L&Q Group | Leading Housing Association & Residential Developer
L&Q community
Your home
Help & advice
Find a home
Sign in
Sign in
Menu
Help home
Help and Advice for
Trafford and North West tenants
Filter on category
Category
All categories
Antisocial behaviour
Billing and payments
Building and fire safety
Home ownership options
L&Q corporate
L&Q Energy
My housing
My L&Q
Repairs
Sub-categories
All in Building and fire safety
General advice
L&Q inspections programme
Moving home or remortgaging
New building safety guidance
Remedial works
Right to Buy or Acquire schemes
Sub-categories
All in Home ownership options
Home Ownership
Sub-categories
All in Repairs
Gas, Heating and Hot Water
Report a Repair
30 FAQs
What is a change of tenancy?
Do you accept AMEX cards?
A noise nuisance – is it antisocial behaviour?
Am I allowed to own a pet?
Litter and rubbish – is it antisocial behaviour?
What is L&Q's damp and mould policy?
What will L&Q do if I’m the victim/witness of antisocial behaviour?
How do I get a copy of my tenancy agreement?
How do I apply for a parking bay?
I've seen a new development and would be interested in buying a new build property. What should I do?
Where else can I get support for antisocial behaviour?
I have no heating / hot water
Garden nuisance – is it antisocial behaviour?
The Noise App – useful information
How do I end the tenancy on behalf of someone who has passed away?
How do I report a ground maintenance issue?
What happens with the rent account of someone who has passed away?
How do I report an issue with a tree in a communal area?
Do you offer home contents insurance?
What pets can I keep?
How do I complain about a neighbour's pet?
How much will renting a garage cost?
How can I keep my personal information safe?
How do I pay for my heat consumption?
Can I change my heat supplier?
How do I apply for a disabled parking bay?
How do I report a caretaking service issue?
How do I send L&Q a regulatory notice or legal document online?
How do I rent a garage?
Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
Show more