Validation request

User validation required to continue..


Please type the text you see in the image into the text box and submit

[ Refresh the page to generate a new image. ]

Note:



Validation needed due to the detection of invalid input from this client IP address, error code : 338
Number of attempts left : 5

Why haven't the windows on my block been cleaned?

Our approved contractor provides window cleaning services at some of our tower blocks including our low and mid-rise flats.

If you’re unsure if you’re paying for this service, please contact our customer service centre and ask to speak to our Leasehold team.

We arrange window cleaning services at buildings with communal areas only. Residents living in our homes or cottage flats will need to arrange for a local window cleaning provider to carry out this service.

Did this answer your question?

Yes No

Thank you for your feedback.

We're sorry you didn't find this answer useful. Please tell us why this was the case so we can improve our response.

We can't reply to your feedback so please don't include any personal details.

Validation request

User validation required to continue..


Please type the text you see in the image into the text box and submit

[ Refresh the page to generate a new image. ]

Note:



Validation needed due to the detection of invalid input from this client IP address, error code : 338
Number of attempts left : 5