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30 FAQs
What is a change of tenancy?
Am I allowed to own a pet?
What is L&Q's damp and mould policy?
How do I apply for a parking bay?
How do I get a copy of my tenancy agreement?
How do I report an issue with a tree in a communal area?
How do I report a ground maintenance issue?
How do I end the tenancy on behalf of someone who has passed away?
What pets can I keep?
I have no heating / hot water
I've seen a new development and would be interested in buying a new build property. What should I do?
What happens with the rent account of someone who has passed away?
How do I send L&Q a regulatory notice or legal document online?
How do I apply for a disabled parking bay?
How much will renting a garage cost?
How do I pay for my heat consumption?
Do you offer home contents insurance?
Can I install CCTV in my home?
What shall I do if I own an XL Bully dog now that they have been banned?
Can I keep more than one dog or cat?
Where can I find bereavement support services?
Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
How do I report an issue with the CCTV?
How do I rent a garage?
What happens if there are arrears on the account of someone who has passed away?
Can I change my heat supplier?
How do report a parking issue on a road or pavement?
How do I know if I'm viewing the correct information on L&Q's website?
How do I report a caretaking service issue?
What if I'm struggling to pay for my heating and hot water?
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