Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Most popular Trafford and North West tenant articles
- What is a change of tenancy?
- What is L&Q's damp and mould policy?
- Am I allowed to own a pet?
- How do I sign up?
- I have no heating / hot water
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- How do I get a copy of my tenancy agreement?
- Do you accept AMEX cards?
- A noise nuisance – is it antisocial behaviour?
- How do I end the tenancy on behalf of someone who has passed away?
- I’ve never made a payment directly to you before. Will I be able to do so now that my tenancy/account has ended?
- I've seen a new development and would be interested in buying a new build property. What should I do?
- What pets can I keep?
- How do I apply for a parking bay?
- How much is my weekly rent?
- Where else can I get support for antisocial behaviour?
- Litter and rubbish – is it antisocial behaviour?
- How do I pay for my heat consumption?
- How do I report a ground maintenance issue?
- Garden nuisance – is it antisocial behaviour?
- How can I save on my energy bills?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- What if I'm struggling to pay for my heating and hot water?
- How do I report a caretaking service issue?
- What is the dog registration form?
- How do I report an issue with a tree in a communal area?
- How do I apply for a disabled parking bay?
- How much will renting a garage cost?
- Do you offer home contents insurance?
- How do I send L&Q a regulatory notice or legal document online?
Most popular Tenant articles
- I'd like to add an occupant. What should I do?
- Do you offer home contents insurance?
- Can I change my tenancy from sole to joint?
- Do I get to stay in the property as I'm an occupant and not on the tenancy?
- The Noise App – useful information
- How do I report the death of a tenant?
- Am I allowed to own a pet?
- How do I get a copy of my tenancy agreement?
- How do I complain about a neighbour's pet?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- Do you still offer Voluntary Right to Buy to tenants who don't qualify for the Right to Buy or Right to Acquire?
- Litter and rubbish – is it antisocial behaviour?
- I'm locked out of my property. What should I do?
- I have no heating. What should I do?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
- How much is bedroom tax and how is this calculated?
- I'd like to change my tenancy from joint to sole as the other party has moved out. What should I do?
- Do you accept AMEX cards?
- Does my tenancy change if one member of a joint tenancy dies?
- There has been a succession already for this property. Can I still live here as a succession?
- What happens to the housing benefit when the claimant dies?
- What are minor and major adaptations?
- Why can't you give us a date for any remedial works to be done now?
- Where else can I get support for antisocial behaviour?
- What is the difference between a Building Safety Programme inspection and an EWS1 form?
- How much will my parking permit cost?
- I have no heating / hot water
- How much is my weekly rent?
- Garden nuisance – is it antisocial behaviour?
Most popular Trafford and North West homeowner articles
- How do I request CCTV footage?
- How do I end the tenancy on behalf of someone who has passed away?
- How do I request a replacement bin?
- What happens with the rent account of someone who has passed away?
- How should I leave the property of someone who has passed away?
- I’ve never made a payment directly to you before. Will I be able to do so now that my tenancy/account has ended?
- Do you accept AMEX cards?
- How do I report a ground maintenance issue?
- How do report a parking issue on a road or pavement?
- Can I install CCTV in my home?
- I have received a Section 20 Notice that mentions ‘cladding’, does this mean that I will be charged for cladding removal and replacement?
- How do food banks work?
- What are pet owner responsibilities?
- What happens if there are arrears on the account of someone who has passed away?
- Garden nuisance – is it antisocial behaviour?
- How do I end the benefit claims of someone who has passed away?
- What is a Heat Interface Unit (HIU)?
- My heating and hot water are switched off, why am I still being charged?
- Where can I find food banks in Trafford?
- How do I report an issue with a tree in a communal area?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- How do I request an assisted bin collection?
- Do I need to give meter readings?
- A noise nuisance – is it antisocial behaviour?
- What you can expect when you go to the food bank
- What pets can I keep?
- Why haven't the windows on my block been cleaned?
- How do I report the misuse of a communal bin?
- What should I do if I’m struggling to afford food?
- Where can I find bereavement support services?
Most popular Homeowner articles
- How many years do I have left on my lease?
- How do I pay for my heat consumption?
- How do I top-up my in-house display (Guru Hub)?
- How do I apply for a parking bay?
- I have no heating / hot water
- A noise nuisance – is it antisocial behaviour?
- If I'm a leaseholder or shared owner, who is my buildings insurance with and can I have a copy?
- What is covered under L&Q's buildings insurance policy?
- How much will my parking permit cost?
- I have no heating. What should I do?
- Will L&Q buy back my home?
- The Noise App – useful information
- Can I reverse staircase (sell a share back to L&Q)?
- I have no hot water. What should I do?
- Can I change my heat supplier?
- What happens at the end of the defects liability period?
- Can I make a claim under L&Q’s buildings insurance policy?
- My heating and hot water are switched off, why am I still being charged?
- I have credit on my L&Q account. Can I have this refunded to me?
- Will I get a dedicated parking bay?
- Contents vs. Buildings - how do I know what's what?
- What are L&Q's bank details?
- Is there parking control where I live?
- What is a Heat Interface Unit (HIU)?
- Can I have Sky Q in my property?
- How do I sign up?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- What is the difference between a Building Safety Programme inspection and an EWS1 form?
- How long is the new builds defects liability period?
- Why are you replacing waking watch with a fire detection and alarm system?
Most popular Non-resident articles
- How do I become a supplier to L&Q?
- I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
- A home with too many animals – is it antisocial behaviour?
- A noise nuisance – is it antisocial behaviour?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- Where can I find L&Q’s tendering opportunities?
- Dangerous dogs and other animals – useful information
- I have a fire protection charge as part of my service charge – will this be used to cover remediation costs?
- Why has our inspection not been done sooner?
- Where else can I get support for antisocial behaviour?
- If my building has a sinking fund can this be used to cover costs if they are not recoverable by other means?
- Litter and rubbish – is it antisocial behaviour?
- How do I rent a garage?
- Why can't you give us a date for any remedial works to be done now?
- The Noise App – useful information
- Will you be starting remedial works before the inspections programme completes?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- What is L&Q doing to try and influence mortgage lenders to lend on buildings affected by safety issues?
- Will I be able to stay in my home while my building is inspected?
- How will I know my home is safe if my building doesn't need an EWS1 form?
- Will building safety issues affect my ability to buy my home using the Right to Buy / Right to Acquire scheme?
- Can residents commission inspections outside of the L&Q Building Safety Programme?
- What is the difference between a Building Safety Programme inspection and an EWS1 form?
- How will you keep me safe if the inspection of my building requires works to be done but they can’t be done straightaway?
- Will I be charged for any additional fire safety measures required for my building?
- Who will carry out the Building Safety Programme inspection?
- I’ve never made a payment directly to you before. Will I be able to do so now that my tenancy/account has ended?
- What safety reassurances did you receive from the developer when my home was built?
- Why are you replacing waking watch with a fire detection and alarm system?
- Do you accept AMEX cards?