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30 FAQs
I'm locked out of my property. What should I do?
What are minor and major adaptations?
Water - useful information
I have a problem with my floor or floor covering. What should I do?
How do I request a level access wet room?
I have no hot water. What should I do?
How do I report a blocked or overflowing outside drain?
Can I have the internet in my property?
How do I report a broken bathroom accessory?
How do I request a door entry intercom?
I have problems opening my window. What should I do?
I think I have asbestos in my property. What should I do?
What is L&Q's damp and mould policy?
I have no heating. What should I do?
How do I update the mobile number used for my intercom access?
Can I have Sky Q in my property?
How can I see the status of my gas repair?
How do I request a communal cupboard door key?
How do I request a flashing doorbell?
I can smell gas. What should I do?
How do I request a minor adaptation in a communal area?
How do I report an issue with a tree in a communal area?
Is it a legal requirement to carry out a gas safety check?
How do I request a stair lift?
How do I request a smart meter?
How do I report a broken communal washing machine or tumble dryer?
How do I report a broken door entry system?
What is carbon monoxide poisoning?
How do I request a grab rail?
How do I carry out an appliance test?
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