Help and Advice for Trafford and North West tenants

30 FAQs

• Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
• How can I help to keep communal areas safe?
• How will you keep me safe if the inspection of my building requires works to be done but they can’t be done straightaway?
• I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
• Why are there no fire extinguishers in my block?
• I have received a Section 20 Notice that mentions ‘cladding’, does this mean that I will be charged for cladding removal and replacement?
• How can I safely use chargers for electrical equipment and devices?
• What assistance can L&Q provide to shared owners who cannot sell their home because of fire safety issues?
• How is building height measured?
• Are there any mortgage lenders who will lend on affected properties without an EWS1 form?
• Will you be starting remedial works before the inspections programme completes?
• Why is the new building fire safety guidance affecting leaseholders in particular?
• My building doesn't have any cladding. Why does it still need to comply with the new building fire safety guidance?
• How safe are my electrical goods?
• Will building safety issues affect my ability to buy my home using the Right to Buy / Right to Acquire scheme?
• Will I have to contribute to the costs of remedial works for my building?
• When will you give me a date for my building to be inspected?
• How will I know my home is safe if my building doesn't need an EWS1 form?
• Why can't you give an exact date for my building to be inspected?
• Why is the height of a building important?
• What is the difference between a Building Safety Programme inspection and an EWS1 form?
• Are L&Q removing ACM cladding?
• Who will carry out the Building Safety Programme inspection?
• How did you decide when my building will be inspected?
• Will I be charged for any additional fire safety measures required for my building?
• Will I be able to stay in my home while my building is inspected?
• My home is amongst the first to be inspected - does that mean it is definitely unsafe?
• What is the likelihood of my building needing work?
• Why are you replacing waking watch with a fire detection and alarm system?
• Why can't you give us a date for any remedial works to be done now?