Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Most popular Trafford and North West tenant articles
- What is a change of tenancy?
- Am I allowed to own a pet?
- What is L&Q's damp and mould policy?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- A noise nuisance – is it antisocial behaviour?
- How do I get a copy of my tenancy agreement?
- I have no heating / hot water
- I've seen a new development and would be interested in buying a new build property. What should I do?
- How do I end the tenancy on behalf of someone who has passed away?
- What pets can I keep?
- Litter and rubbish – is it antisocial behaviour?
- How do I apply for a parking bay?
- Where else can I get support for antisocial behaviour?
- How do I pay for my heat consumption?
- Do you accept AMEX cards?
- Do you offer home contents insurance?
- Garden nuisance – is it antisocial behaviour?
- How do I report a ground maintenance issue?
- The Noise App – useful information
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- How much will renting a garage cost?
- Where can I find out more about the rules and regulations relating to the procurement of goods, services and works?
- Can I change my heat supplier?
- How do I report a caretaking service issue?
- How do I report an issue with a tree in a communal area?
- How do I apply for a disabled parking bay?
- How do I complain about a neighbour's pet?
- How do I send L&Q a regulatory notice or legal document online?
- How often should I have my boiler serviced?
- How can I keep my personal information safe?
Most popular Tenant articles
- I'd like to add an occupant. What should I do?
- Can I change my tenancy from sole to joint?
- Do you offer home contents insurance?
- Do I get to stay in the property as I'm an occupant and not on the tenancy?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- Am I allowed to own a pet?
- How do I get a copy of my tenancy agreement?
- How do I report the death of a tenant?
- Rent or account balance by text message
- I'm locked out of my property. What should I do?
- I'd like to change my tenancy from joint to sole as the other party has moved out. What should I do?
- What are minor and major adaptations?
- How much is bedroom tax and how is this calculated?
- I have no heating. What should I do?
- A noise nuisance – is it antisocial behaviour?
- There has been a succession already for this property. Can I still live here as a succession?
- What happens to the housing benefit when the claimant dies?
- How much will my parking permit cost?
- Can I have the internet in my property?
- The Noise App – useful information
- I have no hot water. What should I do?
- Does my tenancy change if one member of a joint tenancy dies?
- How do I request a level access wet room?
- How do I complain about a neighbour's pet?
- How do I rent a garage?
- Have I got a guaranteed right to the tenancy?
- I have no heating / hot water
- Litter and rubbish – is it antisocial behaviour?
- What is L&Q's damp and mould policy?
- I have a problem with my floor or floor covering. What should I do?
Most popular Trafford and North West homeowner articles
- How do I request a replacement bin?
- How do I request CCTV footage?
- How should I leave the property of someone who has passed away?
- How do I end the tenancy on behalf of someone who has passed away?
- How do report a parking issue on a road or pavement?
- What happens with the rent account of someone who has passed away?
- How do I report a ground maintenance issue?
- What are pet owner responsibilities?
- I have received a Section 20 Notice that mentions ‘cladding’, does this mean that I will be charged for cladding removal and replacement?
- Can I install CCTV in my home?
- Garden nuisance – is it antisocial behaviour?
- What happens if there are arrears on the account of someone who has passed away?
- How do I report an issue with a tree in a communal area?
- How do I top-up my in-house display (Secure)?
- Do I need to give meter readings?
- How do I report the misuse of a communal bin?
- How do I request an assisted bin collection?
- Why haven't the windows on my block been cleaned?
- What is a Heat Interface Unit (HIU)?
- How do I end the benefit claims of someone who has passed away?
- A noise nuisance – is it antisocial behaviour?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- What pets can I keep?
- Will I be able to stay in my home while my building is inspected?
- Can I keep more than one dog or cat?
- Will you be starting remedial works before the inspections programme completes?
- How will you keep me safe if the inspection of my building requires works to be done but they can’t be done straightaway?
- My heating and hot water are switched off, why am I still being charged?
- How is building height measured?
- Can I store items other than a car in my garage?
Most popular Homeowner articles
- Rent or account balance by text message
- How do I pay for my heat consumption?
- How do I top-up my in-house display (Guru Hub)?
- How do I apply for a parking bay?
- A noise nuisance – is it antisocial behaviour?
- If I'm a leaseholder or shared owner, who is my buildings insurance with and can I have a copy?
- What is covered under L&Q's buildings insurance policy?
- I have no heating / hot water
- The Noise App – useful information
- How much will my parking permit cost?
- I have no hot water. What should I do?
- Will L&Q buy back my home?
- I have credit on my L&Q account. Can I have this refunded to me?
- Can I change my heat supplier?
- What are L&Q's bank details?
- What happens at the end of the defects liability period?
- Can I make a claim under L&Q’s buildings insurance policy?
- My heating and hot water are switched off, why am I still being charged?
- I have no heating. What should I do?
- What is a Heat Interface Unit (HIU)?
- Will I get a dedicated parking bay?
- Contents vs. Buildings - how do I know what's what?
- Can I have Sky Q in my property?
- Is there parking control where I live?
- Do I need to give meter readings?
- Can I rent my parking space to a third party?
- Water - useful information
- How do I apply for a disabled parking bay?
- Can I change from PAYG to credit billing?
- Can I run a business from home?
Most popular Non-resident articles
- How do I become a supplier to L&Q?
- Where can I find L&Q’s tendering opportunities?
- How do I rent a garage?
- I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
- A noise nuisance – is it antisocial behaviour?
- How much will renting a garage cost?
- Litter and rubbish – is it antisocial behaviour?
- How do I report an issue with a tree in a communal area?
- A home with too many animals – is it antisocial behaviour?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- I have an enquiry about your procurement process. Where can I find out more information?
- If my building has a sinking fund can this be used to cover costs if they are not recoverable by other means?
- I've seen a new development and would be interested in buying a new build property. What should I do?
- Do my Building Safety Programme inspections require renewal?
- What does L&Q expect of their suppliers?
- Can I keep more than one dog or cat?
- How do I pay the rent on my garage?
- Why has our inspection not been done sooner?
- Where else can I get support for antisocial behaviour?
- Dangerous dogs and other animals – useful information
- Can I rent a garage if I'm not an L&Q resident?
- The Noise App – useful information
- I have a fire protection charge as part of my service charge – will this be used to cover remediation costs?
- Where can I find out more about the rules and regulations relating to the procurement of goods, services and works?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- Why can't you give us a date for any remedial works to be done now?
- What is L&Q doing to try and influence mortgage lenders to lend on buildings affected by safety issues?
- Who enforces the anti-money laundering regulations?
- Can residents commission inspections outside of the L&Q Building Safety Programme?
- What is the difference between a Building Safety Programme inspection and an EWS1 form?