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30 FAQs
How do I become a supplier to L&Q?
A noise nuisance – is it antisocial behaviour?
Where can I find L&Q’s tendering opportunities?
How do I rent a garage?
I have a fire protection charge as part of my service charge – will this be used to cover remediation costs?
I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
What will L&Q do if I’m the victim/witness of antisocial behaviour?
Where else can I get support for antisocial behaviour?
Litter and rubbish – is it antisocial behaviour?
What is the difference between a Building Safety Programme inspection and an EWS1 form?
The Noise App – useful information
Why has our inspection not been done sooner?
If my building has a sinking fund can this be used to cover costs if they are not recoverable by other means?
Do my Building Safety Programme inspections require renewal?
Dangerous dogs and other animals – useful information
How will I know my home is safe if my building doesn't need an EWS1 form?
Why can't you give us a date for any remedial works to be done now?
I’ve never made a payment directly to you before. Will I be able to do so now that my tenancy/account has ended?
Can residents commission inspections outside of the L&Q Building Safety Programme?
Why are you replacing waking watch with a fire detection and alarm system?
Will I be charged for any additional fire safety measures required for my building?
Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
Will you be starting remedial works before the inspections programme completes?
Will building safety issues affect my ability to buy my home using the Right to Buy / Right to Acquire scheme?
Will I be able to stay in my home while my building is inspected?
Do you accept AMEX cards?
How do I top-up my in-house display (Guru Hub)?
How will you keep me safe if the inspection of my building requires works to be done but they can’t be done straightaway?
What safety reassurances did you receive from the developer when my home was built?
What is L&Q doing to try and influence mortgage lenders to lend on buildings affected by safety issues?
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Validation request
User validation required to continue..
Please type the text you see in the image into the text box and submit
[ Refresh the page to generate a new image. ]
Note:
If you get here while trying to submit a form, you may have to re-submit the form.
Access to this domain may need the browser to have javascript and cookie support enabled.
Validation needed due to the detection of invalid input from this client IP address, error code :
338
Number of attempts left :
5