?
- How do I report an issue with a tree in a communal area?
- How do I complain about a neighbour's pet?
- How do I send L&Q a regulatory notice or legal document online?
- How often should I have my boiler serviced?
Most popular Tenant articles
- I'd like to add an occupant. What should I do?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- Can I change my tenancy from sole to joint?
- Do you offer home contents insurance?
- A noise nuisance – is it antisocial behaviour?
- The Noise App – useful information
- How do I complain about a neighbour's pet?
- Am I allowed to own a pet?
- Do I get to stay in the property as I'm an occupant and not on the tenancy?
- How do I get a copy of my tenancy agreement?
- Litter and rubbish – is it antisocial behaviour?
- Rent or account balance by text message
- How do I report the death of a tenant?
- Garden nuisance – is it antisocial behaviour?
- I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
- Where else can I get support for antisocial behaviour?
- I'm locked out of my property. What should I do?
- Do you accept AMEX cards?
- I'd like to change my tenancy from joint to sole as the other party has moved out. What should I do?
- What are minor and major adaptations?
- How much is bedroom tax and how is this calculated?
- Why can't you give us a date for any remedial works to be done now?
- I have no heating. What should I do?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- There has been a succession already for this property. Can I still live here as a succession?
- What is the difference between a Building Safety Programme inspection and an EWS1 form?
- I have no hot water. What should I do?
- How will I know my home is safe if my building doesn't need an EWS1 form?
- Will building safety issues affect my ability to buy my home using the Right to Buy / Right to Acquire scheme?
- A home with too many animals – is it antisocial behaviour?
Most popular Trafford and North West homeowner articles
- How do I request a replacement bin?
- Do you accept AMEX cards?
- How do I end the tenancy on behalf of someone who has passed away?
- How do I request CCTV footage?
- How should I leave the property of someone who has passed away?
- What happens with the rent account of someone who has passed away?
- How do report a parking issue on a road or pavement?
- How do I report a ground maintenance issue?
- What are pet owner responsibilities?
- I have received a Section 20 Notice that mentions ‘cladding’, does this mean that I will be charged for cladding removal and replacement?
- How do I top-up my in-house display (Secure)?
- Can I install CCTV in my home?
- Garden nuisance – is it antisocial behaviour?
- How do I report an issue with a tree in a communal area?
- What happens if there are arrears on the account of someone who has passed away?
- How do I report the misuse of a communal bin?
- Do I need to give meter readings?
- How do I request an assisted bin collection?
- Why haven't the windows on my block been cleaned?
- What is a Heat Interface Unit (HIU)?
- What pets can I keep?
- How do I end the benefit claims of someone who has passed away?
- A noise nuisance – is it antisocial behaviour?
- Will you be starting remedial works before the inspections programme completes?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- Will I be able to stay in my home while my building is inspected?
- Can I keep more than one dog or cat?
- How will you keep me safe if the inspection of my building requires works to be done but they can’t be done straightaway?
- My heating and hot water are switched off, why am I still being charged?
- How is building height measured?
Most popular Homeowner articles
- Rent or account balance by text message
- A noise nuisance – is it antisocial behaviour?
- How do I top-up my in-house display (Guru Hub)?
- How do I pay for my heat consumption?
- How do I apply for a parking bay?
- The Noise App – useful information
- If I'm a leaseholder or shared owner, who is my buildings insurance with and can I have a copy?
- I have no heating / hot water
- What is covered under L&Q's buildings insurance policy?
- How much will my parking permit cost?
- I have no hot water. What should I do?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- Will L&Q buy back my home?
- I have credit on my L&Q account. Can I have this refunded to me?
- Can I change my heat supplier?
- My heating and hot water are switched off, why am I still being charged?
- Can I make a claim under L&Q’s buildings insurance policy?
- Will I get a dedicated parking bay?
- What are L&Q's bank details?
- What happens at the end of the defects liability period?
- What is a Heat Interface Unit (HIU)?
- I have no heating. What should I do?
- Contents vs. Buildings - how do I know what's what?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- Litter and rubbish – is it antisocial behaviour?
- Garden nuisance – is it antisocial behaviour?
- Is there parking control where I live?
- Can I have Sky Q in my property?
- I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
- Water - useful information
Most popular Non-resident articles
- How do I become a supplier to L&Q?
- Litter and rubbish – is it antisocial behaviour?
- I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
- A noise nuisance – is it antisocial behaviour?
- Where can I find L&Q’s tendering opportunities?
- A home with too many animals – is it antisocial behaviour?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- How do I rent a garage?
- If my building has a sinking fund can this be used to cover costs if they are not recoverable by other means?
- Do my Building Safety Programme inspections require renewal?
- Dangerous dogs and other animals – useful information
- Where else can I get support for antisocial behaviour?
- The Noise App – useful information
- Why has our inspection not been done sooner?
- I have a fire protection charge as part of my service charge – will this be used to cover remediation costs?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- Why can't you give us a date for any remedial works to be done now?
- What is L&Q doing to try and influence mortgage lenders to lend on buildings affected by safety issues?
- Can residents commission inspections outside of the L&Q Building Safety Programme?
- What is the difference between a Building Safety Programme inspection and an EWS1 form?
- Will building safety issues affect my ability to buy my home using the Right to Buy / Right to Acquire scheme?
- How will you keep me safe if the inspection of my building requires works to be done but they can’t be done straightaway?
- Will you be starting remedial works before the inspections programme completes?
- How will I know my home is safe if my building doesn't need an EWS1 form?
- Will I be able to stay in my home while my building is inspected?
- Who will carry out the Building Safety Programme inspection?
- Do you accept AMEX cards?
- What safety reassurances did you receive from the developer when my home was built?
- How will L&Q keep in touch with me about building safety issues?
- Will I be charged for any additional fire safety measures required for my building?