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30 FAQs
How many years do I have left on my lease?
If I'm a leaseholder or shared owner, who is my buildings insurance with and can I have a copy?
Will L&Q buy back my home?
What is covered under L&Q's buildings insurance policy?
Can I reverse staircase (sell a share back to L&Q)?
What happens at the end of the defects liability period?
Can I make a claim under L&Q’s buildings insurance policy?
Where can I get a copy of my lease?
Contents vs. Buildings - how do I know what's what?
How long is the new builds defects liability period?
Is there a 10 year new build guarantee?
What is the sinking fund on my service charges for?
What is a new build defect?
How do I change something in my lease?
How do I notify L&Q about the death of a homeowner?
Do I have to pay an excess on a buildings insurance claim?
My neighbour has damaged my property. Who is responsible for the repair?
Can I note my interest on the buildings insurance policy?
What is the excess under the buildings insurance policy?
What happens if there is not enough money in the sinking fund to pay for the works?
How do I report a new build defect?
Can I take my sinking fund contributions with me when I move?
I am a homeowner and I live in a mixed block of flats where some flats are rented and some flats are owner-occupied. Do I pay for the tenants’ works through my sinking fund?
I've seen a new development and would be interested in buying a new build property. What should I do?
What do I do if I think the sinking fund contributions are too high?
I've just bought a property but I'm not listed on your system. How long does this take?
Can I set up a sinking fund?
What if I don’t have a sinking fund?
How do you work out how much I have to pay towards the sinking fund?
Who looks after my sinking funds contributions?
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Validation request
User validation required to continue..
Please type the text you see in the image into the text box and submit
[ Refresh the page to generate a new image. ]
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If you get here while trying to submit a form, you may have to re-submit the form.
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Validation needed due to the detection of invalid input from this client IP address, error code :
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