Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Most popular Trafford and North West tenant articles
- What is a change of tenancy?
- How do I get an L&Q home?
- Am I allowed to own a pet?
- How can I get an update on a repair order?
- Are you struggling to pay your rent or services charges?
- Is L&Q the same as the council?
- How do I sign up?
- How do I prevent pests?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- How do I buy an L&Q shared ownership property?
- How do I get a copy of my tenancy agreement?
- A noise nuisance – is it antisocial behaviour?
- I've forgotten my password, what should I do?
- What is L&Q's damp and mould policy?
- How do I report a ground maintenance issue?
- How do I end the tenancy on behalf of someone who has passed away?
- I'm struggling to pay my rent, can you help?
- How do I apply for a parking bay?
- Litter and rubbish – is it antisocial behaviour?
- How much is my weekly rent?
- I have no heating / hot water
- What pets can I keep?
- How do I report a broken fence?
- What can I do if I'm the victim/witness of antisocial behaviour?
- Garden nuisance – is it antisocial behaviour?
- How do I pay for my heat consumption?
- What should I do if I need support with my own mental health?
- How do I complain about a neighbour's pet?
- What is my account balance?
- How do I rent a garage?
Most popular Tenant articles
- I'd like to add an occupant. What should I do?
- Can I have more bedrooms than I need when moving by mutual exchange?
- I've signed a mutual exchange but no longer want to move. Can I cancel the exchange and stay in my home?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- How can I move to another L&Q property?
- How can I prepare my home for the winter months?
- Am I allowed to own a pet?
- A noise nuisance – is it antisocial behaviour?
- The Noise App – useful information
- Can I change my tenancy from sole to joint?
- How do I register or search for mutual exchange?
- Do I get to stay in the property as I'm an occupant and not on the tenancy?
- How does the bidding processes work?
- How much is bedroom tax and how is this calculated?
- Do you still offer Voluntary Right to Buy to tenants who don't qualify for the Right to Buy or Right to Acquire?
- How do I get a copy of my tenancy agreement?
- I'm pregnant, is my unborn child taken into consideration when checking bedroom eligibility?
- How do I report the death of a tenant?
- How do I complain about a neighbour's pet?
- Litter and rubbish – is it antisocial behaviour?
- I'd like to change my tenancy from joint to sole as the other party has moved out. What should I do?
- Can I move to a property with fewer bedrooms than I need when moving by mutual exchange?
- I have a problem with my windows. What should I do?
- What can I do if I'm the victim/witness of antisocial behaviour?
- Am I eligible for mutual exchange?
- I'm locked out of my property. What should I do?
- How can I pay my rent or service charges?
- There has been a succession already for this property. Can I still live here as a succession?
- Contents vs. Buildings - how do I know what's what?
- Garden nuisance – is it antisocial behaviour?
Most popular Trafford and North West homeowner articles
- How do I make a payment or pay my rent online?
- Is L&Q the same as the council?
- How do I request a replacement bin?
- How do I report an abandoned vehicle?
- My heating and hot water are switched off, why am I still being charged?
- How do I get an L&Q home?
- How do I end the tenancy on behalf of someone who has passed away?
- How do I request CCTV footage?
- What happens with the rent account of someone who has passed away?
- How do food banks work?
- What is a Heat Interface Unit (HIU)?
- How do I report an abandoned property?
- How do I setup a Direct Debit online?
- How do I report a broken fence?
- I have arrears on my account, can I set up a payment arrangement?
- Garden nuisance – is it antisocial behaviour?
- How do I report a ground maintenance issue?
- How should I leave the property of someone who has passed away?
- Can I install CCTV in my home?
- How do I report an issue with a tree in my garden?
- How is building height measured?
- I don't have a tenancy reference number, how do I sign up?
- How do I report fly-tipping?
- Can I keep more than one dog or cat?
- How do report a parking issue on a road or pavement?
- Do you need food vouchers?
- Can I change my heat supplier?
- How do I apply for a disabled parking bay?
- How do I report the misuse of a communal bin?
- Why haven't the windows on my block been cleaned?
Most popular Homeowner articles
- How many years do I have left on my lease?
- How do I pay for my heat consumption?
- A noise nuisance – is it antisocial behaviour?
- How do I top-up my in-house display (Guru Hub)?
- How do I apply for a parking bay?
- How do I prevent pests?
- I have no heating / hot water
- How much will my parking permit cost?
- What happens to my service charges when I sell my home?
- Will L&Q buy back my home?
- What is covered under L&Q's buildings insurance policy?
- I've lost my fob. How do I request a new one?
- I have no hot water. What should I do?
- I've sold my property, how does the lease get updated for the new owner?
- If I'm a leaseholder or shared owner, who is my buildings insurance with and can I have a copy?
- Why does my service charge include a cost for refuse collection when I already pay for this through my Council Tax?
- I have credit on my L&Q account. Can I have this refunded to me?
- Can I reverse staircase (sell a share back to L&Q)?
- What happens at the end of the defects liability period?
- I have no power to my sockets. What should I do?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- Can I make a claim under L&Q’s buildings insurance policy?
- I've lost my communal front door key. How do I request a new one?
- I have no heating. What should I do?
- Can I buy the freehold to my property?
- What are L&Q's bank details?
- Can I change my heat supplier?
- Can I have Sky Q in my property?
- Will I get a dedicated parking bay?
- Can I run a business from home?
Most popular Non-resident articles
- How do I become a supplier to L&Q?
- A noise nuisance – is it antisocial behaviour?
- How do I rent a garage?
- I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
- How do I top-up my in-house display (Guru Hub)?
- Where can I find L&Q’s tendering opportunities?
- A home with too many animals – is it antisocial behaviour?
- I have a fire protection charge as part of my service charge – will this be used to cover remediation costs?
- Where can I find my tenancy reference?
- The Noise App – useful information
- How do I get an L&Q home?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- Does L&Q have a Diversity policy?
- Litter and rubbish – is it antisocial behaviour?
- If my building has a sinking fund can this be used to cover costs if they are not recoverable by other means?
- Why has our inspection not been done sooner?
- Where else can I get support for antisocial behaviour?
- What is the difference between a Building Safety Programme inspection and an EWS1 form?
- Do my Building Safety Programme inspections require renewal?
- What can I do if I'm the victim/witness of antisocial behaviour?
- How will you keep me safe if the inspection of my building requires works to be done but they can’t be done straightaway?
- How will I know my home is safe if my building doesn't need an EWS1 form?
- Will I be able to stay in my home while my building is inspected?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- What is L&Q doing to try and influence mortgage lenders to lend on buildings affected by safety issues?
- Will building safety issues affect my ability to buy my home using the Right to Buy / Right to Acquire scheme?
- Dangerous dogs and other animals – useful information
- Can residents commission inspections outside of the L&Q Building Safety Programme?
- Who will carry out the Building Safety Programme inspection?
- Why can't you give us a date for any remedial works to be done now?