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30 FAQs
What is a change of tenancy?
Do you accept AMEX cards?
Am I allowed to own a pet?
What is L&Q's damp and mould policy?
How do I apply for a parking bay?
How do I get a copy of my tenancy agreement?
I have no heating / hot water
I've seen a new development and would be interested in buying a new build property. What should I do?
What pets can I keep?
How do I report an issue with a tree in a communal area?
How do I report a ground maintenance issue?
How do I apply for a disabled parking bay?
How do I end the tenancy on behalf of someone who has passed away?
What happens with the rent account of someone who has passed away?
How much will renting a garage cost?
How can I keep my personal information safe?
Do you offer home contents insurance?
How do I pay for my heat consumption?
How do I rent a garage?
Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
Can I change my heat supplier?
How do I send L&Q a regulatory notice or legal document online?
How do I report a caretaking service issue?
What shall I do if I own an XL Bully dog now that they have been banned?
What if I'm struggling to pay for my heating and hot water?
Why does L&Q's website ask me where my L&Q home is based?
Can I keep more than one dog or cat?
Can I install CCTV in my home?
How do I report an issue with the CCTV?
What is the dog registration form?
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