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30 FAQs
How do I prevent pests?
I have no heating. What should I do?
I have no hot water. What should I do?
I have no power to my sockets. What should I do?
I've lost my fob. How do I request a new one?
How do I carry out an appliance test?
How do I request a communal front door fob?
I've lost my communal front door key. How do I request a new one?
How do I report a water leak?
Can I have Sky Q in my property?
How do I report an issue with a tree in my garden?
Water - useful information
I have water coming through my ceiling. What should I do?
How do I request a smart meter?
How do I request a communal cupboard door key?
I have no power in my property. What should I do?
How do I update the mobile number used for my intercom access?
How do I report a broken door or window lock?
How can I get an update on a repair order?
What is a disabled facilities grant?
How do I report fly-tipping?
How do I request a smart meter?
My cooker ventilation hood/extractor fan is broken. What should I do?
How do I report that my toilet's not flushing?
How do I report a broken toilet seat?
My UPVC window/door is smashed or cracked. What should I do?
How do I request a water meter?
Is my property's building material likely to contain asbestos?
What is L&Q's damp and mould policy?
How do I report a broken shower head or hose?
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Validation request
User validation required to continue..
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If you get here while trying to submit a form, you may have to re-submit the form.
Access to this domain may need the browser to have javascript and cookie support enabled.
Validation needed due to the detection of invalid input from this client IP address, error code :
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