Cannot retrieve header HTML

What data do you collect from my meter and why?

We take readings from your meter so we can see how much heat your home consumes. This is measured in Kilowatt Hours (kWh) and is accessible via your Pre-payment Hub or monthly credit statement for reference.

These readings help us to predict the overall usage on our sites and spot trends and peaks. As a result, we can make smarter choices when purchasing energy and provide better value to you.

Did this answer your question?

Yes No

Thank you for your feedback.

We're sorry you didn't find this answer useful. Please tell us why this was the case so we can improve our response.

We can't reply to your feedback so please don't include any personal details.

Cannot retrieve //footer HTML