Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Most popular Trafford and North West tenant articles
- What is a change of tenancy?
- How do I get an L&Q home?
- How can I get an update on a repair order?
- Am I allowed to own a pet?
- Is L&Q the same as the council?
- How do I sign up?
- How do I prevent pests?
- Are you struggling to pay your rent or services charges?
- How do I buy an L&Q shared ownership property?
- A noise nuisance – is it antisocial behaviour?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- How do I get a copy of my tenancy agreement?
- How do I report a ground maintenance issue?
- How much is my weekly rent?
- What is L&Q's damp and mould policy?
- I've forgotten my password, what should I do?
- How do I apply for a parking bay?
- I'm struggling to pay my rent, can you help?
- What pets can I keep?
- Garden nuisance – is it antisocial behaviour?
- What can I do if I'm the victim/witness of antisocial behaviour?
- How do I end the tenancy on behalf of someone who has passed away?
- How do I report a broken fence?
- How do I rent a garage?
- Litter and rubbish – is it antisocial behaviour?
- What shall I do if I own an XL Bully dog now that they have been banned?
- What should I do if I need support with my own mental health?
- What are the items on my service charges statement?
- How do I pay for my heat consumption?
- How do I complain about a neighbour's pet?
Most popular Tenant articles
- The Noise App – useful information
- Can I have more bedrooms than I need when moving by mutual exchange?
- I'd like to add an occupant. What should I do?
- I've signed a mutual exchange but no longer want to move. Can I cancel the exchange and stay in my home?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- How can I move to another L&Q property?
- A noise nuisance – is it antisocial behaviour?
- Can I change my tenancy from sole to joint?
- Am I allowed to own a pet?
- How does the bidding processes work?
- How do I register or search for mutual exchange?
- How can I prepare my home for the winter months?
- Do I get to stay in the property as I'm an occupant and not on the tenancy?
- Do you still offer Voluntary Right to Buy to tenants who don't qualify for the Right to Buy or Right to Acquire?
- How do I complain about a neighbour's pet?
- How do I report the death of a tenant?
- How do I get a copy of my tenancy agreement?
- Litter and rubbish – is it antisocial behaviour?
- What can I do if I'm the victim/witness of antisocial behaviour?
- How much is bedroom tax and how is this calculated?
- I'd like to change my tenancy from joint to sole as the other party has moved out. What should I do?
- I'm pregnant, is my unborn child taken into consideration when checking bedroom eligibility?
- Contents vs. Buildings - how do I know what's what?
- Garden nuisance – is it antisocial behaviour?
- Am I eligible for mutual exchange?
- How long does a mutual exchange take?
- Rent balance by text message
- Can I move to a property with fewer bedrooms than I need when moving by mutual exchange?
- There has been a succession already for this property. Can I still live here as a succession?
- I'm locked out of my property. What should I do?
Most popular Trafford and North West homeowner articles
- Is L&Q the same as the council?
- How do I make a payment or pay my rent online?
- How do I request a replacement bin?
- My heating and hot water are switched off, why am I still being charged?
- Garden nuisance – is it antisocial behaviour?
- How do I get an L&Q home?
- How do I setup a Direct Debit online?
- How do I report an abandoned property?
- What is a Heat Interface Unit (HIU)?
- How do I end the tenancy on behalf of someone who has passed away?
- How do I report an issue with a tree in my garden?
- I have arrears on my account, can I set up a payment arrangement?
- How do I request CCTV footage?
- How do I report an abandoned vehicle?
- What happens with the rent account of someone who has passed away?
- How do I report a broken fence?
- How do I apply for a disabled parking bay?
- How should I leave the property of someone who has passed away?
- Can I keep more than one dog or cat?
- I don't have a tenancy reference number, how do I sign up?
- How do I report fly-tipping?
- Can I change my heat supplier?
- Do you need food vouchers?
- How do I report a ground maintenance issue?
- How do food banks work?
- How is building height measured?
- How do I report the misuse of a communal bin?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- How do I apply for a parking bay?
- What are service charges?
Most popular Homeowner articles
- How many years do I have left on my lease?
- How do I pay for my heat consumption?
- How do I apply for a parking bay?
- How do I top-up my in-house display (Guru Hub)?
- A noise nuisance – is it antisocial behaviour?
- How much will my parking permit cost?
- What happens to my service charges when I sell my home?
- What is covered under L&Q's buildings insurance policy?
- How do I prevent pests?
- Will L&Q buy back my home?
- I have no heating / hot water
- I've lost my fob. How do I request a new one?
- If I'm a leaseholder or shared owner, who is my buildings insurance with and can I have a copy?
- What happens at the end of the defects liability period?
- I have no hot water. What should I do?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- Can I reverse staircase (sell a share back to L&Q)?
- Can I buy the freehold to my property?
- Why does my service charge include a cost for refuse collection when I already pay for this through my Council Tax?
- I've lost my communal front door key. How do I request a new one?
- Can I make a claim under L&Q’s buildings insurance policy?
- What are L&Q's bank details?
- Will I get a dedicated parking bay?
- I've sold my property, how does the lease get updated for the new owner?
- I have no power to my sockets. What should I do?
- Why do I have a pest control charge in my service charges?
- How can I pay my rent or service charges?
- Can I take in a lodger?
- Can I have Sky Q in my property?
- Can I change my heat supplier?
Most popular Non-resident articles
- How do I become a supplier to L&Q?
- I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
- How do I rent a garage?
- A home with too many animals – is it antisocial behaviour?
- Where can I find L&Q’s tendering opportunities?
- A noise nuisance – is it antisocial behaviour?
- The Noise App – useful information
- I have a fire protection charge as part of my service charge – will this be used to cover remediation costs?
- Where can I find my tenancy reference?
- How do I get an L&Q home?
- Does L&Q have a Diversity policy?
- If my building has a sinking fund can this be used to cover costs if they are not recoverable by other means?
- What is the difference between a Building Safety Programme inspection and an EWS1 form?
- How will you keep me safe if the inspection of my building requires works to be done but they can’t be done straightaway?
- Why has our inspection not been done sooner?
- Litter and rubbish – is it antisocial behaviour?
- What can I do if I'm the victim/witness of antisocial behaviour?
- Do my Building Safety Programme inspections require renewal?
- Where else can I get support for antisocial behaviour?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- How will I know my home is safe if my building doesn't need an EWS1 form?
- What is L&Q doing to try and influence mortgage lenders to lend on buildings affected by safety issues?
- Will building safety issues affect my ability to buy my home using the Right to Buy / Right to Acquire scheme?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- Will I be charged for any additional fire safety measures required for my building?
- Can residents commission inspections outside of the L&Q Building Safety Programme?
- Who will carry out the Building Safety Programme inspection?
- Will I be able to stay in my home while my building is inspected?
- Dangerous dogs and other animals – useful information
- Is L&Q a private company?