Help and Advice for Non-residents

30 FAQs

• Why has our inspection not been done sooner?
• Why are you replacing waking watch with a fire detection and alarm system?
• When will you give me a date for my building to be inspected?
• Are there any mortgage lenders who will lend on affected properties without an EWS1 form?
• I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
• Will you be starting remedial works before the inspections programme completes?
• My home is amongst the first to be inspected - does that mean it is definitely unsafe?
• Can residents commission inspections outside of the L&Q Building Safety Programme?
• I have a fire protection charge as part of my service charge – will this be used to cover remediation costs?
• Who will carry out the Building Safety Programme inspection?
• What is the likelihood of my building needing work?
• How did you decide when my building will be inspected?
• How can I help to keep communal areas safe?
• Why can't you give us a date for any remedial works to be done now?
• My building doesn't have any cladding. Why does it still need to comply with the new building fire safety guidance?
• If my building has a sinking fund can this be used to cover costs if they are not recoverable by other means?
• Why can't you give an exact date for my building to be inspected?
• What is the difference between a Building Safety Programme inspection and an EWS1 form?
• Will I be charged for any additional fire safety measures required for my building?
• Will I be able to stay in my home while my building is inspected?
• Will the developer of my building be liable for the cost of any works required?
• My building is less than 18 metres high. Why might I be affected by lending issues?
• What is L&Q doing to try and influence mortgage lenders to lend on buildings affected by safety issues?
• I am very worried about how building safety issues will affect me – what support is available?
• What safety reassurances did you receive from the developer when my home was built?
• Why is the new building fire safety guidance affecting leaseholders in particular?
• I have received a Section 20 Notice that mentions ‘cladding’, does this mean that I will be charged for cladding removal and replacement?
• Will I have to contribute to the costs of remedial works for my building?
• How will I know my home is safe if my building doesn't need an EWS1 form?
• Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?