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30 FAQs
Rent balance by text message
How do I get an L&Q home?
How can I move to another L&Q property?
Am I allowed to own a pet?
I'd like a copy of my rent statement. What should I do?
I'd like to add an occupant. What should I do?
How much will my parking permit cost?
Can I change my tenancy from sole to joint?
How do I buy an L&Q shared ownership property?
Do I get to stay in the property as I'm an occupant and not on the tenancy?
How can I rent with L&Q?
Can I have more bedrooms than I need when moving by mutual exchange?
How long does a mutual exchange take?
How do I apply for a parking bay?
How do I prevent pests?
How do I report a water leak?
How do I get a copy of my tenancy agreement?
I have no hot water. What should I do?
Can I pay my rent or service charges through Direct Debit?
Does my tenancy change if one member of a joint tenancy dies?
I have credit on my L&Q account. Can I have this refunded to me?
Is L&Q the same as the council?
How do I report a repair?
Will I get an incentive payment for downsizing?
Can I have Sky Q in my property?
Can I get financial help when moving by mutual exchange?
How do I rent a garage?
Am I eligible for mutual exchange?
What am I responsible for fixing in my property?
I'd like to change my tenancy from joint to sole as the other party has moved out. What should I do?
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