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30 FAQs
How do I make a payment or pay my rent online?
Is L&Q the same as the council?
How do I request a replacement bin?
How do I end the tenancy on behalf of someone who has passed away?
My heating and hot water are switched off, why am I still being charged?
What happens with the rent account of someone who has passed away?
What is a Heat Interface Unit (HIU)?
How do I setup a Direct Debit online?
How do I report an abandoned vehicle?
I have arrears on my account, can I set up a payment arrangement?
Garden nuisance – is it antisocial behaviour?
How do I report a ground maintenance issue?
How do I report fly-tipping?
How do I request CCTV footage?
How do I report a broken fence?
Can I change my heat supplier?
How is building height measured?
How do I report an issue with a tree in my garden?
How do I apply for a disabled parking bay?
How do I report an abandoned property?
I don't have a tenancy reference number, how do I sign up?
How do food banks work?
Why haven't the windows on my block been cleaned?
How do I get an L&Q home?
Can I keep more than one dog or cat?
How should I leave the property of someone who has passed away?
Litter and rubbish – is it antisocial behaviour?
Can I install CCTV in my home?
What will L&Q do if I’m the victim/witness of antisocial behaviour?
Why do I need home contents insurance?
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Validation request
User validation required to continue..
Please type the text you see in the image into the text box and submit
[ Refresh the page to generate a new image. ]
Note:
If you get here while trying to submit a form, you may have to re-submit the form.
Access to this domain may need the browser to have javascript and cookie support enabled.
Validation needed due to the detection of invalid input from this client IP address, error code :
338
Number of attempts left :
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