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30 FAQs
How many years do I have left on my lease?
How do I pay for my heat consumption?
How do I top-up my in-house display (Guru Hub)?
How do I apply for a parking bay?
I have no heating / hot water
The Noise App – useful information
How do I prevent pests?
A noise nuisance – is it antisocial behaviour?
How much will my parking permit cost?
I have no heating. What should I do?
I have no hot water. What should I do?
If I'm a leaseholder or shared owner, who is my buildings insurance with and can I have a copy?
I have no power to my sockets. What should I do?
What is covered under L&Q's buildings insurance policy?
Will L&Q buy back my home?
I've lost my fob. How do I request a new one?
Can I reverse staircase (sell a share back to L&Q)?
Can I change my heat supplier?
I have credit on my L&Q account. Can I have this refunded to me?
What happens at the end of the defects liability period?
Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
Can I make a claim under L&Q’s buildings insurance policy?
What are L&Q's bank details?
Will I get a dedicated parking bay?
What is a Heat Interface Unit (HIU)?
How do I request a communal front door fob?
How do I carry out an appliance test?
How do I sign up?
My heating and hot water are switched off, why am I still being charged?
Is there parking control where I live?
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Validation request
User validation required to continue..
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[ Refresh the page to generate a new image. ]
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If you get here while trying to submit a form, you may have to re-submit the form.
Access to this domain may need the browser to have javascript and cookie support enabled.
Validation needed due to the detection of invalid input from this client IP address, error code :
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