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30 FAQs
What is a change of tenancy?
Am I allowed to own a pet?
How do I get a copy of my tenancy agreement?
What pets can I keep?
How do I apply for a parking bay?
What should I do if I need support with my own mental health?
How do I end the tenancy on behalf of someone who has passed away?
What is the dog registration form?
How much will renting a garage cost?
What should I do if I’m struggling to afford food?
How do I report a problem with hoarding?
What happens with the rent account of someone who has passed away?
What shall I do if I own an XL Bully dog now that they have been banned?
How do I report a long-term absence from my home?
How do I apply for a disabled parking bay?
How do I rent a garage?
How can I save on my energy bills?
What are pet owner responsibilities?
Can I keep more than one dog or cat?
I’m ending my tenancy/account, but I have credit on my rent/service charge account. How do I get this refunded?
I’m ending my tenancy/account, but I have arrears. What will happen with my current agreement?
How do report a parking issue on a road or pavement?
What should I expect when my boiler is serviced?
If my pet dies do I need permission to get another?
Where can I find bereavement support services?
Can I rent a garage if I'm not an L&Q resident?
What will happen if I pay less than agreed after I end my tenancy/account?
I’m ending my tenancy/account, but I’m in receipt of Housing Benefit/Universal Credit. What do I need to do?
How do I report that my garage needs a repair?
How often should I have my boiler serviced?
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