I can smell gas. What should I do?

If you smell gas, please exit your property and call the National Gas Emergency for free on 0800 111 999. Make sure you keep a record of the reference number that they give you. We'll need this when you call us.

You should also:

• turn off any gas burners
• turn off the gas at the meter if you can
• open all windows and doors
• avoid naked flames or smoking
• avoid switching lights on or off
• avoid using any electrical appliances
• ensure all children and pets are safe
• contact us to arrange for a gas engineer to inspect your property

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I can smell gas. What should I do?

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