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Trafford and North West homeowners
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30 FAQs
How do I request a replacement bin?
How do I end the tenancy on behalf of someone who has passed away?
I’ve never made a payment directly to you before. Will I be able to do so now that my tenancy/account has ended?
What happens with the rent account of someone who has passed away?
How do I request CCTV footage?
How should I leave the property of someone who has passed away?
Do you accept AMEX cards?
Can I install CCTV in my home?
How do food banks work?
Where can I find food banks in Trafford?
How do I report a ground maintenance issue?
How do report a parking issue on a road or pavement?
My heating and hot water are switched off, why am I still being charged?
What are pet owner responsibilities?
What happens if there are arrears on the account of someone who has passed away?
How do I report a caretaking service issue?
What is a Heat Interface Unit (HIU)?
How do I report a broken fence?
How do I end the benefit claims of someone who has passed away?
What should I do if I’m struggling to afford food?
How do I report an issue with a tree in my garden?
Garden nuisance – is it antisocial behaviour?
Why haven't the windows on my block been cleaned?
How do I report fly-tipping?
What is carbon monoxide poisoning?
A noise nuisance – is it antisocial behaviour?
What will L&Q do if I’m the victim/witness of antisocial behaviour?
What you can expect when you go to the food bank
Will I be charged for any additional fire safety measures required for my building?
Where can I find bereavement support services?
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Validation request
User validation required to continue..
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If you get here while trying to submit a form, you may have to re-submit the form.
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Validation needed due to the detection of invalid input from this client IP address, error code :
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