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30 FAQs
How do I become a supplier to L&Q?
How do I get an L&Q home?
How do I rent a garage?
Where can I find my tenancy reference?
A noise nuisance – is it antisocial behaviour?
Is L&Q the same as the council?
Where can I find L&Q’s tendering opportunities?
What will L&Q do if I’m the victim/witness of antisocial behaviour?
What can I do if I'm the victim/witness of antisocial behaviour?
Dangerous dogs and other animals – useful information
A home with too many animals – is it antisocial behaviour?
Does L&Q have a Diversity policy?
I have a fire protection charge as part of my service charge – will this be used to cover remediation costs?
What is the difference between a Building Safety Programme inspection and an EWS1 form?
Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
Where else can I get support for antisocial behaviour?
The Noise App – useful information
Will building safety issues affect my ability to buy my home using the Right to Buy / Right to Acquire scheme?
How do I sign up?
Who will carry out the Building Safety Programme inspection?
What is L&Q doing to try and influence mortgage lenders to lend on buildings affected by safety issues?
Why has our inspection not been done sooner?
How will I know my home is safe if my building doesn't need an EWS1 form?
How will you keep me safe if the inspection of my building requires works to be done but they can’t be done straightaway?
Will you be starting remedial works before the inspections programme completes?
Can residents commission inspections outside of the L&Q Building Safety Programme?
Will I be able to stay in my home while my building is inspected?
Why can't you give us a date for any remedial works to be done now?
How much will renting a garage cost?
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