Help and Advice for Non-residents

30 FAQs

• How do I become a supplier to L&Q?
• Where can I find L&Q’s tendering opportunities?
• I have an enquiry about your procurement process. Where can I find out more information?
• How do I report an issue with a tree in a communal area?
• Can I keep more than one dog or cat?
• I've seen a new development and would be interested in buying a new build property. What should I do?
• What does L&Q expect of their suppliers?
• What pets can I keep?
• How much will renting a garage cost?
• How do I pay the rent on my garage?
• How do I rent a garage?
• Do my Building Safety Programme inspections require renewal?
• Where can I find out more about the rules and regulations relating to the procurement of goods, services and works?
• How do I give up my garage?
• Why has our inspection not been done sooner?
• Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
• Why can't you give us a date for any remedial works to be done now?
• What are the anti-money laundering regulations?
• How do I send L&Q a regulatory notice or legal document online?
• What is the difference between a Building Safety Programme inspection and an EWS1 form?
• Why are you replacing waking watch with a fire detection and alarm system?
• Can I rent a garage if I'm not an L&Q resident?
• Will you be starting remedial works before the inspections programme completes?
• What is L&Q doing to try and influence mortgage lenders to lend on buildings affected by safety issues?
• I have no heating / hot water
• What are pet owner responsibilities?
• I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
• If my building has a sinking fund can this be used to cover costs if they are not recoverable by other means?
• Where can I find more information on owning a pet?
• If my pet dies do I need permission to get another?