L&Q Group | Leading Housing Association & Residential Developer
Help & advice
Find a home
Help and Advice for
Trafford and North West tenants
Filter on category
Billing and payments
Building and fire safety
Home ownership options
L&Q online account
All in Building and fire safety
L&Q inspections programme
Moving home or remortgaging
New building safety guidance
Right to Buy or Acquire schemes
All in Home ownership options
All in L&Q online account
All in Repairs
Diagnose a Repair
Gas, Heating and Hot Water
Report a Repair
Am I allowed to own a pet?
What is a change of tenancy?
What pets can I keep?
How do I apply for a parking bay?
How do I get a copy of my tenancy agreement?
How do I end the tenancy on behalf of someone who has passed away?
How do I request help with managing my home?
What should I do if I need support with my own mental health?
What is the dog registration form?
What are pet owner responsibilities?
What happens with the rent account of someone who has passed away?
How do I apply for a disabled parking bay?
How do I rent a garage?
What should I do if I’m struggling to afford food?
How do I report a problem with hoarding?
How often should I have my boiler serviced?
How do report a parking issue on a road or pavement?
I’m ending my tenancy/account, but I have arrears. What will happen with my current agreement?
How can I save on my energy bills?
How do I report a long-term absence from my home?
Can I store items other than a car in my garage?
What will happen if I pay less than agreed after I end my tenancy/account?
How can I prepare my home for the winter months?
Can I keep more than one dog or cat?
I’m ending my tenancy/account, but I’m in receipt of Housing Benefit/Universal Credit. What do I need to do?
How much will renting a garage cost?
Can I rent a garage if I'm not an L&Q resident?
How do I end the benefit claims of someone who has passed away?
How do I report that my garage needs a repair?
I’m ending my tenancy/account, but I have credit on my rent/service charge account. How do I get this refunded?