Help and Advice for Non-residents

21 FAQs

• Am I allowed to own a pet?
• How do I rent a garage?
• How do I report the death of a resident?
• How much will renting a garage cost?
• Can I rent a garage if I'm not an L&Q resident?
• Can I keep more than one dog or cat?
• If my pet dies do I need permission to get another?
• How do I pay the rent on my garage?
• How do I give up my garage?
• How do I report that my garage needs a repair?
• Can I store items other than a car in my garage?
• How do I return keys for my garage?
• What will happen if I pay less than agreed after I end my tenancy/account?
• I’ve never made a payment directly to you before. Will I be able to do so now that my tenancy/account has ended?
• I’m ending my tenancy/account, but I have arrears. What will happen with my current agreement?
• I’m ending my tenancy/account, but I’m in receipt of Housing Benefit/Universal Credit. What do I need to do?
• I’m ending my tenancy/account, but I have credit on my rent/service charge account. How do I get this refunded?
• Where can I find more information on owning a pet?
• What are pet owner responsibilities?
• What is the dog registration form?
• What pets can I keep?