What you can expect when you go to the food bank

To make sure that you are provided with a food parcel that meets your needs, you'll be asked for your food bank voucher.

Food bank volunteers will then use your voucher to prepare your food parcel. They will check the number of adults and children the food parcel needs to support, the ages of the children, and any special dietary requirements you may have.

Whilst your food parcel is being prepared, a volunteer will chat with you about your situation and refer you to additional help and support if needed.

You can find more details on what to expect on the Trussell Trust website.

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What you can expect when you go to the food bank

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