L&Q Group | Leading Housing Association & Residential Developer
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How do I make a complaint to L&Q?
What is my account balance?
How can I pay my rent or service charges?
Can I pay my rent or service charges online?
How do I sign into my online account?
Can I pay my rent or service charges over the phone?
I'm struggling to pay my rent, can you help?
How many accounts can be set up per tenancy?
Who can create an online account?
How do I make a payment or pay my rent online?
I claim housing benefit, why does it show that I still owe you money?
I received an error message when I tried to sign up or sign in. What should I do?
Where can I find my tenancy reference?
How do I change the phone number I use to sign in?
How do I change the email address used for my online account?
How much is my weekly rent?
Is there a mobile app version of the L&Q online account?
What browsers does your website work on?
How do I set up a recurring payment or arrangement online?
Can members of my household set up an online account?
I'm having trouble with your website or I have a suggestion for the website, what should I do?
How do you use my data?
How do I read my online statement?
I've forgotten my password, what should I do?
I don't have a tenancy reference number, how do I sign up?
How do I setup a Direct Debit online?
I didn't receive a code when signing in, what should I do?
I’m no longer a resident, but I’m paying back arrears. Will my payments online be allocated to my account or the current occupant of the property?
How do I close my online account?
Do you accept AMEX cards?