How do I report an issue with a tree in my garden?
If you're experiencing a problem with a tree in your garden, please be aware that we only carry out major tree maintenance. You are responsible for general tree maintenance.
We only maintain trees that are:
• likely to cause structural damage to the foundations of your or a neighbours property
• dead, dying or diseased
• dangerous and likely to cause a health and safety risk
• taller than 12 metres
• within a communal area owned by us
If you're experiencing any of these issues, please report it online or by contacting our customer service centre.
If there is a health and safety risk, please report it to us immediately.