Why haven't the windows on my block been cleaned?

Our approved contractor provides window cleaning services at some of our tower blocks including our low and mid-rise flats.

If you’re unsure if you’re paying for this service, please contact our customer service centre and ask to speak to our Leasehold team.

We arrange window cleaning services at buildings with communal areas only. Residents living in our homes or cottage flats will need to arrange for a local window cleaning provider to carry out this service.

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Why haven't the windows on my block been cleaned?

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