Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Most popular Trafford and North West tenant articles
- What is a change of tenancy?
- Is L&Q the same as the council?
- How do I get an L&Q home?
- Am I allowed to own a pet?
- A noise nuisance – is it antisocial behaviour?
- How do I sign up?
- How do I buy an L&Q shared ownership property?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- How do I prevent pests?
- How can I get an update on a repair order?
- How do I report a ground maintenance issue?
- How do I apply for a parking bay?
- What is L&Q's damp and mould policy?
- How much is my weekly rent?
- How do I report a broken fence?
- What pets can I keep?
- Are you struggling to pay your rent or services charges?
- How do I get a copy of my tenancy agreement?
- How do I end the tenancy on behalf of someone who has passed away?
- What can I do if I'm the victim/witness of antisocial behaviour?
- Garden nuisance – is it antisocial behaviour?
- I've forgotten my password, what should I do?
- Litter and rubbish – is it antisocial behaviour?
- What should I do if I need support with my own mental health?
- How do I pay for my heat consumption?
- How much will renting a garage cost?
- I'm struggling to pay my rent, can you help?
- How do I report an issue with a tree in my garden?
- What shall I do if I own an XL Bully dog now that they have been banned?
- I'm having trouble with your website or I have a suggestion for the website, what should I do?
Most popular Tenant articles
- Can I have more bedrooms than I need when moving by mutual exchange?
- A noise nuisance – is it antisocial behaviour?
- The Noise App – useful information
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- I'd like to add an occupant. What should I do?
- I've signed a mutual exchange but no longer want to move. Can I cancel the exchange and stay in my home?
- How can I move to another L&Q property?
- Can I change my tenancy from sole to joint?
- Am I allowed to own a pet?
- How does the bidding processes work?
- How do I complain about a neighbour's pet?
- How do I register or search for mutual exchange?
- Do I get to stay in the property as I'm an occupant and not on the tenancy?
- How much is bedroom tax and how is this calculated?
- What can I do if I'm the victim/witness of antisocial behaviour?
- Do you still offer Voluntary Right to Buy to tenants who don't qualify for the Right to Buy or Right to Acquire?
- Can I move to a property with fewer bedrooms than I need when moving by mutual exchange?
- I'd like to change my tenancy from joint to sole as the other party has moved out. What should I do?
- How do I get a copy of my tenancy agreement?
- I'm pregnant, is my unborn child taken into consideration when checking bedroom eligibility?
- Garden nuisance – is it antisocial behaviour?
- I'm locked out of my property. What should I do?
- How long does a mutual exchange take?
- Litter and rubbish – is it antisocial behaviour?
- How do I report the death of a tenant?
- There has been a succession already for this property. Can I still live here as a succession?
- Am I eligible for mutual exchange?
- Rent balance by text message
- Contents vs. Buildings - how do I know what's what?
- How do I report a broken fence?
Most popular Trafford and North West homeowner articles
- How do I make a payment or pay my rent online?
- Is L&Q the same as the council?
- How do I request a replacement bin?
- How do I end the tenancy on behalf of someone who has passed away?
- My heating and hot water are switched off, why am I still being charged?
- What happens with the rent account of someone who has passed away?
- What is a Heat Interface Unit (HIU)?
- How do I setup a Direct Debit online?
- How do I report an abandoned vehicle?
- I have arrears on my account, can I set up a payment arrangement?
- Garden nuisance – is it antisocial behaviour?
- How do I report a ground maintenance issue?
- How do I report fly-tipping?
- How do I request CCTV footage?
- How do I report a broken fence?
- Can I change my heat supplier?
- How is building height measured?
- How do I report an issue with a tree in my garden?
- How do I apply for a disabled parking bay?
- How do I report an abandoned property?
- I don't have a tenancy reference number, how do I sign up?
- How do food banks work?
- Why haven't the windows on my block been cleaned?
- How do I get an L&Q home?
- Can I keep more than one dog or cat?
- How should I leave the property of someone who has passed away?
- Litter and rubbish – is it antisocial behaviour?
- Can I install CCTV in my home?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- Why do I need home contents insurance?
Most popular Homeowner articles
- How many years do I have left on my lease?
- How do I pay for my heat consumption?
- How do I apply for a parking bay?
- How do I top-up my in-house display (Guru Hub)?
- How much will my parking permit cost?
- What happens to my service charges when I sell my home?
- What is covered under L&Q's buildings insurance policy?
- I have no heating / hot water
- How do I prevent pests?
- Will L&Q buy back my home?
- If I'm a leaseholder or shared owner, who is my buildings insurance with and can I have a copy?
- What happens at the end of the defects liability period?
- Can I reverse staircase (sell a share back to L&Q)?
- I've lost my fob. How do I request a new one?
- Why does my service charge include a cost for refuse collection when I already pay for this through my Council Tax?
- How can I pay my rent or service charges?
- What are L&Q's bank details?
- A noise nuisance – is it antisocial behaviour?
- I have no hot water. What should I do?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- Can I make a claim under L&Q’s buildings insurance policy?
- I think my neighbour is running an illegitimate business from home. What should I do?
- How do I sign into my online account?
- Can I buy the freehold to my property?
- Will I get a dedicated parking bay?
- Can I change my heat supplier?
- Why do I have a pest control charge in my service charges?
- I've lost my communal front door key. How do I request a new one?
- Can I run a business from home?
- I have credit on my L&Q account. Can I have this refunded to me?
Most popular Non-resident articles
- How do I become a supplier to L&Q?
- I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
- How do I rent a garage?
- A noise nuisance – is it antisocial behaviour?
- How do I get an L&Q home?
- Where can I find L&Q’s tendering opportunities?
- A home with too many animals – is it antisocial behaviour?
- I have a fire protection charge as part of my service charge – will this be used to cover remediation costs?
- Where can I find my tenancy reference?
- If my building has a sinking fund can this be used to cover costs if they are not recoverable by other means?
- The Noise App – useful information
- Does L&Q have a Diversity policy?
- What can I do if I'm the victim/witness of antisocial behaviour?
- Litter and rubbish – is it antisocial behaviour?
- What is the difference between a Building Safety Programme inspection and an EWS1 form?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- How will I know my home is safe if my building doesn't need an EWS1 form?
- Will building safety issues affect my ability to buy my home using the Right to Buy / Right to Acquire scheme?
- Do my Building Safety Programme inspections require renewal?
- Why has our inspection not been done sooner?
- Will I be charged for any additional fire safety measures required for my building?
- Who will carry out the Building Safety Programme inspection?
- What is L&Q doing to try and influence mortgage lenders to lend on buildings affected by safety issues?
- Where else can I get support for antisocial behaviour?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- Dangerous dogs and other animals – useful information
- Is L&Q a private company?
- Can residents commission inspections outside of the L&Q Building Safety Programme?
- Why can't you give us a date for any remedial works to be done now?
- How will you keep me safe if the inspection of my building requires works to be done but they can’t be done straightaway?