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30 FAQs
How many years do I have left on my lease?
What is covered under L&Q's buildings insurance policy?
Will L&Q buy back my home?
If I'm a leaseholder or shared owner, who is my buildings insurance with and can I have a copy?
What happens at the end of the defects liability period?
Can I reverse staircase (sell a share back to L&Q)?
Can I make a claim under L&Q’s buildings insurance policy?
Can I buy the freehold to my property?
What is a new build defect?
Can I take in a lodger?
Do I have a pre-emption clause in my lease?
I've sold my property, how does the lease get updated for the new owner?
What types of home improvements are likely to be refused permission?
My neighbour is having works done and has given me a party wall notice/agreement. What should I do?
Where can I get a copy of my lease?
How do I notify L&Q about the death of a homeowner?
My neighbour has damaged my property. Who is responsible for the repair?
What is the sinking fund on my service charges for?
How long is the new builds defects liability period?
Do I have to pay an excess on a buildings insurance claim?
What is the mortgage protection clause (MPC)?
Is there a 10 year new build guarantee?
I have an equity loan, can I pay back part of the loan or do I have to pay it back in full?
How do I change something in my lease?
How do I find out who my freeholder/landlord is?
Can I note my interest on the buildings insurance policy?
How do I repay my equity loan?
How do I buy an L&Q shared ownership property?
I'm already a shared owner and I need a bigger property, can I buy a new shared ownership home with you?
What is a lease?
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Validation request
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Validation needed due to the detection of invalid input from this client IP address, error code :
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