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Help and Advice for
Trafford and North West tenants
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30 FAQs
What is a change of tenancy?
How can I get an update on a repair order?
Am I allowed to own a pet?
What will L&Q do if I’m the victim/witness of antisocial behaviour?
I have no heating / hot water
What is L&Q's damp and mould policy?
How do I sign up?
How do I get a copy of my tenancy agreement?
How do I prevent pests?
A noise nuisance – is it antisocial behaviour?
Do you accept AMEX cards?
How do I report a broken fence?
I’ve never made a payment directly to you before. Will I be able to do so now that my tenancy/account has ended?
How do I apply for a parking bay?
How do I end the tenancy on behalf of someone who has passed away?
How do I report a ground maintenance issue?
I've seen a new development and would be interested in buying a new build property. What should I do?
Litter and rubbish – is it antisocial behaviour?
How much is my weekly rent?
The Noise App – useful information
What pets can I keep?
How do I report an issue with a tree in my garden?
Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
Garden nuisance – is it antisocial behaviour?
How do I pay for my heat consumption?
Why does L&Q's website ask me where my L&Q home is based?
How much will renting a garage cost?
Where else can I get support for antisocial behaviour?
How do I complain about a neighbour's pet?
What is the dog registration form?
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Validation request
User validation required to continue..
Please type the text you see in the image into the text box and submit
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If you get here while trying to submit a form, you may have to re-submit the form.
Access to this domain may need the browser to have javascript and cookie support enabled.
Validation needed due to the detection of invalid input from this client IP address, error code :
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