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How do I report a broken bathroom accessory?

Do you rent directly from L&Q or live in a L&Q Living property?

Yes

It’s easy to report a broken bathroom accessory such as a towel rail, toilet roll holder or shower curtain rail.

You can do it online or by contacting our customer service centre.

No

Changing bathroom accessories such as towel rails, toilet roll holders and shower curtain rails are not the sort of repairs we’ll carry out for you. You are responsible for these types of repairs.

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