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30 FAQs
How do I report a broken fence?
I'm locked out of my property. What should I do?
How long will it take to receive my decorating vouchers?
I have a problem with my external door. What should I do?
How do I report a water leak?
How do I prevent pests?
How can I get an update on a repair order?
I've lost my fob. How do I request a new one?
I have gaps in my windows or doors. What should I do?
How do I report a broken door or window lock?
How do I report a blocked or overflowing outside drain?
My smoke alarm keeps beeping. What should I do?
How do I report a broken gate?
How do I report an issue with a wall or ceiling?
I have a problem with my floor or floor covering. What should I do?
My doorbell isn't working. What should I do?
My UPVC window/door is smashed or cracked. What should I do?
How do I request a communal front door fob?
How do I report a broken internal door?
I've lost my communal front door key. How do I request a new one?
The pointing on my wall is coming out and there are gaps between the brick work. What should I do?
How do I report that my electric cooker is broken?
The brick wall in my garden has fallen down. What should I do?
How do I request a communal cupboard door key?
I have problems opening my window. What should I do?
Water - useful information
How do I report a brick or concrete crack or uneven surfacing?
How do I report fly-tipping?
How do I report broken wall tiles in my bathroom or kitchen?
I can smell gas. What should I do?
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