Help and Advice for Homeowners

30 FAQs

• My building is less than 18 metres high. Why might I be affected by lending issues?
• Are there any mortgage lenders who will lend on affected properties without an EWS1 form?
• Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
• I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
• What assistance can L&Q provide to shared owners who cannot sell their home because of fire safety issues?
• How can I help to keep communal areas safe?
• What is L&Q doing to try and influence mortgage lenders to lend on buildings affected by safety issues?
• When will you give me a date for my building to be inspected?
• If my building has a sinking fund can this be used to cover costs if they are not recoverable by other means?
• Who will carry out the Building Safety Programme inspection?
• Will I be able to stay in my home while my building is inspected?
• How will I know my home is safe if my building doesn't need an EWS1 form?
• How did you decide when my building will be inspected?
• I have a fire protection charge as part of my service charge – will this be used to cover remediation costs?
• Why can't you give an exact date for my building to be inspected?
• Why are you replacing waking watch with a fire detection and alarm system?
• How will you charge me if I have to contribute towards remediation costs?
• Will I have to contribute to the costs of remedial works for my building?
• Do my Building Safety Programme inspections require renewal?
• How will you keep me safe if the inspection of my building requires works to be done but they can’t be done straightaway?
• My building doesn't have any cladding. Why does it still need to comply with the new building fire safety guidance?
• What is the difference between a Building Safety Programme inspection and an EWS1 form?
• Can residents commission inspections outside of the L&Q Building Safety Programme?
• My home is amongst the first to be inspected - does that mean it is definitely unsafe?
• Why has our inspection not been done sooner?
• Will building safety issues affect my ability to buy my home using the Right to Buy / Right to Acquire scheme?
• What is the likelihood of my building needing work?
• Will I be charged for any additional fire safety measures required for my building?
• Will you be starting remedial works before the inspections programme completes?
• Why is the new building fire safety guidance affecting leaseholders in particular?