Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Most popular Trafford and North West tenant articles
- What is a change of tenancy?
- Am I allowed to own a pet?
- What is L&Q's damp and mould policy?
- How do I apply for a parking bay?
- How do I get a copy of my tenancy agreement?
- What happens with the rent account of someone who has passed away?
- How do I end the tenancy on behalf of someone who has passed away?
- What pets can I keep?
- How do I report a ground maintenance issue?
- How do I report an issue with a tree in a communal area?
- How do I send L&Q a regulatory notice or legal document online?
- I have no heating / hot water
- I've seen a new development and would be interested in buying a new build property. What should I do?
- How much will renting a garage cost?
- Can I keep more than one dog or cat?
- Can I install CCTV in my home?
- How do I apply for a disabled parking bay?
- How do I pay for my heat consumption?
- What shall I do if I own an XL Bully dog now that they have been banned?
- What happens if there are arrears on the account of someone who has passed away?
- Do you offer home contents insurance?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- Can I change my heat supplier?
- How do I know if I'm viewing the correct information on L&Q's website?
- How do I report an issue with the CCTV?
- Why does L&Q's website ask me where my L&Q home is based?
- How should I leave the property of someone who has passed away?
- What if I'm struggling to pay for my heating and hot water?
- Where can I find bereavement support services?
- How do I end the benefit claims of someone who has passed away?
Most popular Tenant articles
- I'd like to add an occupant. What should I do?
- How do I apply for a parking bay?
- Can I change my tenancy from sole to joint?
- Am I allowed to own a pet?
- Rent or account balance by text message
- How do I report the death of a tenant?
- Do you offer home contents insurance?
- How do I get a copy of my tenancy agreement?
- How do I rent a garage?
- Do I get to stay in the property as I'm an occupant and not on the tenancy?
- I'm locked out of my property. What should I do?
- What are minor and major adaptations?
- Do my Building Safety Programme inspections require renewal?
- I'd like to change my tenancy from joint to sole as the other party has moved out. What should I do?
- What is the difference between a Building Safety Programme inspection and an EWS1 form?
- There has been a succession already for this property. Can I still live here as a succession?
- Why can't you give us a date for any remedial works to be done now?
- I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
- Will I be able to stay in my home while my building is inspected?
- Can I install a CCTV doorbell on my property?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- Can residents commission inspections outside of the L&Q Building Safety Programme?
- What is included in the grounds maintenance service, and when should this be carried out?
- Will building safety issues affect my ability to buy my home using the Right to Buy / Right to Acquire scheme?
- How much will my parking permit cost?
- What is L&Q doing to try and influence mortgage lenders to lend on buildings affected by safety issues?
- Have I got a guaranteed right to the tenancy?
- Water - useful information
- I have a problem with my floor or floor covering. What should I do?
- What happens to the housing benefit when the claimant dies?
Most popular Trafford and North West homeowner articles
- How should I leave the property of someone who has passed away?
- How do I request CCTV footage?
- How do I request a replacement bin?
- How do I end the tenancy on behalf of someone who has passed away?
- How do I report a ground maintenance issue?
- What are pet owner responsibilities?
- How do report a parking issue on a road or pavement?
- Can I install CCTV in my home?
- Can I keep more than one dog or cat?
- How do I end the benefit claims of someone who has passed away?
- Can I store items other than a car in my garage?
- What happens if there are arrears on the account of someone who has passed away?
- Who enforces the anti-money laundering regulations?
- How do I report the misuse of a communal bin?
- What happens with the rent account of someone who has passed away?
- I have received a Section 20 Notice that mentions ‘cladding’, does this mean that I will be charged for cladding removal and replacement?
- How do I give up my garage?
- What shall I do if I own an XL Bully dog now that they have been banned?
- How do I top-up my in-house display (Secure)?
- Do I need to give meter readings?
- How is building height measured?
- What pets can I keep?
- If my pet dies do I need permission to get another?
- How do I request an assisted bin collection?
- What is a Heat Interface Unit (HIU)?
- Where do I drop the keys off on behalf of someone who has passed away?
- How do I report a caretaking service issue?
- How do I rent a garage?
- I've seen a new development and would be interested in buying a new build property. What should I do?
- Why haven't the windows on my block been cleaned?
Most popular Homeowner articles
- How do I top-up my in-house display (Guru Hub)?
- What is covered under L&Q's buildings insurance policy?
- How do I pay for my heat consumption?
- If I'm a leaseholder or shared owner, who is my buildings insurance with and can I have a copy?
- How do I apply for a parking bay?
- Can I make a claim under L&Q’s buildings insurance policy?
- Will L&Q buy back my home?
- How much will my parking permit cost?
- I have no heating / hot water
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
- Rent or account balance by text message
- Can we manage some of the communal services ourselves?
- I have no hot water. What should I do?
- Contents vs. Buildings - how do I know what's what?
- Can I run a business from home?
- What happens at the end of the defects liability period?
- What is a Heat Interface Unit (HIU)?
- Is there parking control where I live?
- My heating and hot water are switched off, why am I still being charged?
- Can I change my heat supplier?
- Why are you replacing waking watch with a fire detection and alarm system?
- How will you keep me safe if the inspection of my building requires works to be done but they can’t be done straightaway?
- Water - useful information
- Will I be able to stay in my home while my building is inspected?
- What is the difference between a Building Safety Programme inspection and an EWS1 form?
- Will I be charged for any additional fire safety measures required for my building?
- If my building has a sinking fund can this be used to cover costs if they are not recoverable by other means?
- Will I get a dedicated parking bay?
- Why has our inspection not been done sooner?
Most popular Non-resident articles
- How do I become a supplier to L&Q?
- Where can I find L&Q’s tendering opportunities?
- Why has our inspection not been done sooner?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- Why can't you give us a date for any remedial works to be done now?
- What is the difference between a Building Safety Programme inspection and an EWS1 form?
- Why are you replacing waking watch with a fire detection and alarm system?
- Do my Building Safety Programme inspections require renewal?
- What is L&Q doing to try and influence mortgage lenders to lend on buildings affected by safety issues?
- Will you be starting remedial works before the inspections programme completes?
- I have a fire protection charge as part of my service charge – will this be used to cover remediation costs?
- Who will carry out the Building Safety Programme inspection?
- If my building has a sinking fund can this be used to cover costs if they are not recoverable by other means?
- Can residents commission inspections outside of the L&Q Building Safety Programme?
- I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
- How will L&Q keep in touch with me about building safety issues?
- What safety reassurances did you receive from the developer when my home was built?
- Will building safety issues affect my ability to buy my home using the Right to Buy / Right to Acquire scheme?
- How will I know my home is safe if my building doesn't need an EWS1 form?
- Will I be charged for any additional fire safety measures required for my building?
- Will I be able to stay in my home while my building is inspected?
- How will you keep me safe if the inspection of my building requires works to be done but they can’t be done straightaway?
- I have an enquiry about your procurement process. Where can I find out more information?
- How much will renting a garage cost?
- How do I report an issue with a tree in a communal area?
- Can I keep more than one dog or cat?
- Where can I find out more about the rules and regulations relating to the procurement of goods, services and works?
- How do I pay the rent on my garage?
- I've seen a new development and would be interested in buying a new build property. What should I do?
- What pets can I keep?