Validation request
User validation required to continue..
Please type the text you see in the image into the text box and submit
[ Refresh the page to generate a new image. ]
Note:
If you get here while trying to submit a form, you may have to re-submit the form.
Access to this domain may need the browser to have javascript and cookie support enabled.
Validation needed due to the detection of invalid input from this client IP address, error code :
338
Number of attempts left :
5
Help home
Help and Advice for
Tenants
Filter on category
Category
All categories
Antisocial behaviour
Billing and payments
Building and fire safety
Estate services
Home ownership options
Housing options
L&Q corporate
L&Q Energy
L&Q online account
My housing
My L&Q
Repairs
Sub-categories
All in Building and fire safety
General advice
L&Q inspections programme
Moving home or remortgaging
New building safety guidance
Remedial works
Right to Buy or Acquire schemes
Sub-categories
All in Home ownership options
Home Ownership
Shared Ownership
Sub-categories
All in L&Q online account
General advice
Payments
Sign in
Sign up
Sub-categories
All in Repairs
Aid and Adaptations
Diagnose a Repair
Gas, Heating and Hot Water
Improvements
Planned Maintenance
Report a Repair
30 FAQs
I'm locked out of my property. What should I do?
How do I report a broken fence?
What are minor and major adaptations?
How long will it take to receive my decorating vouchers?
I have a problem with my windows. What should I do?
I have a problem with my external door. What should I do?
How do I request a level access wet room?
How do I prevent pests?
What is planned maintenance?
How do I report a blocked or overflowing outside drain?
How do I report an issue with a tree in my garden?
How do I report a broken door or window lock?
How do I report an issue with a wall or ceiling?
I have no heating. What should I do?
I've lost my fob. How do I request a new one?
How do I request a stair lift?
My doorbell isn't working. What should I do?
How do I report a water leak?
My smoke alarm keeps beeping. What should I do?
How do I request a minor adaptation in a communal area?
How are planned maintenance works scheduled?
The pointing on my wall is coming out and there are gaps between the brick work. What should I do?
Can I have the internet in my property?
How can I get an update on a repair order?
I have water coming through my ceiling. What should I do?
I have a problem with my floor or floor covering. What should I do?
What is L&Q's damp and mould policy?
How do I report a broken gate?
I've lost my communal front door key. How do I request a new one?
I have problems opening my window. What should I do?
Show more
Validation request
User validation required to continue..
Please type the text you see in the image into the text box and submit
[ Refresh the page to generate a new image. ]
Note:
If you get here while trying to submit a form, you may have to re-submit the form.
Access to this domain may need the browser to have javascript and cookie support enabled.
Validation needed due to the detection of invalid input from this client IP address, error code :
338
Number of attempts left :
5