Help and Advice for Homeowners

30 FAQs

• How do I get an L&Q home?
• How do I buy an L&Q shared ownership property?
• If I'm a leaseholder or shared owner, who is my buildings insurance with, and can I have a copy?
• Can I buy the freehold to my property?
• Can I make a claim under L&Q’s buildings insurance policy?
• Do you offer home contents insurance?
• What is covered under L&Q's buildings insurance policy?
• I completed my registration for shared ownership and have heard nothing. What should I do?
• How much will my rent reduce if I buy more shares in my property?
• Do I have a pre-emption clause in my lease?
• Does L&Q have any leasehold properties for older people?
• Can I use or convert loft space?
• What is a lease?
• I've seen a new development and would be interested in buying a new build property. What should I do?
• My neighbour is having works done and has given me a party wall notice/agreement. What should I do?
• How do I find out who my freeholder/landlord is?
• Can I take in a lodger?
• How do I repay my equity loan?
• Do I have to pay an excess on a buildings insurance claim?
• Home Contents Insurance. Why do I need it?
• I have an equity loan, can I pay back part of the loan or do I have to pay it back in full?
• Where can I get a copy of my lease?
• Contents vs. Buildings - how do I know what's what?
• What happens at the end of the defects liability period?
• Can I add or remove someone from my equity shareholder agreement?
• How do I change something in my lease?
• How many years do I have left on my lease?
• What are your admin fees?
• How do I choose a conveyancing solicitor?
• Can I note my interest on the buildings insurance policy?