Help and Advice for Tenants

30 FAQs

• I'd like to add an occupant. What should I do?
• How do I apply for a parking bay?
• Can I change my tenancy from sole to joint?
• How do I get a copy of my tenancy agreement?
• Where can I find L&Q’s tendering opportunities?
• Do I get to stay in the property as I'm an occupant and not on the tenancy?
• How do I rent a garage?
• How do I report the death of a tenant?
• I have no heating. What should I do?
• I'd like to change my tenancy from joint to sole as the other party has moved out. What should I do?
• What happens to the housing benefit when the claimant dies?
• How much will my parking permit cost?
• I have no hot water. What should I do?
• There has been a succession already for this property. Can I still live here as a succession?
• Have I got a guaranteed right to the tenancy?
• How much will renting a garage cost?
• Does my tenancy change if one member of a joint tenancy dies?
• I'm a Keyworker or Hospital site resident. How do I find out about parking?
• Will I get a dedicated parking bay?
• Can I rent my parking space to a third party?
• I've received a parking fine. What should I do?
• How do I apply for a disabled parking bay?
• Can I rent a garage if I'm not an L&Q resident?
• How do I become a supplier to L&Q?
• How do I send L&Q a regulatory notice or legal document online?
• Is there parking control where I live?
• Another resident has parked in my bay. What should I do?
• Can parking enforcement be introduced where I live?
• I have an enquiry about your procurement process. Where can I find out more information?
• What does L&Q expect of their suppliers?