Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Most popular Trafford and North West tenant articles
- What is a change of tenancy?
- How can I get an update on a repair order?
- Am I allowed to own a pet?
- I have no heating / hot water
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- What is L&Q's damp and mould policy?
- How do I sign up?
- How do I get a copy of my tenancy agreement?
- A noise nuisance – is it antisocial behaviour?
- Do you accept AMEX cards?
- How do I end the tenancy on behalf of someone who has passed away?
- How do I prevent pests?
- How do I report a broken fence?
- I’ve never made a payment directly to you before. Will I be able to do so now that my tenancy/account has ended?
- How do I apply for a parking bay?
- What pets can I keep?
- I've seen a new development and would be interested in buying a new build property. What should I do?
- Garden nuisance – is it antisocial behaviour?
- Litter and rubbish – is it antisocial behaviour?
- Where else can I get support for antisocial behaviour?
- How do I report a ground maintenance issue?
- How do I pay for my heat consumption?
- How do I report an issue with a tree in my garden?
- How much is my weekly rent?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- How do I apply for a disabled parking bay?
- What if I'm struggling to pay for my heating and hot water?
- What is the dog registration form?
- What shall I do if I own an XL Bully dog now that they have been banned?
- The Noise App – useful information
Most popular Tenant articles
- Do you offer home contents insurance?
- I'd like to add an occupant. What should I do?
- Can I change my tenancy from sole to joint?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- The Noise App – useful information
- Am I allowed to own a pet?
- Do you still offer Voluntary Right to Buy to tenants who don't qualify for the Right to Buy or Right to Acquire?
- How do I report the death of a tenant?
- How do I get a copy of my tenancy agreement?
- A noise nuisance – is it antisocial behaviour?
- Do I get to stay in the property as I'm an occupant and not on the tenancy?
- How do I complain about a neighbour's pet?
- How do I prevent pests?
- I'd like to change my tenancy from joint to sole as the other party has moved out. What should I do?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- I'm locked out of my property. What should I do?
- How do I report a broken fence?
- How much is bedroom tax and how is this calculated?
- Litter and rubbish – is it antisocial behaviour?
- How much will my parking permit cost?
- I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
- I have a problem with my windows. What should I do?
- Does my tenancy change if one member of a joint tenancy dies?
- How can I prepare my home for the winter months?
- Will building safety issues affect my ability to buy my home using the Right to Buy / Right to Acquire scheme?
- What are minor and major adaptations?
- I have no heating. What should I do?
- I have no heating / hot water
- There has been a succession already for this property. Can I still live here as a succession?
- How do I rent a garage?
Most popular Trafford and North West homeowner articles
- How do I request a replacement bin?
- How do I request CCTV footage?
- What happens with the rent account of someone who has passed away?
- How do I end the tenancy on behalf of someone who has passed away?
- How should I leave the property of someone who has passed away?
- I’ve never made a payment directly to you before. Will I be able to do so now that my tenancy/account has ended?
- Can I install CCTV in my home?
- Do you accept AMEX cards?
- How do I report a ground maintenance issue?
- How do food banks work?
- How do I end the benefit claims of someone who has passed away?
- What are pet owner responsibilities?
- I have received a Section 20 Notice that mentions ‘cladding’, does this mean that I will be charged for cladding removal and replacement?
- How do report a parking issue on a road or pavement?
- What happens if there are arrears on the account of someone who has passed away?
- How do I report a broken fence?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- How do I report fly-tipping?
- What is a Heat Interface Unit (HIU)?
- Where can I find food banks in Trafford?
- A noise nuisance – is it antisocial behaviour?
- Why haven't the windows on my block been cleaned?
- Can I store items other than a car in my garage?
- How do I request an assisted bin collection?
- Can I change my heat supplier?
- What you can expect when you go to the food bank
- Who empties my bin?
- What should I do if I’m struggling to afford food?
- Garden nuisance – is it antisocial behaviour?
- My heating and hot water are switched off, why am I still being charged?
Most popular Homeowner articles
- How many years do I have left on my lease?
- How do I pay for my heat consumption?
- How do I top-up my in-house display (Guru Hub)?
- How do I apply for a parking bay?
- I have no heating / hot water
- The Noise App – useful information
- A noise nuisance – is it antisocial behaviour?
- How do I prevent pests?
- I have no power to my sockets. What should I do?
- If I'm a leaseholder or shared owner, who is my buildings insurance with and can I have a copy?
- I have no heating. What should I do?
- I have no hot water. What should I do?
- How much will my parking permit cost?
- What is covered under L&Q's buildings insurance policy?
- Will L&Q buy back my home?
- Can I reverse staircase (sell a share back to L&Q)?
- I've lost my fob. How do I request a new one?
- Can I change my heat supplier?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- Can I make a claim under L&Q’s buildings insurance policy?
- What happens at the end of the defects liability period?
- I have credit on my L&Q account. Can I have this refunded to me?
- Will I get a dedicated parking bay?
- How do I request a communal front door fob?
- My heating and hot water are switched off, why am I still being charged?
- Is there parking control where I live?
- Contents vs. Buildings - how do I know what's what?
- What is a Heat Interface Unit (HIU)?
- What are L&Q's bank details?
- I've lost my communal front door key. How do I request a new one?
Most popular Non-resident articles
- How do I become a supplier to L&Q?
- A noise nuisance – is it antisocial behaviour?
- A home with too many animals – is it antisocial behaviour?
- Where can I find L&Q’s tendering opportunities?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
- Dangerous dogs and other animals – useful information
- Litter and rubbish – is it antisocial behaviour?
- I have a fire protection charge as part of my service charge – will this be used to cover remediation costs?
- Where else can I get support for antisocial behaviour?
- If my building has a sinking fund can this be used to cover costs if they are not recoverable by other means?
- What is the difference between a Building Safety Programme inspection and an EWS1 form?
- What is L&Q doing to try and influence mortgage lenders to lend on buildings affected by safety issues?
- How will I know my home is safe if my building doesn't need an EWS1 form?
- Do my Building Safety Programme inspections require renewal?
- Will you be starting remedial works before the inspections programme completes?
- How will you keep me safe if the inspection of my building requires works to be done but they can’t be done straightaway?
- Why can't you give us a date for any remedial works to be done now?
- Can residents commission inspections outside of the L&Q Building Safety Programme?
- Who will carry out the Building Safety Programme inspection?
- Will I be charged for any additional fire safety measures required for my building?
- Will building safety issues affect my ability to buy my home using the Right to Buy / Right to Acquire scheme?
- Will I be able to stay in my home while my building is inspected?
- I’ve never made a payment directly to you before. Will I be able to do so now that my tenancy/account has ended?
- The Noise App – useful information
- How do I rent a garage?
- Why are you replacing waking watch with a fire detection and alarm system?
- What safety reassurances did you receive from the developer when my home was built?
- Do you accept AMEX cards?
- How do I pay the rent on my garage?