Validation request

User validation required to continue..

Please type the text you see in the image into the text box and submit

[ Refresh the page to generate a new image. ]

Note:


Validation needed due to the detection of invalid input from this client IP address, error code : 338
Number of attempts left : 5

I've just bought a property but I'm not listed on your system. How long does this take?

Once your solicitor has sent us the transfer of ownership paperwork, our Rent Accounting team will set up an account for you on our system.

This admin process can take six to eight weeks from the purchase date and is reliant on your solicitor notifying us that you're now the new legal owner.

To check your account status, please contact our customer service centre onine and we'll deal with your enquiries subject to them not breaching any data protection rules.

Before you contact us, please check with your solicitor that they've provided us with the correct transfer of ownership paperwork and what date they sent it to us.

Did this answer your question?

Yes No

Thank you for your feedback.

We're sorry you didn't find this answer useful. Please tell us why this was the case so we can improve our response.

We can't reply to your feedback so please don't include any personal details.

Validation request

User validation required to continue..

Please type the text you see in the image into the text box and submit

[ Refresh the page to generate a new image. ]

Note:


Validation needed due to the detection of invalid input from this client IP address, error code : 338
Number of attempts left : 5