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Help and Advice for
Trafford and North West homeowners
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30 FAQs
How do I request a replacement bin?
Do you accept AMEX cards?
How do I end the tenancy on behalf of someone who has passed away?
How do I request CCTV footage?
How should I leave the property of someone who has passed away?
What happens with the rent account of someone who has passed away?
How do report a parking issue on a road or pavement?
How do I report a ground maintenance issue?
What are pet owner responsibilities?
I have received a Section 20 Notice that mentions ‘cladding’, does this mean that I will be charged for cladding removal and replacement?
How do I top-up my in-house display (Secure)?
Can I install CCTV in my home?
Garden nuisance – is it antisocial behaviour?
How do I report an issue with a tree in a communal area?
What happens if there are arrears on the account of someone who has passed away?
How do I report the misuse of a communal bin?
Do I need to give meter readings?
How do I request an assisted bin collection?
Why haven't the windows on my block been cleaned?
What is a Heat Interface Unit (HIU)?
What pets can I keep?
How do I end the benefit claims of someone who has passed away?
A noise nuisance – is it antisocial behaviour?
Will you be starting remedial works before the inspections programme completes?
What will L&Q do if I’m the victim/witness of antisocial behaviour?
Will I be able to stay in my home while my building is inspected?
Can I keep more than one dog or cat?
How will you keep me safe if the inspection of my building requires works to be done but they can’t be done straightaway?
My heating and hot water are switched off, why am I still being charged?
How is building height measured?
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Validation request
User validation required to continue..
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[ Refresh the page to generate a new image. ]
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If you get here while trying to submit a form, you may have to re-submit the form.
Access to this domain may need the browser to have javascript and cookie support enabled.
Validation needed due to the detection of invalid input from this client IP address, error code :
338
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