Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Most popular Trafford and North West tenant articles
- What is a change of tenancy?
- Am I allowed to own a pet?
- What is L&Q's damp and mould policy?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- Do you accept AMEX cards?
- I have no heating / hot water
- A noise nuisance – is it antisocial behaviour?
- How do I get a copy of my tenancy agreement?
- I've seen a new development and would be interested in buying a new build property. What should I do?
- How do I end the tenancy on behalf of someone who has passed away?
- What pets can I keep?
- How do I apply for a parking bay?
- How do I pay for my heat consumption?
- Where else can I get support for antisocial behaviour?
- Litter and rubbish – is it antisocial behaviour?
- How do I report a ground maintenance issue?
- Garden nuisance – is it antisocial behaviour?
- Do you offer home contents insurance?
- How do I complain about a neighbour's pet?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- How much will renting a garage cost?
- What if I'm struggling to pay for my heating and hot water?
- How do I report an issue with a tree in a communal area?
- How do I apply for a disabled parking bay?
- Can I change my heat supplier?
- What is the dog registration form?
- How do I report a caretaking service issue?
- How do I send L&Q a regulatory notice or legal document online?
- How often should I have my boiler serviced?
- How do I know if I'm viewing the correct information on L&Q's website?
Most popular Tenant articles
- I'd like to add an occupant. What should I do?
- Can I change my tenancy from sole to joint?
- Do you offer home contents insurance?
- Do I get to stay in the property as I'm an occupant and not on the tenancy?
- Am I allowed to own a pet?
- A noise nuisance – is it antisocial behaviour?
- How do I get a copy of my tenancy agreement?
- How do I complain about a neighbour's pet?
- The Noise App – useful information
- How do I report the death of a tenant?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
- I'm locked out of my property. What should I do?
- What are minor and major adaptations?
- Garden nuisance – is it antisocial behaviour?
- I'd like to change my tenancy from joint to sole as the other party has moved out. What should I do?
- How much is bedroom tax and how is this calculated?
- Do you accept AMEX cards?
- I have no heating. What should I do?
- There has been a succession already for this property. Can I still live here as a succession?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- Does my tenancy change if one member of a joint tenancy dies?
- Why can't you give us a date for any remedial works to be done now?
- What happens to the housing benefit when the claimant dies?
- How do I request a level access wet room?
- Can I have the internet in my property?
- What is the difference between a Building Safety Programme inspection and an EWS1 form?
- I have no hot water. What should I do?
- How much will my parking permit cost?
- I have no heating / hot water
Most popular Trafford and North West homeowner articles
- How do I request a replacement bin?
- How do I request CCTV footage?
- How do I end the tenancy on behalf of someone who has passed away?
- How should I leave the property of someone who has passed away?
- Do you accept AMEX cards?
- What happens with the rent account of someone who has passed away?
- How do I report a ground maintenance issue?
- I have received a Section 20 Notice that mentions ‘cladding’, does this mean that I will be charged for cladding removal and replacement?
- How do report a parking issue on a road or pavement?
- What are pet owner responsibilities?
- Garden nuisance – is it antisocial behaviour?
- Can I install CCTV in my home?
- What happens if there are arrears on the account of someone who has passed away?
- Do I need to give meter readings?
- How do I report an issue with a tree in a communal area?
- How do I report the misuse of a communal bin?
- How do I end the benefit claims of someone who has passed away?
- A noise nuisance – is it antisocial behaviour?
- What pets can I keep?
- Will I be able to stay in my home while my building is inspected?
- What is a Heat Interface Unit (HIU)?
- Can I keep more than one dog or cat?
- How do I request an assisted bin collection?
- Will you be starting remedial works before the inspections programme completes?
- Why haven't the windows on my block been cleaned?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- How do I top-up my in-house display (Secure)?
- My heating and hot water are switched off, why am I still being charged?
- How will you keep me safe if the inspection of my building requires works to be done but they can’t be done straightaway?
- Why does L&Q's website ask me where my L&Q home is based?
Most popular Homeowner articles
- How do I pay for my heat consumption?
- How do I top-up my in-house display (Guru Hub)?
- How do I apply for a parking bay?
- The Noise App – useful information
- A noise nuisance – is it antisocial behaviour?
- I have no heating / hot water
- What is covered under L&Q's buildings insurance policy?
- How much will my parking permit cost?
- If I'm a leaseholder or shared owner, who is my buildings insurance with and can I have a copy?
- Will L&Q buy back my home?
- I have no hot water. What should I do?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- Can I change my heat supplier?
- I have no heating. What should I do?
- What happens at the end of the defects liability period?
- I have credit on my L&Q account. Can I have this refunded to me?
- My heating and hot water are switched off, why am I still being charged?
- What are L&Q's bank details?
- What is a Heat Interface Unit (HIU)?
- Contents vs. Buildings - how do I know what's what?
- Can I make a claim under L&Q’s buildings insurance policy?
- Will I get a dedicated parking bay?
- Is there parking control where I live?
- Rent balance by text message
- Can I have Sky Q in my property?
- Do I need to give meter readings?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
- Litter and rubbish – is it antisocial behaviour?
- Will building safety issues affect my ability to buy my home using the Right to Buy / Right to Acquire scheme?
Most popular Non-resident articles
- How do I become a supplier to L&Q?
- Where can I find L&Q’s tendering opportunities?
- I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
- A noise nuisance – is it antisocial behaviour?
- A home with too many animals – is it antisocial behaviour?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- Litter and rubbish – is it antisocial behaviour?
- Do my Building Safety Programme inspections require renewal?
- Why has our inspection not been done sooner?
- If my building has a sinking fund can this be used to cover costs if they are not recoverable by other means?
- Where else can I get support for antisocial behaviour?
- Dangerous dogs and other animals – useful information
- I have a fire protection charge as part of my service charge – will this be used to cover remediation costs?
- Why can't you give us a date for any remedial works to be done now?
- The Noise App – useful information
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- What is L&Q doing to try and influence mortgage lenders to lend on buildings affected by safety issues?
- How do I rent a garage?
- What is the difference between a Building Safety Programme inspection and an EWS1 form?
- Can residents commission inspections outside of the L&Q Building Safety Programme?
- Will you be starting remedial works before the inspections programme completes?
- How will I know my home is safe if my building doesn't need an EWS1 form?
- Will I be able to stay in my home while my building is inspected?
- Will building safety issues affect my ability to buy my home using the Right to Buy / Right to Acquire scheme?
- How will you keep me safe if the inspection of my building requires works to be done but they can’t be done straightaway?
- Who will carry out the Building Safety Programme inspection?
- What safety reassurances did you receive from the developer when my home was built?
- Do you accept AMEX cards?
- How will L&Q keep in touch with me about building safety issues?
- Will I be charged for any additional fire safety measures required for my building?