Help & advice
Find a home
Help and Advice for
Filter on category
Billing and payments
Building and fire safety
Home ownership options
L&Q online account
All in Building and fire safety
L&Q inspections programme
Moving home or remortgaging
New building safety guidance
Right to Buy or Acquire schemes
All in Coronavirus
Manage your health
Managing your estate
Repairs and maintenance
Visiting or moving into L&Q buildings
All in Home ownership options
All in L&Q online account
All in Repairs
Aid and Adaptations
Diagnose a Repair
Gas, Heating and Hot Water
Report a Repair
Am I allowed to own a pet?
How much will my parking permit cost?
How do I apply for a parking bay?
How do I rent a garage?
Can I rent my parking space to a third party?
Is there parking control where I live?
How much will renting a garage cost?
I cannot afford to buy a fridge, freezer, washing machine or cooker. What should I do?
I'd like to update my records with my new name. What should I do?
Can I rent a garage if I'm not an L&Q resident?
Can I run a business from home?
Can parking enforcement be introduced where I live?
How do I apply for a disabled parking bay?
Can I keep more than one dog or cat?
Will I get a dedicated parking bay?
I've received a parking fine. What should I do?
If my pet dies do I need permission to get another?
Can I breed dogs in my property?
I think my neighbour is running an illegitimate business from home. What should I do?
What can I do to be a considerate neighbour when living in a flat or maisonette?
I am struggling to pay. What help is available?
Another resident has parked in my bay. What should I do?
I've lost my job and need help with paying my rent. What should I do?
How do I pay the rent on my garage?
How do I give up my garage?
I cannot afford to buy food. What should I do?
How do I report an abandoned vehicle?
Can Universal Credit pay directly to L&Q rather than pay into my bank account?
How do I report that my garage needs a repair?
I've been served a Tort Notice. What should I do?