L&Q Group | Leading Housing Association & Residential Developer

Where can I find my tenancy reference?

You can find your tenancy reference on your latest rent statement or service charge letter from L&Q. If you received a welcome pack it will also be recorded there.

If you can't find it, please get in touch with our customer service centre.

Please note that you'll need to answer some security questions and then we'll be able to provide you with your tenancy or customer reference.

Once you have an online account, you can view your tenancy or customer reference on your 'My Profile' page.

Did this answer your question?

Yes No

Thank you for your feedback.

We're sorry you didn't find this answer useful. Please tell us why this was the case so we can improve our response.

We can't reply to your feedback so please don't include any personal details.