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30 FAQs
I'm locked out of my property. What should I do?
How do I prevent pests?
How do I report a broken fence?
What are minor and major adaptations?
I have a problem with my windows. What should I do?
I have no heating. What should I do?
How long will it take to receive my decorating vouchers?
I have no hot water. What should I do?
How do I request a level access wet room?
I've lost my communal front door key. How do I request a new one?
I have a problem with my external door. What should I do?
How can I get an update on a repair order?
What is planned maintenance?
I have a problem with my floor or floor covering. What should I do?
Can I have the internet in my property?
What is L&Q's damp and mould policy?
How do I report an issue with a wall or ceiling?
I've lost my fob. How do I request a new one?
How do I report a water leak?
How do I report a blocked or overflowing outside drain?
How do I report an issue with a tree in my garden?
The pointing on my wall is coming out and there are gaps between the brick work. What should I do?
How do I request a communal front door fob?
How are planned maintenance works scheduled?
My smoke alarm keeps beeping. What should I do?
How do I report a broken door or window lock?
How do I request a minor adaptation in a communal area?
How do I report a broken gate?
I have water coming through my ceiling. What should I do?
How do I report that my electric cooker is broken?
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Validation request
User validation required to continue..
Please type the text you see in the image into the text box and submit
[ Refresh the page to generate a new image. ]
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If you get here while trying to submit a form, you may have to re-submit the form.
Access to this domain may need the browser to have javascript and cookie support enabled.
Validation needed due to the detection of invalid input from this client IP address, error code :
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