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30 FAQs
Can I have more bedrooms than I need when moving by mutual exchange?
A noise nuisance – is it antisocial behaviour?
The Noise App – useful information
What will L&Q do if I’m the victim/witness of antisocial behaviour?
I'd like to add an occupant. What should I do?
I've signed a mutual exchange but no longer want to move. Can I cancel the exchange and stay in my home?
How can I move to another L&Q property?
Can I change my tenancy from sole to joint?
Am I allowed to own a pet?
How does the bidding processes work?
How do I complain about a neighbour's pet?
How do I register or search for mutual exchange?
Do I get to stay in the property as I'm an occupant and not on the tenancy?
How much is bedroom tax and how is this calculated?
What can I do if I'm the victim/witness of antisocial behaviour?
Do you still offer Voluntary Right to Buy to tenants who don't qualify for the Right to Buy or Right to Acquire?
Can I move to a property with fewer bedrooms than I need when moving by mutual exchange?
I'd like to change my tenancy from joint to sole as the other party has moved out. What should I do?
How do I get a copy of my tenancy agreement?
I'm pregnant, is my unborn child taken into consideration when checking bedroom eligibility?
Garden nuisance – is it antisocial behaviour?
I'm locked out of my property. What should I do?
How long does a mutual exchange take?
Litter and rubbish – is it antisocial behaviour?
How do I report the death of a tenant?
There has been a succession already for this property. Can I still live here as a succession?
Am I eligible for mutual exchange?
Rent balance by text message
Contents vs. Buildings - how do I know what's what?
How do I report a broken fence?
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Validation request
User validation required to continue..
Please type the text you see in the image into the text box and submit
[ Refresh the page to generate a new image. ]
Note:
If you get here while trying to submit a form, you may have to re-submit the form.
Access to this domain may need the browser to have javascript and cookie support enabled.
Validation needed due to the detection of invalid input from this client IP address, error code :
338
Number of attempts left :
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