Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Most popular Trafford and North West tenant articles
- What is a change of tenancy?
- Am I allowed to own a pet?
- What is L&Q's damp and mould policy?
- How do I apply for a parking bay?
- How do I get a copy of my tenancy agreement?
- What happens with the rent account of someone who has passed away?
- How do I end the tenancy on behalf of someone who has passed away?
- How do I report an issue with a tree in a communal area?
- How do I report a ground maintenance issue?
- What pets can I keep?
- I've seen a new development and would be interested in buying a new build property. What should I do?
- I have no heating / hot water
- How do I send L&Q a regulatory notice or legal document online?
- How much will renting a garage cost?
- Can I keep more than one dog or cat?
- How do I apply for a disabled parking bay?
- Can I install CCTV in my home?
- How do I pay for my heat consumption?
- Do you offer home contents insurance?
- How do I rent a garage?
- What shall I do if I own an XL Bully dog now that they have been banned?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- How do I report an issue with the CCTV?
- How do I pay the rent on my garage?
- How do I report a caretaking service issue?
- What if I'm struggling to pay for my heating and hot water?
- What happens if there are arrears on the account of someone who has passed away?
- Can I change my heat supplier?
- How do I end the benefit claims of someone who has passed away?
- How do I know if I'm viewing the correct information on L&Q's website?
Most popular Tenant articles
- I'd like to add an occupant. What should I do?
- How do I apply for a parking bay?
- Can I change my tenancy from sole to joint?
- Am I allowed to own a pet?
- Rent or account balance by text message
- Do you offer home contents insurance?
- How do I report the death of a tenant?
- Do I get to stay in the property as I'm an occupant and not on the tenancy?
- How do I get a copy of my tenancy agreement?
- I'm locked out of my property. What should I do?
- How do I rent a garage?
- What are minor and major adaptations?
- What is the difference between a Building Safety Programme inspection and an EWS1 form?
- Do my Building Safety Programme inspections require renewal?
- I'd like to change my tenancy from joint to sole as the other party has moved out. What should I do?
- There has been a succession already for this property. Can I still live here as a succession?
- Why can't you give us a date for any remedial works to be done now?
- I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
- Can I install a CCTV doorbell on my property?
- What happens to the housing benefit when the claimant dies?
- Can residents commission inspections outside of the L&Q Building Safety Programme?
- How much will my parking permit cost?
- Will I be able to stay in my home while my building is inspected?
- Will building safety issues affect my ability to buy my home using the Right to Buy / Right to Acquire scheme?
- I have a problem with my floor or floor covering. What should I do?
- What is included in the grounds maintenance service, and when should this be carried out?
- Have I got a guaranteed right to the tenancy?
- I'm a Keyworker or Hospital site resident. How do I find out about parking?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- What is L&Q doing to try and influence mortgage lenders to lend on buildings affected by safety issues?
Most popular Trafford and North West homeowner articles
- How do I request a replacement bin?
- How do I request CCTV footage?
- How should I leave the property of someone who has passed away?
- How do I end the tenancy on behalf of someone who has passed away?
- What are pet owner responsibilities?
- How do I report a ground maintenance issue?
- How do report a parking issue on a road or pavement?
- Can I keep more than one dog or cat?
- How do I end the benefit claims of someone who has passed away?
- How do I top-up my in-house display (Secure)?
- Who enforces the anti-money laundering regulations?
- I have received a Section 20 Notice that mentions ‘cladding’, does this mean that I will be charged for cladding removal and replacement?
- How do I report the misuse of a communal bin?
- Can I store items other than a car in my garage?
- What pets can I keep?
- What happens with the rent account of someone who has passed away?
- What happens if there are arrears on the account of someone who has passed away?
- Why haven't the windows on my block been cleaned?
- Can I install CCTV in my home?
- What shall I do if I own an XL Bully dog now that they have been banned?
- Do I need to give meter readings?
- How do I give up my garage?
- If my pet dies do I need permission to get another?
- How do I request an assisted bin collection?
- I've seen a new development and would be interested in buying a new build property. What should I do?
- What is the dog registration form?
- How is building height measured?
- Who can I contact if I suspect a case of money laundering?
- How do I know if I'm viewing the correct information on L&Q's website?
- My heating and hot water are switched off, why am I still being charged?
Most popular Homeowner articles
- How do I top-up my in-house display (Guru Hub)?
- What is covered under L&Q's buildings insurance policy?
- How do I pay for my heat consumption?
- How do I apply for a parking bay?
- If I'm a leaseholder or shared owner, who is my buildings insurance with and can I have a copy?
- I have no heating / hot water
- How much will my parking permit cost?
- Can I make a claim under L&Q’s buildings insurance policy?
- Will L&Q buy back my home?
- Rent or account balance by text message
- Can we manage some of the communal services ourselves?
- I have no hot water. What should I do?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
- What is a Heat Interface Unit (HIU)?
- Contents vs. Buildings - how do I know what's what?
- My heating and hot water are switched off, why am I still being charged?
- Can I change my heat supplier?
- Can I run a business from home?
- What happens at the end of the defects liability period?
- Will I get a dedicated parking bay?
- Is there parking control where I live?
- What is the difference between a Building Safety Programme inspection and an EWS1 form?
- Why are you replacing waking watch with a fire detection and alarm system?
- Will I be charged for any additional fire safety measures required for my building?
- How will I know my home is safe if my building doesn't need an EWS1 form?
- Can I rent my parking space to a third party?
- Will building safety issues affect my ability to buy my home using the Right to Buy / Right to Acquire scheme?
- Water - useful information
- Will I be able to stay in my home while my building is inspected?
Most popular Non-resident articles
- How do I become a supplier to L&Q?
- Where can I find L&Q’s tendering opportunities?
- Do my Building Safety Programme inspections require renewal?
- Why has our inspection not been done sooner?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- Why can't you give us a date for any remedial works to be done now?
- What is the difference between a Building Safety Programme inspection and an EWS1 form?
- Why are you replacing waking watch with a fire detection and alarm system?
- What is L&Q doing to try and influence mortgage lenders to lend on buildings affected by safety issues?
- I have a fire protection charge as part of my service charge – will this be used to cover remediation costs?
- Will you be starting remedial works before the inspections programme completes?
- I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
- If my building has a sinking fund can this be used to cover costs if they are not recoverable by other means?
- Can residents commission inspections outside of the L&Q Building Safety Programme?
- Who will carry out the Building Safety Programme inspection?
- How will L&Q keep in touch with me about building safety issues?
- How will I know my home is safe if my building doesn't need an EWS1 form?
- I have an enquiry about your procurement process. Where can I find out more information?
- Will I be charged for any additional fire safety measures required for my building?
- Will I be able to stay in my home while my building is inspected?
- What safety reassurances did you receive from the developer when my home was built?
- How will you keep me safe if the inspection of my building requires works to be done but they can’t be done straightaway?
- Will building safety issues affect my ability to buy my home using the Right to Buy / Right to Acquire scheme?
- How do I report an issue with a tree in a communal area?
- Can I keep more than one dog or cat?
- I've seen a new development and would be interested in buying a new build property. What should I do?
- What pets can I keep?
- How do I pay the rent on my garage?
- How much will renting a garage cost?
- What does L&Q expect of their suppliers?