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30 FAQs
I have no hot water. What should I do?
Water - useful information
I have no heating. What should I do?
Can I have Sky Q in my property?
What is a disabled facilities grant?
How do I request a communal cupboard door key?
How do I update the mobile number used for my intercom access?
How do I request a smart meter?
How do I report a broken lift?
I cannot get any reception on my TV. What should I do?
How do I report a broken shower head or hose?
How do I report a broken toilet seat?
How do I carry out an appliance test?
How often are gas safety checks carried out?
I have problems opening my window. What should I do?
How do I report a broken bathroom accessory?
I can smell gas. What should I do?
Is my property's building material likely to contain asbestos?
How do I report a broken door entry system?
How do I report an issue with a tree in a communal area?
How do I report a broken or fallen gutter?
What is L&Q's damp and mould policy?
How do I report a broken curtain rail?
I’m experiencing the symptoms of carbon monoxide poisoning. What should I do?
How do I report an issue with the CCTV?
How do I report a broken garage door?
Why is there scaffolding up at my property?
My carbon monoxide alarm keeps beeping? What should I do?
What is Carbon Monoxide?
Our external communal lights are broken. How do I report this?
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