Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Most popular Trafford and North West tenant articles
- What is a change of tenancy?
- Am I allowed to own a pet?
- How can I get an update on a repair order?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- What is L&Q's damp and mould policy?
- How do I sign up?
- I have no heating / hot water
- A noise nuisance – is it antisocial behaviour?
- How do I get a copy of my tenancy agreement?
- How do I prevent pests?
- How do I apply for a parking bay?
- How do I end the tenancy on behalf of someone who has passed away?
- How do I report a ground maintenance issue?
- How do I report a broken fence?
- Litter and rubbish – is it antisocial behaviour?
- Do you accept AMEX cards?
- What pets can I keep?
- I’ve never made a payment directly to you before. Will I be able to do so now that my tenancy/account has ended?
- Garden nuisance – is it antisocial behaviour?
- How much will renting a garage cost?
- I've seen a new development and would be interested in buying a new build property. What should I do?
- How do I pay for my heat consumption?
- How do I complain about a neighbour's pet?
- Why does L&Q's website ask me where my L&Q home is based?
- How do I report an issue with a tree in my garden?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- How much is my weekly rent?
- How do I rent a garage?
- Where else can I get support for antisocial behaviour?
- What is the dog registration form?
Most popular Tenant articles
- I'd like to add an occupant. What should I do?
- The Noise App – useful information
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- Do you still offer Voluntary Right to Buy to tenants who don't qualify for the Right to Buy or Right to Acquire?
- A noise nuisance – is it antisocial behaviour?
- Can I change my tenancy from sole to joint?
- Am I allowed to own a pet?
- How can I prepare my home for the winter months?
- Do I get to stay in the property as I'm an occupant and not on the tenancy?
- How do I get a copy of my tenancy agreement?
- How much is bedroom tax and how is this calculated?
- How do I report the death of a tenant?
- How do I complain about a neighbour's pet?
- I'd like to change my tenancy from joint to sole as the other party has moved out. What should I do?
- I'm locked out of my property. What should I do?
- There has been a succession already for this property. Can I still live here as a succession?
- Litter and rubbish – is it antisocial behaviour?
- Garden nuisance – is it antisocial behaviour?
- I have a problem with my windows. What should I do?
- What happens to the housing benefit when the claimant dies?
- Can I run a business from home?
- I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
- Will building safety issues affect my ability to buy my home using the Right to Buy / Right to Acquire scheme?
- What are minor and major adaptations?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- How long will it take to receive my decorating vouchers?
- Will I be able to stay in my home while my building is inspected?
- How do I report a broken fence?
- Does my tenancy change if one member of a joint tenancy dies?
- Rent balance by text message
Most popular Trafford and North West homeowner articles
- How do I request a replacement bin?
- How do I end the tenancy on behalf of someone who has passed away?
- What happens with the rent account of someone who has passed away?
- How do I request CCTV footage?
- My heating and hot water are switched off, why am I still being charged?
- I’ve never made a payment directly to you before. Will I be able to do so now that my tenancy/account has ended?
- Can I install CCTV in my home?
- How should I leave the property of someone who has passed away?
- How do food banks work?
- Do you accept AMEX cards?
- How do report a parking issue on a road or pavement?
- How do I report a ground maintenance issue?
- Garden nuisance – is it antisocial behaviour?
- What is a Heat Interface Unit (HIU)?
- How do I report a caretaking service issue?
- Where can I find food banks in Trafford?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- How do I report an issue with a tree in my garden?
- How do I report a broken fence?
- What happens if there are arrears on the account of someone who has passed away?
- How do I report fly-tipping?
- How do I end the benefit claims of someone who has passed away?
- What are pet owner responsibilities?
- I have received a Section 20 Notice that mentions ‘cladding’, does this mean that I will be charged for cladding removal and replacement?
- How do I report the misuse of a communal bin?
- What you can expect when you go to the food bank
- What should I do if I’m struggling to afford food?
- How do I apply for a parking bay?
- Can I keep more than one dog or cat?
- How is building height measured?
Most popular Homeowner articles
- How many years do I have left on my lease?
- How do I pay for my heat consumption?
- How do I top-up my in-house display (Guru Hub)?
- How do I apply for a parking bay?
- I have no heating / hot water
- A noise nuisance – is it antisocial behaviour?
- The Noise App – useful information
- How do I prevent pests?
- How much will my parking permit cost?
- What is covered under L&Q's buildings insurance policy?
- Can I reverse staircase (sell a share back to L&Q)?
- Will L&Q buy back my home?
- I've lost my fob. How do I request a new one?
- I have no power to my sockets. What should I do?
- I have no hot water. What should I do?
- If I'm a leaseholder or shared owner, who is my buildings insurance with and can I have a copy?
- What happens at the end of the defects liability period?
- I have no heating. What should I do?
- I have credit on my L&Q account. Can I have this refunded to me?
- Can I change my heat supplier?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- Can I make a claim under L&Q’s buildings insurance policy?
- What is a Heat Interface Unit (HIU)?
- Will I get a dedicated parking bay?
- I've lost my communal front door key. How do I request a new one?
- How do I carry out an appliance test?
- What are L&Q's bank details?
- Can I run a business from home?
- How do I request a communal front door fob?
- Do I need to give meter readings?
Most popular Non-resident articles
- How do I become a supplier to L&Q?
- A noise nuisance – is it antisocial behaviour?
- How do I rent a garage?
- I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
- A home with too many animals – is it antisocial behaviour?
- I have a fire protection charge as part of my service charge – will this be used to cover remediation costs?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- Where can I find L&Q’s tendering opportunities?
- Litter and rubbish – is it antisocial behaviour?
- The Noise App – useful information
- Where else can I get support for antisocial behaviour?
- How do I top-up my in-house display (Guru Hub)?
- If my building has a sinking fund can this be used to cover costs if they are not recoverable by other means?
- Do my Building Safety Programme inspections require renewal?
- Dangerous dogs and other animals – useful information
- Why has our inspection not been done sooner?
- Why can't you give us a date for any remedial works to be done now?
- What is the difference between a Building Safety Programme inspection and an EWS1 form?
- Can residents commission inspections outside of the L&Q Building Safety Programme?
- How will I know my home is safe if my building doesn't need an EWS1 form?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- Will building safety issues affect my ability to buy my home using the Right to Buy / Right to Acquire scheme?
- How will you keep me safe if the inspection of my building requires works to be done but they can’t be done straightaway?
- Do you accept AMEX cards?
- Will I be able to stay in my home while my building is inspected?
- Will you be starting remedial works before the inspections programme completes?
- What is L&Q doing to try and influence mortgage lenders to lend on buildings affected by safety issues?
- Who will carry out the Building Safety Programme inspection?
- I’ve never made a payment directly to you before. Will I be able to do so now that my tenancy/account has ended?
- Why are you replacing waking watch with a fire detection and alarm system?