Help and Advice for Homeowners

30 FAQs

• How do I get an L&Q home?
• How do I buy an L&Q shared ownership property?
• How do I sell my shared ownership property?
• Who is my buildings insurance with, and can I have a copy?
• Can I buy the freehold to my property?
• What is shared ownership?
• Can I make a claim under L&Q’s buildings insurance policy?
• Can I sublet my property?
• I'm selling my property and my solicitor wants a management pack. How do I apply for this?
• How long are leases granted for?
• Do you offer home contents insurance?
• How long will it take to receive a management pack?
• What is covered under L&Q's buildings insurance policy?
• I completed my registration for shared ownership and have heard nothing. What should I do?
• How much will my rent reduce if I buy more shares in my property?
• Do I have a pre-emption clause in my lease?
• I've staircased to 100%, how does that affect my payments to L&Q?
• If you can't sell my shared ownership property, can I sell it on the open market for any price?
• When should I extend my lease?
• Does L&Q have any leasehold properties for older people?
• Can I use or convert loft space?
• What is a lease?
• I've seen a new development and would be interested in buying a new build property. What should I do?
• My buyer/solicitor has further questions before the sale of my property. What should I do?
• Can I make a home improvement?
• How do I buy more shares in my property?
• My neighbour is having works done and has given me a party wall notice/agreement. What should I do?
• How do I find out who my freeholder/landlord is?
• What is the lowest percentage of shares I can buy when staircasing?
• Can I take in a lodger?