Find a home
Help & advice
Help and Advice for
Filter on category
Billing and payments
Building and fire safety
Home ownership options
L&Q online account
All in Building and fire safety
L&Q inspections programme
Moving home or remortgaging
New building safety guidance
Right to Buy or Acquire schemes
All in Coronavirus
Manage your health
Managing your estate
Repairs and maintenance
Visiting or moving into L&Q buildings
All in Home ownership options
All in L&Q online account
All in Repairs
Diagnose a Repair
Gas, Heating and Hot Water
Report a Repair
How do I get an L&Q home?
How do I buy an L&Q shared ownership property?
How do I sell my shared ownership property?
Who is my buildings insurance with, and can I have a copy?
Can I buy the freehold to my property?
What is shared ownership?
Can I make a claim under L&Q’s buildings insurance policy?
Can I sublet my property?
I'm selling my property and my solicitor wants a management pack. How do I apply for this?
How long are leases granted for?
Do you offer home contents insurance?
How long will it take to receive a management pack?
What is covered under L&Q's buildings insurance policy?
I completed my registration for shared ownership and have heard nothing. What should I do?
How much will my rent reduce if I buy more shares in my property?
Do I have a pre-emption clause in my lease?
I've staircased to 100%, how does that affect my payments to L&Q?
If you can't sell my shared ownership property, can I sell it on the open market for any price?
When should I extend my lease?
Does L&Q have any leasehold properties for older people?
Can I use or convert loft space?
What is a lease?
I've seen a new development and would be interested in buying a new build property. What should I do?
My buyer/solicitor has further questions before the sale of my property. What should I do?
Can I make a home improvement?
How do I buy more shares in my property?
My neighbour is having works done and has given me a party wall notice/agreement. What should I do?
How do I find out who my freeholder/landlord is?
What is the lowest percentage of shares I can buy when staircasing?
Can I take in a lodger?