Help and Advice for Non-residents

30 FAQs

• How do I get an L&Q home?
• How do I buy an L&Q shared ownership property?
• What repairs will you carry out in my home at the moment?
• Is L&Q the same as the council?
• I’m having ongoing unresolved maintenance issues with my home. What should I do?
• How do I rent a garage?
• How do I report the death of a resident?
• What is shared ownership?
• What are the new service charges being introduced in April 2020?
• How long are leases granted for?
• What are the items on my service charges statement?
• How much will renting a garage cost?
• I completed my registration for shared ownership and have heard nothing. What should I do?
• Can I rent a garage if I'm not an L&Q resident?
• What is a lease?
• How do I report fly-tipping?
• I've seen a new development and would be interested in buying a new build property. What should I do?
• When will you tell me when my repair will be done?
• Home Contents Insurance. Why do I need it?
• How do I pay the rent on my garage?
• How do I become a supplier to L&Q?
• Where can I find L&Q’s tendering opportunities?
• Is L&Q a private company?
• How do I give up my garage?
• Disputes between neighbours– is it antisocial behaviour?
• A noise nuisance – is it antisocial behaviour?
• Garden nuisance – is it antisocial behaviour?
• Where can I find out more about the rules and regulations relating to the procurement of goods, services and works?
• Who enforces the anti-money laundering regulations?
• How do I report an issue with the CCTV?