Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Most popular Trafford and North West tenant articles
- What is a change of tenancy?
- Am I allowed to own a pet?
- What is L&Q's damp and mould policy?
- How do I apply for a parking bay?
- How do I get a copy of my tenancy agreement?
- I have no heating / hot water
- How do I report a ground maintenance issue?
- What pets can I keep?
- How do I report an issue with a tree in a communal area?
- How do I end the tenancy on behalf of someone who has passed away?
- How do I apply for a disabled parking bay?
- I've seen a new development and would be interested in buying a new build property. What should I do?
- What happens with the rent account of someone who has passed away?
- How do I send L&Q a regulatory notice or legal document online?
- How much will renting a garage cost?
- How do I pay for my heat consumption?
- Do you offer home contents insurance?
- Can I change my heat supplier?
- What shall I do if I own an XL Bully dog now that they have been banned?
- How do I rent a garage?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- How do I report an issue with the CCTV?
- How do I know if I'm viewing the correct information on L&Q's website?
- Can I keep more than one dog or cat?
- Where can I find bereavement support services?
- How do I report a caretaking service issue?
- Why does L&Q's website ask me where my L&Q home is based?
- Can I install CCTV in my home?
- My heating and hot water are switched off, why am I still being charged?
- What if I'm struggling to pay for my heating and hot water?
Most popular Tenant articles
- I'd like to add an occupant. What should I do?
- Can I change my tenancy from sole to joint?
- Rent or account balance by text message
- Am I allowed to own a pet?
- How do I report the death of a tenant?
- Do you offer home contents insurance?
- Do I get to stay in the property as I'm an occupant and not on the tenancy?
- How do I get a copy of my tenancy agreement?
- I'm locked out of my property. What should I do?
- How do I rent a garage?
- What are minor and major adaptations?
- There has been a succession already for this property. Can I still live here as a succession?
- I'd like to change my tenancy from joint to sole as the other party has moved out. What should I do?
- I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
- What is the difference between a Building Safety Programme inspection and an EWS1 form?
- Can I install a CCTV doorbell on my property?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- Why can't you give us a date for any remedial works to be done now?
- What happens to the housing benefit when the claimant dies?
- How do I apply for a parking bay?
- I have no hot water. What should I do?
- I have a problem with my floor or floor covering. What should I do?
- How much will my parking permit cost?
- Can residents commission inspections outside of the L&Q Building Safety Programme?
- Will building safety issues affect my ability to buy my home using the Right to Buy / Right to Acquire scheme?
- How will I know my home is safe if my building doesn't need an EWS1 form?
- Will I be able to stay in my home while my building is inspected?
- Have I got a guaranteed right to the tenancy?
- Do my Building Safety Programme inspections require renewal?
- How will L&Q keep in touch with me about building safety issues?
Most popular Trafford and North West homeowner articles
- How do I request CCTV footage?
- How do I request a replacement bin?
- How should I leave the property of someone who has passed away?
- How do I end the tenancy on behalf of someone who has passed away?
- How do report a parking issue on a road or pavement?
- What are pet owner responsibilities?
- How do I top-up my in-house display (Secure)?
- How do I report a ground maintenance issue?
- Who enforces the anti-money laundering regulations?
- How do I report the misuse of a communal bin?
- What happens with the rent account of someone who has passed away?
- How do I end the benefit claims of someone who has passed away?
- I have received a Section 20 Notice that mentions ‘cladding’, does this mean that I will be charged for cladding removal and replacement?
- Can I store items other than a car in my garage?
- Can I keep more than one dog or cat?
- Why haven't the windows on my block been cleaned?
- How do I request an assisted bin collection?
- What happens if there are arrears on the account of someone who has passed away?
- How do I give up my garage?
- Can I install CCTV in my home?
- Do I need to give meter readings?
- What shall I do if I own an XL Bully dog now that they have been banned?
- How do I report an issue with a tree in a communal area?
- What pets can I keep?
- My heating and hot water are switched off, why am I still being charged?
- If my pet dies do I need permission to get another?
- Where can I find bereavement support services?
- What is a Heat Interface Unit (HIU)?
- Who can I contact if I suspect a case of money laundering?
- Why does my building not have sprinklers?
Most popular Homeowner articles
- How do I top-up my in-house display (Guru Hub)?
- What is covered under L&Q's buildings insurance policy?
- How do I pay for my heat consumption?
- How do I apply for a parking bay?
- Rent or account balance by text message
- If I'm a leaseholder or shared owner, who is my buildings insurance with and can I have a copy?
- How much will my parking permit cost?
- I have no heating / hot water
- Will L&Q buy back my home?
- I have no hot water. What should I do?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
- Can I make a claim under L&Q’s buildings insurance policy?
- Will I get a dedicated parking bay?
- Can I change my heat supplier?
- What happens at the end of the defects liability period?
- What is a Heat Interface Unit (HIU)?
- My heating and hot water are switched off, why am I still being charged?
- Is there parking control where I live?
- Contents vs. Buildings - how do I know what's what?
- Can we manage some of the communal services ourselves?
- Water - useful information
- Why are you replacing waking watch with a fire detection and alarm system?
- Will building safety issues affect my ability to buy my home using the Right to Buy / Right to Acquire scheme?
- How do I apply for a disabled parking bay?
- Can I run a business from home?
- Do I need to give meter readings?
- Can I rent my parking space to a third party?
- How will I know my home is safe if my building doesn't need an EWS1 form?
- Can residents commission inspections outside of the L&Q Building Safety Programme?
Most popular Non-resident articles
- How do I become a supplier to L&Q?
- Where can I find L&Q’s tendering opportunities?
- Do my Building Safety Programme inspections require renewal?
- Why has our inspection not been done sooner?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- Why can't you give us a date for any remedial works to be done now?
- Will you be starting remedial works before the inspections programme completes?
- Why are you replacing waking watch with a fire detection and alarm system?
- I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
- What is the difference between a Building Safety Programme inspection and an EWS1 form?
- I have a fire protection charge as part of my service charge – will this be used to cover remediation costs?
- Can residents commission inspections outside of the L&Q Building Safety Programme?
- What is L&Q doing to try and influence mortgage lenders to lend on buildings affected by safety issues?
- If my building has a sinking fund can this be used to cover costs if they are not recoverable by other means?
- Who will carry out the Building Safety Programme inspection?
- How will I know my home is safe if my building doesn't need an EWS1 form?
- I have an enquiry about your procurement process. Where can I find out more information?
- Will I be charged for any additional fire safety measures required for my building?
- How will L&Q keep in touch with me about building safety issues?
- What safety reassurances did you receive from the developer when my home was built?
- How will you keep me safe if the inspection of my building requires works to be done but they can’t be done straightaway?
- Will I be able to stay in my home while my building is inspected?
- Will building safety issues affect my ability to buy my home using the Right to Buy / Right to Acquire scheme?
- How do I report an issue with a tree in a communal area?
- What does L&Q expect of their suppliers?
- What pets can I keep?
- How much will renting a garage cost?
- Can I keep more than one dog or cat?
- How do I rent a garage?
- I've seen a new development and would be interested in buying a new build property. What should I do?