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30 FAQs
Can I have more bedrooms than I need when moving by mutual exchange?
I've signed a mutual exchange but no longer want to move. Can I cancel the exchange and stay in my home?
How can I move to another L&Q property?
How does the bidding processes work?
How do I register or search for mutual exchange?
Can I move to a property with fewer bedrooms than I need when moving by mutual exchange?
I'm pregnant, is my unborn child taken into consideration when checking bedroom eligibility?
How long does a mutual exchange take?
Am I eligible for mutual exchange?
What is an Assignment of Tenancy during mutual exchange?
What is mutual exchange?
What type of tenancy will I get if I mutual exchange?
What is the Seaside and Country Homes scheme?
I've found a mutual exchange. What should I do?
When can I move into my property?
How do I apply for an empty property I've seen?
How much deposit will I need to pay if I'm renting from L&Q?
I've been temporary or permanently moved due to works in my property. What should I do?
Will I be given a joint or sole tenancy?
I've sent my medical assessment but have not had a decision yet
Can I mutual exchange with more than one other tenant – a chain of properties?
How do I pay my first week's rent or deposit?
What repairs can I have done whilst my Right to Buy or Right to Acquire is going through?
I need to move urgently. Can my mutual exchange be done quickly?
My HomeSwapper account has been suspended. What should I do?
What is a surrender and re-grant during mutual exchange?
My new landlord is chasing me for a mutual exchange reference. What should I do?
Why has my mutual exchange been refused?
How much is my property worth and can I afford to buy it?
Do I need to pay for HomeSwapper?
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Validation request
User validation required to continue..
Please type the text you see in the image into the text box and submit
[ Refresh the page to generate a new image. ]
Note:
If you get here while trying to submit a form, you may have to re-submit the form.
Access to this domain may need the browser to have javascript and cookie support enabled.
Validation needed due to the detection of invalid input from this client IP address, error code :
338
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