How will I be supported during the planned maintenance works?

For all planned maintenance works, we will:

• provide a Project Manager to oversee the works being carried out to your property
• provide contact details for all relevant members of staff – including our contractors
• tell you when the work is due to start and finish
• keep you updated about progress
• help you choose the best design or colour for a particular item
• show you samples of the materials to be used where these are available
• deal with any questions you may have during the course of the works
• make sure our contractors follow the L&Q code of conduct
• inspect the completed works to make sure they're finished to a good standard

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How will I be supported during the planned maintenance works?

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