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22 FAQs
If I'm a leaseholder or shared owner, who is my buildings insurance with and can I have a copy?
What is covered under L&Q's buildings insurance policy?
Can I make a claim under L&Q’s buildings insurance policy?
What happens at the end of the defects liability period?
How long is the new builds defects liability period?
What is the sinking fund on my service charges for?
Is there a 10 year new build guarantee?
Do I have to pay an excess on a buildings insurance claim?
My neighbour has damaged my property. Who is responsible for the repair?
What do I do if I think the sinking fund contributions are too high?
Can I note my interest on the buildings insurance policy?
What happens if there is not enough money in the sinking fund to pay for the works?
I am a homeowner and I live in a mixed block of flats where some flats are rented and some flats are owner-occupied. Do I pay for the tenants’ works through my sinking fund?
Can I take my sinking fund contributions with me when I move?
What is a new build defect?
What if I don’t have a sinking fund?
I've just bought a property but I'm not listed on your system. How long does this take?
How do I report a new build defect?
Who looks after my sinking funds contributions?
How do you work out how much I have to pay towards the sinking fund?
I've seen a new development and would be interested in buying a new build property. What should I do?
Can I set up a sinking fund?
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