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30 FAQs
How do I request a replacement bin?
How do I request CCTV footage?
How should I leave the property of someone who has passed away?
How do I end the tenancy on behalf of someone who has passed away?
What are pet owner responsibilities?
How do I report a ground maintenance issue?
How do report a parking issue on a road or pavement?
Can I keep more than one dog or cat?
How do I end the benefit claims of someone who has passed away?
How do I top-up my in-house display (Secure)?
Who enforces the anti-money laundering regulations?
I have received a Section 20 Notice that mentions ‘cladding’, does this mean that I will be charged for cladding removal and replacement?
How do I report the misuse of a communal bin?
Can I store items other than a car in my garage?
What pets can I keep?
What happens with the rent account of someone who has passed away?
What happens if there are arrears on the account of someone who has passed away?
Why haven't the windows on my block been cleaned?
Can I install CCTV in my home?
What shall I do if I own an XL Bully dog now that they have been banned?
Do I need to give meter readings?
How do I give up my garage?
If my pet dies do I need permission to get another?
How do I request an assisted bin collection?
I've seen a new development and would be interested in buying a new build property. What should I do?
What is the dog registration form?
How is building height measured?
Who can I contact if I suspect a case of money laundering?
How do I know if I'm viewing the correct information on L&Q's website?
My heating and hot water are switched off, why am I still being charged?
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