Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Most popular Trafford and North West tenant articles
- What is a change of tenancy?
- How do I get an L&Q home?
- How can I get an update on a repair order?
- Am I allowed to own a pet?
- Is L&Q the same as the council?
- How do I sign up?
- How do I prevent pests?
- Are you struggling to pay your rent or services charges?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- How do I buy an L&Q shared ownership property?
- A noise nuisance – is it antisocial behaviour?
- How do I get a copy of my tenancy agreement?
- How do I report a ground maintenance issue?
- What is L&Q's damp and mould policy?
- I've forgotten my password, what should I do?
- How do I apply for a parking bay?
- I'm struggling to pay my rent, can you help?
- How much is my weekly rent?
- What can I do if I'm the victim/witness of antisocial behaviour?
- What pets can I keep?
- How do I report a broken fence?
- Litter and rubbish – is it antisocial behaviour?
- Garden nuisance – is it antisocial behaviour?
- How do I end the tenancy on behalf of someone who has passed away?
- How do I pay for my heat consumption?
- I have no heating / hot water
- What should I do if I need support with my own mental health?
- What shall I do if I own an XL Bully dog now that they have been banned?
- How do I report an issue with a tree in my garden?
- How do I rent a garage?
Most popular Tenant articles
- Can I have more bedrooms than I need when moving by mutual exchange?
- I'd like to add an occupant. What should I do?
- I've signed a mutual exchange but no longer want to move. Can I cancel the exchange and stay in my home?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- How can I move to another L&Q property?
- How can I prepare my home for the winter months?
- A noise nuisance – is it antisocial behaviour?
- Am I allowed to own a pet?
- Can I change my tenancy from sole to joint?
- The Noise App – useful information
- How do I register or search for mutual exchange?
- How does the bidding processes work?
- Do I get to stay in the property as I'm an occupant and not on the tenancy?
- Do you still offer Voluntary Right to Buy to tenants who don't qualify for the Right to Buy or Right to Acquire?
- How much is bedroom tax and how is this calculated?
- How do I report the death of a tenant?
- How do I get a copy of my tenancy agreement?
- I'd like to change my tenancy from joint to sole as the other party has moved out. What should I do?
- Litter and rubbish – is it antisocial behaviour?
- I'm pregnant, is my unborn child taken into consideration when checking bedroom eligibility?
- Contents vs. Buildings - how do I know what's what?
- What can I do if I'm the victim/witness of antisocial behaviour?
- Can I move to a property with fewer bedrooms than I need when moving by mutual exchange?
- Am I eligible for mutual exchange?
- Garden nuisance – is it antisocial behaviour?
- There has been a succession already for this property. Can I still live here as a succession?
- Rent balance by text message
- How can I pay my rent or service charges?
- I'm locked out of my property. What should I do?
- What is the Seaside and Country Homes scheme?
Most popular Trafford and North West homeowner articles
- How do I make a payment or pay my rent online?
- Is L&Q the same as the council?
- How do I request a replacement bin?
- My heating and hot water are switched off, why am I still being charged?
- How do I report an abandoned vehicle?
- How do I get an L&Q home?
- How do I end the tenancy on behalf of someone who has passed away?
- How do I setup a Direct Debit online?
- What happens with the rent account of someone who has passed away?
- What is a Heat Interface Unit (HIU)?
- Garden nuisance – is it antisocial behaviour?
- How do I report a broken fence?
- How do I request CCTV footage?
- I have arrears on my account, can I set up a payment arrangement?
- How do food banks work?
- How do I report an abandoned property?
- How do I report an issue with a tree in my garden?
- How do I report a ground maintenance issue?
- Do you need food vouchers?
- How is building height measured?
- Can I keep more than one dog or cat?
- I don't have a tenancy reference number, how do I sign up?
- How do I report fly-tipping?
- Can I change my heat supplier?
- How do I apply for a disabled parking bay?
- How should I leave the property of someone who has passed away?
- How do report a parking issue on a road or pavement?
- Can I install CCTV in my home?
- Why haven't the windows on my block been cleaned?
- What are pet owner responsibilities?
Most popular Homeowner articles
- How many years do I have left on my lease?
- How do I pay for my heat consumption?
- How do I top-up my in-house display (Guru Hub)?
- How do I apply for a parking bay?
- A noise nuisance – is it antisocial behaviour?
- How much will my parking permit cost?
- How do I prevent pests?
- I have no heating / hot water
- What happens to my service charges when I sell my home?
- What is covered under L&Q's buildings insurance policy?
- Will L&Q buy back my home?
- I've lost my fob. How do I request a new one?
- I have no hot water. What should I do?
- If I'm a leaseholder or shared owner, who is my buildings insurance with and can I have a copy?
- What happens at the end of the defects liability period?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- Why does my service charge include a cost for refuse collection when I already pay for this through my Council Tax?
- Can I reverse staircase (sell a share back to L&Q)?
- Can I make a claim under L&Q’s buildings insurance policy?
- Can I buy the freehold to my property?
- I have credit on my L&Q account. Can I have this refunded to me?
- I've lost my communal front door key. How do I request a new one?
- What are L&Q's bank details?
- I have no power to my sockets. What should I do?
- Can I have Sky Q in my property?
- Can I change my heat supplier?
- Will I get a dedicated parking bay?
- I've sold my property, how does the lease get updated for the new owner?
- Why do I have a pest control charge in my service charges?
- Can I run a business from home?
Most popular Non-resident articles
- How do I become a supplier to L&Q?
- I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
- How do I top-up my in-house display (Guru Hub)?
- Where can I find L&Q’s tendering opportunities?
- How do I rent a garage?
- A noise nuisance – is it antisocial behaviour?
- A home with too many animals – is it antisocial behaviour?
- I have a fire protection charge as part of my service charge – will this be used to cover remediation costs?
- Where can I find my tenancy reference?
- How do I get an L&Q home?
- The Noise App – useful information
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- If my building has a sinking fund can this be used to cover costs if they are not recoverable by other means?
- Does L&Q have a Diversity policy?
- Why has our inspection not been done sooner?
- What is the difference between a Building Safety Programme inspection and an EWS1 form?
- Do my Building Safety Programme inspections require renewal?
- Litter and rubbish – is it antisocial behaviour?
- How will you keep me safe if the inspection of my building requires works to be done but they can’t be done straightaway?
- Where else can I get support for antisocial behaviour?
- How will I know my home is safe if my building doesn't need an EWS1 form?
- What can I do if I'm the victim/witness of antisocial behaviour?
- What is L&Q doing to try and influence mortgage lenders to lend on buildings affected by safety issues?
- Will building safety issues affect my ability to buy my home using the Right to Buy / Right to Acquire scheme?
- Will I be able to stay in my home while my building is inspected?
- Can residents commission inspections outside of the L&Q Building Safety Programme?
- Who will carry out the Building Safety Programme inspection?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- Why can't you give us a date for any remedial works to be done now?
- Will you be starting remedial works before the inspections programme completes?