Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Most popular Trafford and North West tenant articles
- What is a change of tenancy?
- Is L&Q the same as the council?
- How do I get an L&Q home?
- Am I allowed to own a pet?
- How do I prevent pests?
- How do I buy an L&Q shared ownership property?
- How much is my weekly rent?
- How do I report a broken fence?
- How can I get an update on a repair order?
- A noise nuisance – is it antisocial behaviour?
- Are you struggling to pay your rent or services charges?
- Garden nuisance – is it antisocial behaviour?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- What is L&Q's damp and mould policy?
- How do I get a copy of my tenancy agreement?
- How do I sign up?
- What are the items on my service charges statement?
- How do I apply for a parking bay?
- What pets can I keep?
- How do I pay for my heat consumption?
- How do I end the tenancy on behalf of someone who has passed away?
- How do I report a ground maintenance issue?
- What should I do if I need support with my own mental health?
- I have no heating / hot water
- Litter and rubbish – is it antisocial behaviour?
- What is my account balance?
- What are service charges?
- What can I do if I'm the victim/witness of antisocial behaviour?
- How much is my weekly rent?
- I've forgotten my password, what should I do?
Most popular Tenant articles
- Can I have more bedrooms than I need when moving by mutual exchange?
- I'd like to add an occupant. What should I do?
- How can I move to another L&Q property?
- I've signed a mutual exchange but no longer want to move. Can I cancel the exchange and stay in my home?
- A noise nuisance – is it antisocial behaviour?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- Can I change my tenancy from sole to joint?
- Do I get to stay in the property as I'm an occupant and not on the tenancy?
- I'm pregnant, is my unborn child taken into consideration when checking bedroom eligibility?
- The Noise App – useful information
- How do I get a copy of my tenancy agreement?
- How does the bidding processes work?
- There has been a succession already for this property. Can I still live here as a succession?
- How do I register or search for mutual exchange?
- How do I report a broken fence?
- How much is bedroom tax and how is this calculated?
- Am I allowed to own a pet?
- Do you still offer Voluntary Right to Buy to tenants who don't qualify for the Right to Buy or Right to Acquire?
- How long does a mutual exchange take?
- I'd like to change my tenancy from joint to sole as the other party has moved out. What should I do?
- Can I move to a property with fewer bedrooms than I need when moving by mutual exchange?
- Rent balance by text message
- I'm locked out of my property. What should I do?
- What are minor and major adaptations?
- I have no heating. What should I do?
- Am I eligible for mutual exchange?
- How do I report the death of a tenant?
- How do I complain about a neighbour's pet?
- What shall I do if I own an XL Bully dog now that they have been banned?
- What can I do if I'm the victim/witness of antisocial behaviour?
Most popular Trafford and North West homeowner articles
- How do I make a payment or pay my rent online?
- How do I request a replacement bin?
- How is building height measured?
- How do I end the tenancy on behalf of someone who has passed away?
- Litter and rubbish – is it antisocial behaviour?
- What are service charges?
- How do I setup a Direct Debit online?
- How do I request CCTV footage?
- I have arrears on my account, can I set up a payment arrangement?
- What happens with the rent account of someone who has passed away?
- Can I change my heat supplier?
- How do I report an abandoned vehicle?
- What is a Heat Interface Unit (HIU)?
- How should I leave the property of someone who has passed away?
- How do I report fly-tipping?
- How do I apply for a parking bay?
- How do I report a ground maintenance issue?
- How do I report an abandoned property?
- Can I install CCTV in my home?
- I don't have a tenancy reference number, how do I sign up?
- What are the items on my service charges statement?
- My heating and hot water are switched off, why am I still being charged?
- Can I keep more than one dog or cat?
- How do report a parking issue on a road or pavement?
- How do I apply for a disabled parking bay?
- Why haven't the windows on my block been cleaned?
- How do food banks work?
- Do I have to pay for energy related repairs if I'm an L&Q Energy customer?
- Why do I need home contents insurance?
- How do I request an assisted bin collection?
Most popular Homeowner articles
- How many years do I have left on my lease?
- How do I apply for a parking bay?
- How do I pay for my heat consumption?
- How do I top-up my in-house display (Guru Hub)?
- What is covered under L&Q's buildings insurance policy?
- How much will my parking permit cost?
- Will L&Q buy back my home?
- If I'm a leaseholder or shared owner, who is my buildings insurance with and can I have a copy?
- What happens to my service charges when I sell my home?
- I have no heating / hot water
- Why does my service charge include a cost for refuse collection when I already pay for this through my Council Tax?
- I've lost my fob. How do I request a new one?
- Can I buy the freehold to my property?
- Can I reverse staircase (sell a share back to L&Q)?
- How can I pay my rent or service charges?
- What happens at the end of the defects liability period?
- How do I sign into my online account?
- What are L&Q's bank details?
- Can I change my heat supplier?
- I have no hot water. What should I do?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- Can I make a claim under L&Q’s buildings insurance policy?
- What is a new build defect?
- I think my neighbour is running an illegitimate business from home. What should I do?
- Will I get a dedicated parking bay?
- I have credit on my L&Q account. Can I have this refunded to me?
- How do I prevent pests?
- How do I report a water leak?
- I've lost my communal front door key. How do I request a new one?
- Do I need to give meter readings?
Most popular Non-resident articles
- How do I become a supplier to L&Q?
- How do I get an L&Q home?
- Where can I find my tenancy reference?
- I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
- How do I rent a garage?
- A noise nuisance – is it antisocial behaviour?
- Is L&Q the same as the council?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- Where can I find L&Q’s tendering opportunities?
- Litter and rubbish – is it antisocial behaviour?
- If my building has a sinking fund can this be used to cover costs if they are not recoverable by other means?
- What can I do if I'm the victim/witness of antisocial behaviour?
- I have a fire protection charge as part of my service charge – will this be used to cover remediation costs?
- Dangerous dogs and other animals – useful information
- A home with too many animals – is it antisocial behaviour?
- Does L&Q have a Diversity policy?
- Who will carry out the Building Safety Programme inspection?
- The Noise App – useful information
- What is the difference between a Building Safety Programme inspection and an EWS1 form?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- Where else can I get support for antisocial behaviour?
- Is L&Q a private company?
- Will building safety issues affect my ability to buy my home using the Right to Buy / Right to Acquire scheme?
- What is L&Q doing to try and influence mortgage lenders to lend on buildings affected by safety issues?
- Why has our inspection not been done sooner?
- How much will renting a garage cost?
- How will I know my home is safe if my building doesn't need an EWS1 form?
- How do I sign up?
- How will you keep me safe if the inspection of my building requires works to be done but they can’t be done straightaway?
- Will you be starting remedial works before the inspections programme completes?