Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Most popular Trafford and North West tenant articles
- What is a change of tenancy?
- How do I get an L&Q home?
- Am I allowed to own a pet?
- How can I get an update on a repair order?
- Are you struggling to pay your rent or services charges?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- Is L&Q the same as the council?
- How do I prevent pests?
- How do I sign up?
- How do I buy an L&Q shared ownership property?
- What is L&Q's damp and mould policy?
- A noise nuisance – is it antisocial behaviour?
- How do I end the tenancy on behalf of someone who has passed away?
- How do I report a ground maintenance issue?
- How do I get a copy of my tenancy agreement?
- I have no heating / hot water
- I've forgotten my password, what should I do?
- I'm struggling to pay my rent, can you help?
- How do I apply for a parking bay?
- How do I report a broken fence?
- Litter and rubbish – is it antisocial behaviour?
- How much is my weekly rent?
- What can I do if I'm the victim/witness of antisocial behaviour?
- What is my account balance?
- Garden nuisance – is it antisocial behaviour?
- What pets can I keep?
- How do I sign into my online account?
- What should I do if I need support with my own mental health?
- How do I pay for my heat consumption?
- How do I complain about a neighbour's pet?
Most popular Tenant articles
- I'd like to add an occupant. What should I do?
- The Noise App – useful information
- Can I have more bedrooms than I need when moving by mutual exchange?
- I've signed a mutual exchange but no longer want to move. Can I cancel the exchange and stay in my home?
- How can I move to another L&Q property?
- Can I change my tenancy from sole to joint?
- Am I allowed to own a pet?
- How can I prepare my home for the winter months?
- How do I register or search for mutual exchange?
- How does the bidding processes work?
- Do you still offer Voluntary Right to Buy to tenants who don't qualify for the Right to Buy or Right to Acquire?
- Do I get to stay in the property as I'm an occupant and not on the tenancy?
- How much is bedroom tax and how is this calculated?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- How do I get a copy of my tenancy agreement?
- I'm pregnant, is my unborn child taken into consideration when checking bedroom eligibility?
- Litter and rubbish – is it antisocial behaviour?
- Can I move to a property with fewer bedrooms than I need when moving by mutual exchange?
- How do I report the death of a tenant?
- I'd like to change my tenancy from joint to sole as the other party has moved out. What should I do?
- I'm locked out of my property. What should I do?
- There has been a succession already for this property. Can I still live here as a succession?
- A noise nuisance – is it antisocial behaviour?
- Am I eligible for mutual exchange?
- I have a problem with my windows. What should I do?
- What can I do if I'm the victim/witness of antisocial behaviour?
- How long does a mutual exchange take?
- How can I pay my rent or service charges?
- Garden nuisance – is it antisocial behaviour?
- Can I run a business from home?
Most popular Trafford and North West homeowner articles
- How do I make a payment or pay my rent online?
- Is L&Q the same as the council?
- How do I request a replacement bin?
- How do I report an abandoned vehicle?
- My heating and hot water are switched off, why am I still being charged?
- How do I end the tenancy on behalf of someone who has passed away?
- How do I request CCTV footage?
- How do I get an L&Q home?
- What happens with the rent account of someone who has passed away?
- How do food banks work?
- How do I report an abandoned property?
- How should I leave the property of someone who has passed away?
- Can I install CCTV in my home?
- What is a Heat Interface Unit (HIU)?
- How do I report a ground maintenance issue?
- Garden nuisance – is it antisocial behaviour?
- I have arrears on my account, can I set up a payment arrangement?
- How do I setup a Direct Debit online?
- How do I report a broken fence?
- How do report a parking issue on a road or pavement?
- How do I report an issue with a tree in my garden?
- I don't have a tenancy reference number, how do I sign up?
- How do I report fly-tipping?
- Can I keep more than one dog or cat?
- How is building height measured?
- Where can I find food banks in Trafford?
- What happens if there are arrears on the account of someone who has passed away?
- What are pet owner responsibilities?
- Can I change my heat supplier?
- How do I report a caretaking service issue?
Most popular Homeowner articles
- How many years do I have left on my lease?
- How do I pay for my heat consumption?
- How do I top-up my in-house display (Guru Hub)?
- How do I apply for a parking bay?
- A noise nuisance – is it antisocial behaviour?
- How do I prevent pests?
- I have no heating / hot water
- What happens to my service charges when I sell my home?
- How much will my parking permit cost?
- Will L&Q buy back my home?
- What is covered under L&Q's buildings insurance policy?
- Can I reverse staircase (sell a share back to L&Q)?
- I have no hot water. What should I do?
- If I'm a leaseholder or shared owner, who is my buildings insurance with and can I have a copy?
- I've lost my fob. How do I request a new one?
- I have no power to my sockets. What should I do?
- I've sold my property, how does the lease get updated for the new owner?
- Why does my service charge include a cost for refuse collection when I already pay for this through my Council Tax?
- What happens at the end of the defects liability period?
- I have credit on my L&Q account. Can I have this refunded to me?
- Can I make a claim under L&Q’s buildings insurance policy?
- Can I buy the freehold to my property?
- I have no heating. What should I do?
- Can I change my heat supplier?
- What are L&Q's bank details?
- Will I get a dedicated parking bay?
- I've lost my communal front door key. How do I request a new one?
- Can I have Sky Q in my property?
- Can I run a business from home?
- How do I make a payment or pay my rent online?
Most popular Non-resident articles
- A noise nuisance – is it antisocial behaviour?
- How do I become a supplier to L&Q?
- How do I rent a garage?
- Where can I find my tenancy reference?
- I have a fire protection charge as part of my service charge – will this be used to cover remediation costs?
- A home with too many animals – is it antisocial behaviour?
- How do I top-up my in-house display (Guru Hub)?
- Where can I find L&Q’s tendering opportunities?
- The Noise App – useful information
- Litter and rubbish – is it antisocial behaviour?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- How do I get an L&Q home?
- If my building has a sinking fund can this be used to cover costs if they are not recoverable by other means?
- Do my Building Safety Programme inspections require renewal?
- Why has our inspection not been done sooner?
- What can I do if I'm the victim/witness of antisocial behaviour?
- Where else can I get support for antisocial behaviour?
- What is the difference between a Building Safety Programme inspection and an EWS1 form?
- Can residents commission inspections outside of the L&Q Building Safety Programme?
- How will I know my home is safe if my building doesn't need an EWS1 form?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- Will building safety issues affect my ability to buy my home using the Right to Buy / Right to Acquire scheme?
- How will you keep me safe if the inspection of my building requires works to be done but they can’t be done straightaway?
- Will I be able to stay in my home while my building is inspected?
- Will you be starting remedial works before the inspections programme completes?
- What is L&Q doing to try and influence mortgage lenders to lend on buildings affected by safety issues?
- Dangerous dogs and other animals – useful information
- Who will carry out the Building Safety Programme inspection?
- Why are you replacing waking watch with a fire detection and alarm system?
- Will I be charged for any additional fire safety measures required for my building?