Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Most popular Trafford and North West tenant articles
- What is a change of tenancy?
- How can I get an update on a repair order?
- Am I allowed to own a pet?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- I have no heating / hot water
- What is L&Q's damp and mould policy?
- How do I sign up?
- How do I get a copy of my tenancy agreement?
- How do I prevent pests?
- A noise nuisance – is it antisocial behaviour?
- Do you accept AMEX cards?
- How do I report a broken fence?
- I’ve never made a payment directly to you before. Will I be able to do so now that my tenancy/account has ended?
- How do I apply for a parking bay?
- How do I end the tenancy on behalf of someone who has passed away?
- How do I report a ground maintenance issue?
- I've seen a new development and would be interested in buying a new build property. What should I do?
- Litter and rubbish – is it antisocial behaviour?
- How much is my weekly rent?
- The Noise App – useful information
- What pets can I keep?
- How do I report an issue with a tree in my garden?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- Garden nuisance – is it antisocial behaviour?
- How do I pay for my heat consumption?
- Why does L&Q's website ask me where my L&Q home is based?
- How much will renting a garage cost?
- Where else can I get support for antisocial behaviour?
- How do I complain about a neighbour's pet?
- What is the dog registration form?
Most popular Tenant articles
- I'd like to add an occupant. What should I do?
- Can I change my tenancy from sole to joint?
- The Noise App – useful information
- Am I allowed to own a pet?
- Do you still offer Voluntary Right to Buy to tenants who don't qualify for the Right to Buy or Right to Acquire?
- How do I get a copy of my tenancy agreement?
- Do I get to stay in the property as I'm an occupant and not on the tenancy?
- How do I report the death of a tenant?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- I'd like to change my tenancy from joint to sole as the other party has moved out. What should I do?
- How much is bedroom tax and how is this calculated?
- How do I complain about a neighbour's pet?
- How can I prepare my home for the winter months?
- I'm locked out of my property. What should I do?
- How do I prevent pests?
- How much will my parking permit cost?
- Do you offer home contents insurance?
- How do I report a broken fence?
- Litter and rubbish – is it antisocial behaviour?
- A noise nuisance – is it antisocial behaviour?
- Does my tenancy change if one member of a joint tenancy dies?
- Garden nuisance – is it antisocial behaviour?
- There has been a succession already for this property. Can I still live here as a succession?
- What are minor and major adaptations?
- I have a problem with my windows. What should I do?
- I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- What happens to the housing benefit when the claimant dies?
- I have no heating. What should I do?
- How long will it take to receive my decorating vouchers?
Most popular Trafford and North West homeowner articles
- How do I request a replacement bin?
- How do I end the tenancy on behalf of someone who has passed away?
- How do I request CCTV footage?
- I’ve never made a payment directly to you before. Will I be able to do so now that my tenancy/account has ended?
- What happens with the rent account of someone who has passed away?
- How should I leave the property of someone who has passed away?
- Do you accept AMEX cards?
- Can I install CCTV in my home?
- How do food banks work?
- Where can I find food banks in Trafford?
- How do I report a ground maintenance issue?
- My heating and hot water are switched off, why am I still being charged?
- How do report a parking issue on a road or pavement?
- What happens if there are arrears on the account of someone who has passed away?
- How do I report a caretaking service issue?
- What is a Heat Interface Unit (HIU)?
- How do I end the benefit claims of someone who has passed away?
- What should I do if I’m struggling to afford food?
- What are pet owner responsibilities?
- How do I report an issue with a tree in my garden?
- Garden nuisance – is it antisocial behaviour?
- How do I report fly-tipping?
- What is carbon monoxide poisoning?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- Will I be charged for any additional fire safety measures required for my building?
- I have a fire protection charge as part of my service charge – will this be used to cover remediation costs?
- How do I report a broken fence?
- A noise nuisance – is it antisocial behaviour?
- I have received a Section 20 Notice that mentions ‘cladding’, does this mean that I will be charged for cladding removal and replacement?
- Where else can I get support for antisocial behaviour?
Most popular Homeowner articles
- How many years do I have left on my lease?
- How do I pay for my heat consumption?
- How do I top-up my in-house display (Guru Hub)?
- A noise nuisance – is it antisocial behaviour?
- How do I apply for a parking bay?
- I have no heating / hot water
- The Noise App – useful information
- How do I prevent pests?
- How much will my parking permit cost?
- I have no heating. What should I do?
- I have no hot water. What should I do?
- If I'm a leaseholder or shared owner, who is my buildings insurance with and can I have a copy?
- I have no power to my sockets. What should I do?
- Will L&Q buy back my home?
- What is covered under L&Q's buildings insurance policy?
- I've lost my fob. How do I request a new one?
- Can I reverse staircase (sell a share back to L&Q)?
- Can I change my heat supplier?
- I have credit on my L&Q account. Can I have this refunded to me?
- What happens at the end of the defects liability period?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- Can I make a claim under L&Q’s buildings insurance policy?
- Will I get a dedicated parking bay?
- What are L&Q's bank details?
- What is a Heat Interface Unit (HIU)?
- How do I request a communal front door fob?
- How do I sign up?
- My heating and hot water are switched off, why am I still being charged?
- How do I carry out an appliance test?
- Is there parking control where I live?
Most popular Non-resident articles
- How do I become a supplier to L&Q?
- A noise nuisance – is it antisocial behaviour?
- Where can I find L&Q’s tendering opportunities?
- How do I rent a garage?
- I have a fire protection charge as part of my service charge – will this be used to cover remediation costs?
- I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- Litter and rubbish – is it antisocial behaviour?
- Where else can I get support for antisocial behaviour?
- What is the difference between a Building Safety Programme inspection and an EWS1 form?
- Why has our inspection not been done sooner?
- How will I know my home is safe if my building doesn't need an EWS1 form?
- The Noise App – useful information
- I’ve never made a payment directly to you before. Will I be able to do so now that my tenancy/account has ended?
- Dangerous dogs and other animals – useful information
- How much will renting a garage cost?
- Can residents commission inspections outside of the L&Q Building Safety Programme?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- Will you be starting remedial works before the inspections programme completes?
- Will building safety issues affect my ability to buy my home using the Right to Buy / Right to Acquire scheme?
- Why can't you give us a date for any remedial works to be done now?
- Do you accept AMEX cards?
- Will I be able to stay in my home while my building is inspected?
- Why are you replacing waking watch with a fire detection and alarm system?
- Will I be charged for any additional fire safety measures required for my building?
- How will you keep me safe if the inspection of my building requires works to be done but they can’t be done straightaway?
- What is L&Q doing to try and influence mortgage lenders to lend on buildings affected by safety issues?
- Who will carry out the Building Safety Programme inspection?
- What safety reassurances did you receive from the developer when my home was built?
- How do I top-up my in-house display (Guru Hub)?