L&Q Group | Leading Housing Association & Residential Developer
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How many years do I have left on my lease?
How do I apply for a parking bay?
How do I pay for my heat consumption?
I have no heating / hot water
What is covered under L&Q's buildings insurance policy?
What happens to my service charges when I sell my home?
Can I buy the freehold to my property?
How do I top-up my in-house display (Guru Hub)?
Will L&Q buy back my home?
What is a new build defect?
How much will my parking permit cost?
I've lost my fob. How do I request a new one?
Can I reverse staircase (sell a share back to L&Q)?
What happens at the end of the defects liability period?
Can I change my heat supplier?
I have no hot water. What should I do?
Why does my service charge include a cost for refuse collection when I already pay for this through my Council Tax?
If I'm a leaseholder or shared owner, who is my buildings insurance with and can I have a copy?
I have no heating. What should I do?
Can I make a claim under L&Q’s buildings insurance policy?
How do I report a water leak?
Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
How do I sign into my online account?
Can I have Sky Q in my property?
What are L&Q's bank details?
I think my neighbour is running an illegitimate business from home. What should I do?
My heating and hot water are switched off, why am I still being charged?
I have water coming through my ceiling. What should I do?
How do I request a communal front door fob?
Do I need to give meter readings?