L&Q Group | Leading Housing Association & Residential Developer
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Help and Advice for
Trafford and North West tenants
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L&Q inspections programme
Moving home or remortgaging
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All in Home ownership options
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All in Repairs
Gas, Heating and Hot Water
Report a Repair
What is a change of tenancy?
Am I allowed to own a pet?
How do I prevent pests?
Is L&Q the same as the council?
How do I get an L&Q home?
How do I report a broken fence?
How can I get an update on a repair order?
How do I buy an L&Q shared ownership property?
What is L&Q's damp and mould policy?
How do I pay for my heat consumption?
A noise nuisance – is it antisocial behaviour?
How do I get a copy of my tenancy agreement?
Garden nuisance – is it antisocial behaviour?
I have no heating / hot water
Are you struggling to pay your rent or services charges?
What will L&Q do if I’m the victim/witness of antisocial behaviour?
What pets can I keep?
How do I apply for a parking bay?
How do I end the tenancy on behalf of someone who has passed away?
What is my account balance?
What should I do if I need support with my own mental health?
What is a Heat Interface Unit (HIU)?
What is the dog registration form?
How do I report a ground maintenance issue?
Litter and rubbish – is it antisocial behaviour?
How do I sign up?
How much is my weekly rent?
Do I have to pay for energy related repairs if I'm an L&Q Energy customer?
I've forgotten my password, what should I do?
Can I change my heat supplier?