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How do I report a broken door or window lock?

It’s easy to report a broken lock. You can do it online or by contacting our customer service centre.

You can also try coating your door or window key with a recommended lubricant from a locksmith or hardware shop. This may loosen some of the parts of the lock to get it working again.

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Validation needed due to the detection of invalid input from this client IP address, error code : 338
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