Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Most popular Trafford and North West tenant articles
- What is a change of tenancy?
- What is L&Q's damp and mould policy?
- Am I allowed to own a pet?
- I have no heating / hot water
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- Do you accept AMEX cards?
- A noise nuisance – is it antisocial behaviour?
- How do I get a copy of my tenancy agreement?
- I've seen a new development and would be interested in buying a new build property. What should I do?
- How do I end the tenancy on behalf of someone who has passed away?
- What pets can I keep?
- How do I pay for my heat consumption?
- Where else can I get support for antisocial behaviour?
- Litter and rubbish – is it antisocial behaviour?
- How do I apply for a parking bay?
- How do I report a ground maintenance issue?
- How do I complain about a neighbour's pet?
- What if I'm struggling to pay for my heating and hot water?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- Do you offer home contents insurance?
- Garden nuisance – is it antisocial behaviour?
- How do I apply for a disabled parking bay?
- How do I report a caretaking service issue?
- How do I report an issue with a tree in a communal area?
- Can I change my heat supplier?
- How much will renting a garage cost?
- How do I send L&Q a regulatory notice or legal document online?
- How do I know if I'm viewing the correct information on L&Q's website?
- What is the dog registration form?
- Why does L&Q's website ask me where my L&Q home is based?
Most popular Tenant articles
- I'd like to add an occupant. What should I do?
- Can I change my tenancy from sole to joint?
- Do you offer home contents insurance?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- Do I get to stay in the property as I'm an occupant and not on the tenancy?
- How do I get a copy of my tenancy agreement?
- Am I allowed to own a pet?
- A noise nuisance – is it antisocial behaviour?
- The Noise App – useful information
- How do I report the death of a tenant?
- I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
- Litter and rubbish – is it antisocial behaviour?
- What are minor and major adaptations?
- I have no heating. What should I do?
- I'd like to change my tenancy from joint to sole as the other party has moved out. What should I do?
- I'm locked out of my property. What should I do?
- Garden nuisance – is it antisocial behaviour?
- Do you accept AMEX cards?
- How much is bedroom tax and how is this calculated?
- Does my tenancy change if one member of a joint tenancy dies?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- Where else can I get support for antisocial behaviour?
- There has been a succession already for this property. Can I still live here as a succession?
- What happens to the housing benefit when the claimant dies?
- How much will my parking permit cost?
- I have no heating / hot water
- How do I request a level access wet room?
- I have no hot water. What should I do?
- Why can't you give us a date for any remedial works to be done now?
- Can I have the internet in my property?
Most popular Trafford and North West homeowner articles
- How do I request a replacement bin?
- How do I request CCTV footage?
- How do I end the tenancy on behalf of someone who has passed away?
- How should I leave the property of someone who has passed away?
- What happens with the rent account of someone who has passed away?
- Do you accept AMEX cards?
- How do I report a ground maintenance issue?
- What are pet owner responsibilities?
- How do report a parking issue on a road or pavement?
- I have received a Section 20 Notice that mentions ‘cladding’, does this mean that I will be charged for cladding removal and replacement?
- Garden nuisance – is it antisocial behaviour?
- Can I install CCTV in my home?
- How do I report an issue with a tree in a communal area?
- What happens if there are arrears on the account of someone who has passed away?
- Do I need to give meter readings?
- How do I end the benefit claims of someone who has passed away?
- A noise nuisance – is it antisocial behaviour?
- How do I report the misuse of a communal bin?
- What is a Heat Interface Unit (HIU)?
- What pets can I keep?
- Why haven't the windows on my block been cleaned?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- Will I be able to stay in my home while my building is inspected?
- Can I keep more than one dog or cat?
- How do I request an assisted bin collection?
- My heating and hot water are switched off, why am I still being charged?
- Will you be starting remedial works before the inspections programme completes?
- How do I top-up my in-house display (Secure)?
- How will you keep me safe if the inspection of my building requires works to be done but they can’t be done straightaway?
- Why does L&Q's website ask me where my L&Q home is based?
Most popular Homeowner articles
- How do I pay for my heat consumption?
- How do I top-up my in-house display (Guru Hub)?
- How do I apply for a parking bay?
- A noise nuisance – is it antisocial behaviour?
- I have no heating / hot water
- What is covered under L&Q's buildings insurance policy?
- If I'm a leaseholder or shared owner, who is my buildings insurance with and can I have a copy?
- The Noise App – useful information
- How much will my parking permit cost?
- Will L&Q buy back my home?
- I have no hot water. What should I do?
- I have no heating. What should I do?
- Can I change my heat supplier?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- What happens at the end of the defects liability period?
- What are L&Q's bank details?
- I have credit on my L&Q account. Can I have this refunded to me?
- My heating and hot water are switched off, why am I still being charged?
- Can I make a claim under L&Q’s buildings insurance policy?
- What is a Heat Interface Unit (HIU)?
- Will I get a dedicated parking bay?
- Contents vs. Buildings - how do I know what's what?
- Is there parking control where I live?
- Can I have Sky Q in my property?
- Rent balance by text message
- Do I need to give meter readings?
- Will building safety issues affect my ability to buy my home using the Right to Buy / Right to Acquire scheme?
- I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
- Why are you replacing waking watch with a fire detection and alarm system?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
Most popular Non-resident articles
- How do I become a supplier to L&Q?
- Where can I find L&Q’s tendering opportunities?
- A home with too many animals – is it antisocial behaviour?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
- Do my Building Safety Programme inspections require renewal?
- Why has our inspection not been done sooner?
- Why can't you give us a date for any remedial works to be done now?
- Where else can I get support for antisocial behaviour?
- Dangerous dogs and other animals – useful information
- I have a fire protection charge as part of my service charge – will this be used to cover remediation costs?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- The Noise App – useful information
- Can residents commission inspections outside of the L&Q Building Safety Programme?
- What is the difference between a Building Safety Programme inspection and an EWS1 form?
- Will you be starting remedial works before the inspections programme completes?
- How will I know my home is safe if my building doesn't need an EWS1 form?
- How do I rent a garage?
- Will I be able to stay in my home while my building is inspected?
- How will you keep me safe if the inspection of my building requires works to be done but they can’t be done straightaway?
- Who will carry out the Building Safety Programme inspection?
- What safety reassurances did you receive from the developer when my home was built?
- Will building safety issues affect my ability to buy my home using the Right to Buy / Right to Acquire scheme?
- Do you accept AMEX cards?
- How will L&Q keep in touch with me about building safety issues?
- Will I be charged for any additional fire safety measures required for my building?
- Why are you replacing waking watch with a fire detection and alarm system?
- A noise nuisance – is it antisocial behaviour?
- Litter and rubbish – is it antisocial behaviour?
- I have an enquiry about your procurement process. Where can I find out more information?