Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Most popular Trafford and North West tenant articles
- How do I report a repair?
- Am I allowed to own a pet?
- How do I prevent pests?
- How do I make a payment online? How do I pay my rent online?
- What is a change of tenancy?
- Is L&Q the same as the council?
- How do I get an L&Q home?
- I have no heating / hot water
- How do I report antisocial behaviour?
- How do I make a complaint to L&Q?
- How can I get an update on a repair order?
- How do I buy an L&Q shared ownership property?
- What is L&Q's antisocial behaviour (ASB) policy
- I'm struggling to pay my rent, can you help?
- What pets can I keep?
- Garden nuisance – is it antisocial behaviour?
- How do I pay for my heat consumption?
- How do I apply for a parking bay?
- Disputes between neighbours– is it antisocial behaviour?
- How do I get a copy of my tenancy agreement?
- How do I end the tenancy on behalf of someone who has passed away?
- How do I report a broken fence?
- A noise nuisance – is it antisocial behaviour?
- What is L&Q's damp and mould policy?
- What is a Heat Interface Unit (HIU)?
- What repairs am I responsible for?
- How do I request help with managing my home?
- Can I change my heat supplier?
- Litter and rubbish – is it antisocial behaviour?
- I've forgotten my password, what should I do?
Most popular Tenant articles
- Can I have more bedrooms than I need when moving by mutual exchange?
- I'd like to add an occupant. What should I do?
- How can I rent with L&Q?
- How can I prepare my home for the winter months?
- How do I report a repair?
- How can I move to another L&Q property?
- Can I change my tenancy from sole to joint?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- A noise nuisance – is it antisocial behaviour?
- I've signed a mutual exchange but no longer want to move. Can I cancel the exchange and stay in my home?
- How do I get a copy of my tenancy agreement?
- What repairs am I responsible for?
- Do I get to stay in the property as I'm an occupant and not on the tenancy?
- How do I make a complaint to L&Q?
- How do I register or search for mutual exchange?
- How does the bidding processes work?
- How long does a mutual exchange take?
- Rent balance by text message
- I'm locked out of my property. What should I do?
- I'm pregnant, is my unborn child taken into consideration when checking bedroom eligibility?
- I'd like to change my tenancy from joint to sole as the other party has moved out. What should I do?
- There has been a succession already for this property. Can I still live here as a succession?
- I have no heating. What should I do?
- How do I complain about a neighbour's pet?
- I'm struggling to afford food. What should I do?
- What are minor and major adaptations?
- I have a problem with my windows. What should I do?
- How do I report the death of a tenant?
- Can I move to a property with fewer bedrooms than I need when moving by mutual exchange?
- How long will it take to receive my decorating vouchers?
Most popular Trafford and North West homeowner articles
- How do I apply for a parking bay?
- How do I report a repair?
- How is building height measured?
- How do I make a payment or pay my rent online?
- What is L&Q's antisocial behaviour (ASB) policy
- How do I end the tenancy on behalf of someone who has passed away?
- How do I request a replacement bin?
- How do I request CCTV footage?
- How do I report an abandoned vehicle?
- Litter and rubbish – is it antisocial behaviour?
- How do I apply for a disabled parking bay?
- How do I report fly-tipping?
- What happens with the rent account of someone who has passed away?
- What are service charges?
- I didn't receive an email when signing up for an account, what should I do?
- Can I install CCTV in my home?
- How do I report a ground maintenance issue?
- I have received a Section 20 Notice that mentions ‘cladding’, does this mean that I will be charged for cladding removal and replacement?
- How should I leave the property of someone who has passed away?
- What are pet owner responsibilities?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- Do I need to give meter readings?
- Why do I need home contents insurance?
- Disputes between neighbours– is it antisocial behaviour?
- How do I report antisocial behaviour?
- What are the items on my service charges statement?
- How do I read my online statement?
- Can I store items other than a car in my garage?
- Can I keep more than one dog or cat?
- Where can I find bereavement support services?
Most popular Homeowner articles
- How many years do I have left on my lease?
- How do I pay for my heat consumption?
- I have no heating / hot water
- I have no heating. What should I do?
- My building is less than 18 metres high. Why might I be affected by lending issues?
- How do I top-up my in-house display (Guru Hub)?
- How do I report a repair?
- My neighbour has damaged my property. Who is responsible for the repair?
- I have no hot water. What should I do?
- Can I buy the freehold to my property?
- I cannot afford to buy a fridge, freezer, washing machine or cooker. What should I do?
- I've lost my fob. How do I request a new one?
- How do I apply for a parking bay?
- Can I change my heat supplier?
- How do I transfer the ownership of my shared ownership property?
- How much will my parking permit cost?
- What happens to my service charges when I sell my home?
- What is a new build defect?
- What is covered under L&Q's buildings insurance policy?
- What happens at the end of the defects liability period?
- If I'm a leaseholder or shared owner, who is my buildings insurance with and can I have a copy?
- How do I sign into my online account?
- I think my neighbour is running an illegitimate business from home. What should I do?
- Can I reverse staircase (sell a share back to L&Q)?
- How long is the new builds defects liability period?
- I have credit on my L&Q account. Can I have this refunded to me?
- Can I make a claim under L&Q’s buildings insurance policy?
- Will L&Q buy back my home?
- Can I have Sky Q in my property?
- Why do I have a pest control charge in my service charges?
Most popular Non-resident articles
- Drugs and substance misuse – is it antisocial behaviour?
- How do I get an L&Q home?
- Where can I find my tenancy reference?
- Dangerous dogs and other animals – useful information
- How do I rent a garage?
- How do I make a complaint to L&Q?
- How can I help to keep communal areas safe?
- The Noise App – useful information
- Sexual offences - is it antisocial behaviour?
- Litter and rubbish – is it antisocial behaviour?
- Does L&Q have a Diversity policy?
- Disputes between neighbours– is it antisocial behaviour?
- A noise nuisance – is it antisocial behaviour?
- How do I setup a Direct Debit online?
- How do I report antisocial behaviour?
- I don't have a tenancy reference number, how do I sign up?
- A home with too many animals – is it antisocial behaviour?
- Vandalism – is it antisocial behaviour?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- How much will renting a garage cost?
- What can I do if I'm the victim/witness of antisocial behaviour?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- Can I rent a garage if I'm not an L&Q resident?
- Vandalism in communal areas – is it antisocial behaviour?
- Why is the new building fire safety guidance affecting leaseholders in particular?
- Where else can I get support for antisocial behaviour?
- Will I have to contribute to the costs of remedial works for my building?
- What pets can I keep?
- Joy-riding – is it antisocial behaviour?
- How will I know my home is safe if my building doesn't need an EWS1 form?