L&Q Group | Leading Housing Association & Residential Developer
L&Q community
Your home
Help & advice
Find a home
Sign in
Sign in
Menu
Help home
Help and Advice for
Tenants
Filter on category
Category
All categories
Antisocial behaviour
Billing and payments
Building and fire safety
Estate services
Home ownership options
Housing options
L&Q corporate
L&Q Energy
L&Q online account
My housing
My L&Q
Repairs
Sub-categories
All in Building and fire safety
General advice
L&Q inspections programme
Moving home or remortgaging
New building safety guidance
Remedial works
Right to Buy or Acquire schemes
Sub-categories
All in Home ownership options
Home Ownership
Shared Ownership
Sub-categories
All in L&Q online account
General advice
Payments
Sign in
Sign up
Sub-categories
All in Repairs
Aid and Adaptations
Diagnose a Repair
Gas, Heating and Hot Water
Improvements
Planned Maintenance
Report a Repair
30 FAQs
I'd like to add an occupant. What should I do?
Can I change my tenancy from sole to joint?
Do I get to stay in the property as I'm an occupant and not on the tenancy?
How do I get a copy of my tenancy agreement?
There has been a succession already for this property. Can I still live here as a succession?
What shall I do if I own an XL Bully dog now that they have been banned?
I'd like to change my tenancy from joint to sole as the other party has moved out. What should I do?
Am I allowed to own a pet?
How do I report the death of a tenant?
Does my tenancy change if one member of a joint tenancy dies?
What happens to the housing benefit when the claimant dies?
What can I do to be a considerate neighbour when living in a flat or maisonette?
How can I prepare my home for the winter months?
I'm struggling to afford food. What should I do?
What pets can I keep?
What is the dog registration form?
Can parking enforcement be introduced where I live?
How do I apply for a parking bay?
Have I got a guaranteed right to the tenancy?
I'm a Keyworker or Hospital site resident. How do I find out about parking?
How much will my parking permit cost?
How often should I have my boiler serviced?
How can I save on my energy bills?
I'm concerned for the welfare of another L&Q resident. What should I do?
Can Universal Credit pay directly to L&Q rather than pay into my bank account?
Is there parking control where I live?
Am I claiming the right benefits?
Can I breed dogs in my property?
How do I apply for a disabled parking bay?
What are pet owner responsibilities?
Show more