Help and Advice for Tenants

30 FAQs

• Am I allowed to own a pet?
• I'd like to add an occupant. What should I do?
• How much will my parking permit cost?
• Can I change my tenancy from sole to joint?
• Do I get to stay in the property as I'm an occupant and not on the tenancy?
• How do I apply for a parking bay?
• How do I get a copy of my tenancy agreement?
• Does my tenancy change if one member of a joint tenancy dies?
• How do I rent a garage?
• I'd like to change my tenancy from joint to sole as the other party has moved out. What should I do?
• Have I got a guaranteed right to the tenancy?
• How do I report the death of a tenant?
• Can I rent my parking space to a third party?
• Is there parking control where I live?
• How much will renting a garage cost?
• I cannot afford to buy a fridge, freezer, washing machine or cooker. What should I do?
• I'd like to update my records with my new name. What should I do?
• Can I rent a garage if I'm not an L&Q resident?
• Can I run a business from home?
• Can parking enforcement be introduced where I live?
• How do I apply for a disabled parking bay?
• Can I keep more than one dog or cat?
• Will I get a dedicated parking bay?
• I've received a parking fine. What should I do?
• If my pet dies do I need permission to get another?
• Can I breed dogs in my property?
• What happens to the housing benefit when the claimant dies?
• I think my neighbour is running an illegitimate business from home. What should I do?
• What can I do to be a considerate neighbour when living in a flat or maisonette?
• I am struggling to pay. What help is available?