Help and Advice for Non-residents

30 FAQs

• How do I get an L&Q home?
• Am I allowed to own a pet?
• How do I buy an L&Q shared ownership property?
• Is L&Q the same as the council?
• How do I report a repair?
• How do I rent a garage?
• What are the items on my service charges statement?
• How much will renting a garage cost?
• I completed my registration for shared ownership and have heard nothing. What should I do?
• Can I rent a garage if I'm not an L&Q resident?
• Can I keep more than one dog or cat?
• What is a lease?
• How do I report fly-tipping?
• I've seen a new development and would be interested in buying a new build property. What should I do?
• If my pet dies do I need permission to get another?
• Home Contents Insurance. Why do I need it?
• How can I get an update on a repair order?
• How do I pay the rent on my garage?
• How do I become a supplier to L&Q?
• Where can I find L&Q’s tendering opportunities?
• Is L&Q a private company?
• How do I give up my garage?
• A noise nuisance – is it antisocial behaviour?
• Where can I find out more about the rules and regulations relating to the procurement of goods, services and works?
• Who enforces the anti-money laundering regulations?
• How do I report an issue with the CCTV?
• What does L&Q expect of their suppliers?
• How do I keep my home safely warm during winter?
• How do I report that my garage needs a repair?
• Who can I contact if I suspect a case of money laundering?