Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Most popular Trafford and North West tenant articles
- What is a change of tenancy?
- How can I get an update on a repair order?
- Am I allowed to own a pet?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- What is L&Q's damp and mould policy?
- I have no heating / hot water
- How do I sign up?
- How do I get a copy of my tenancy agreement?
- How do I prevent pests?
- A noise nuisance – is it antisocial behaviour?
- How do I apply for a parking bay?
- How do I report a broken fence?
- I’ve never made a payment directly to you before. Will I be able to do so now that my tenancy/account has ended?
- How do I end the tenancy on behalf of someone who has passed away?
- How do I report a ground maintenance issue?
- Litter and rubbish – is it antisocial behaviour?
- What pets can I keep?
- I've seen a new development and would be interested in buying a new build property. What should I do?
- The Noise App – useful information
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- Garden nuisance – is it antisocial behaviour?
- How much is my weekly rent?
- How do I pay for my heat consumption?
- How much will renting a garage cost?
- How do I complain about a neighbour's pet?
- How do I report an issue with a tree in my garden?
- Why does L&Q's website ask me where my L&Q home is based?
- How do I rent a garage?
- Where else can I get support for antisocial behaviour?
- Do you accept AMEX cards?
Most popular Tenant articles
- I'd like to add an occupant. What should I do?
- Can I change my tenancy from sole to joint?
- The Noise App – useful information
- Do you still offer Voluntary Right to Buy to tenants who don't qualify for the Right to Buy or Right to Acquire?
- Am I allowed to own a pet?
- A noise nuisance – is it antisocial behaviour?
- Do I get to stay in the property as I'm an occupant and not on the tenancy?
- How do I get a copy of my tenancy agreement?
- How do I report the death of a tenant?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- How can I prepare my home for the winter months?
- How much is bedroom tax and how is this calculated?
- I'd like to change my tenancy from joint to sole as the other party has moved out. What should I do?
- I'm locked out of my property. What should I do?
- How do I report a broken fence?
- How do I complain about a neighbour's pet?
- Do you offer home contents insurance?
- How do I prevent pests?
- Does my tenancy change if one member of a joint tenancy dies?
- I have a problem with my windows. What should I do?
- Garden nuisance – is it antisocial behaviour?
- There has been a succession already for this property. Can I still live here as a succession?
- What happens to the housing benefit when the claimant dies?
- What are minor and major adaptations?
- How long will it take to receive my decorating vouchers?
- Can I run a business from home?
- I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
- I have no heating. What should I do?
- How do I request a level access wet room?
- Will building safety issues affect my ability to buy my home using the Right to Buy / Right to Acquire scheme?
Most popular Trafford and North West homeowner articles
- How do I request a replacement bin?
- How do I end the tenancy on behalf of someone who has passed away?
- I’ve never made a payment directly to you before. Will I be able to do so now that my tenancy/account has ended?
- How do I request CCTV footage?
- What happens with the rent account of someone who has passed away?
- How should I leave the property of someone who has passed away?
- Do you accept AMEX cards?
- Can I install CCTV in my home?
- How do food banks work?
- Where can I find food banks in Trafford?
- How do I report a ground maintenance issue?
- My heating and hot water are switched off, why am I still being charged?
- How do report a parking issue on a road or pavement?
- What happens if there are arrears on the account of someone who has passed away?
- What is a Heat Interface Unit (HIU)?
- How do I report a caretaking service issue?
- How do I report an issue with a tree in my garden?
- How do I report fly-tipping?
- Garden nuisance – is it antisocial behaviour?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- What are pet owner responsibilities?
- Will I be charged for any additional fire safety measures required for my building?
- How do I end the benefit claims of someone who has passed away?
- I have a fire protection charge as part of my service charge – will this be used to cover remediation costs?
- How do I report a broken fence?
- What should I do if I’m struggling to afford food?
- I have received a Section 20 Notice that mentions ‘cladding’, does this mean that I will be charged for cladding removal and replacement?
- What you can expect when you go to the food bank
- How do I report the misuse of a communal bin?
- How do I apply for a parking bay?
Most popular Homeowner articles
- How many years do I have left on my lease?
- How do I pay for my heat consumption?
- How do I top-up my in-house display (Guru Hub)?
- A noise nuisance – is it antisocial behaviour?
- How do I apply for a parking bay?
- I have no heating / hot water
- The Noise App – useful information
- How do I prevent pests?
- How much will my parking permit cost?
- If I'm a leaseholder or shared owner, who is my buildings insurance with and can I have a copy?
- What is covered under L&Q's buildings insurance policy?
- I have no hot water. What should I do?
- I have no heating. What should I do?
- Will L&Q buy back my home?
- I have no power to my sockets. What should I do?
- Can I reverse staircase (sell a share back to L&Q)?
- I've lost my fob. How do I request a new one?
- I have credit on my L&Q account. Can I have this refunded to me?
- Can I change my heat supplier?
- What happens at the end of the defects liability period?
- Can I make a claim under L&Q’s buildings insurance policy?
- What is a Heat Interface Unit (HIU)?
- What are L&Q's bank details?
- How do I carry out an appliance test?
- Will I get a dedicated parking bay?
- My heating and hot water are switched off, why am I still being charged?
- Can I install a CCTV doorbell on my property?
- How do I sign up?
- Do I need to give meter readings?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
Most popular Non-resident articles
- How do I become a supplier to L&Q?
- A noise nuisance – is it antisocial behaviour?
- Where can I find L&Q’s tendering opportunities?
- How do I rent a garage?
- I have a fire protection charge as part of my service charge – will this be used to cover remediation costs?
- I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- Where else can I get support for antisocial behaviour?
- Litter and rubbish – is it antisocial behaviour?
- What is the difference between a Building Safety Programme inspection and an EWS1 form?
- The Noise App – useful information
- Why has our inspection not been done sooner?
- If my building has a sinking fund can this be used to cover costs if they are not recoverable by other means?
- Do my Building Safety Programme inspections require renewal?
- Dangerous dogs and other animals – useful information
- How will I know my home is safe if my building doesn't need an EWS1 form?
- Why can't you give us a date for any remedial works to be done now?
- I’ve never made a payment directly to you before. Will I be able to do so now that my tenancy/account has ended?
- Can residents commission inspections outside of the L&Q Building Safety Programme?
- Why are you replacing waking watch with a fire detection and alarm system?
- Will I be charged for any additional fire safety measures required for my building?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- Will you be starting remedial works before the inspections programme completes?
- Will building safety issues affect my ability to buy my home using the Right to Buy / Right to Acquire scheme?
- Will I be able to stay in my home while my building is inspected?
- Do you accept AMEX cards?
- How do I top-up my in-house display (Guru Hub)?
- How will you keep me safe if the inspection of my building requires works to be done but they can’t be done straightaway?
- What safety reassurances did you receive from the developer when my home was built?
- What is L&Q doing to try and influence mortgage lenders to lend on buildings affected by safety issues?