Help and Advice for Non-residents

30 FAQs

• How do I become a supplier to L&Q?
• Where can I find L&Q’s tendering opportunities?
• How do I rent a garage?
• I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
• A noise nuisance – is it antisocial behaviour?
• How much will renting a garage cost?
• How do I report an issue with a tree in a communal area?
• A home with too many animals – is it antisocial behaviour?
• What will L&Q do if I’m the victim/witness of antisocial behaviour?
• I have an enquiry about your procurement process. Where can I find out more information?
• Litter and rubbish – is it antisocial behaviour?
• How do I pay the rent on my garage?
• If my building has a sinking fund can this be used to cover costs if they are not recoverable by other means?
• Do my Building Safety Programme inspections require renewal?
• I've seen a new development and would be interested in buying a new build property. What should I do?
• Can I keep more than one dog or cat?
• What does L&Q expect of their suppliers?
• Why has our inspection not been done sooner?
• Where else can I get support for antisocial behaviour?
• Dangerous dogs and other animals – useful information
• I have a fire protection charge as part of my service charge – will this be used to cover remediation costs?
• Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
• Why can't you give us a date for any remedial works to be done now?
• What is L&Q doing to try and influence mortgage lenders to lend on buildings affected by safety issues?
• The Noise App – useful information
• Where can I find out more about the rules and regulations relating to the procurement of goods, services and works?
• Who enforces the anti-money laundering regulations?
• Can residents commission inspections outside of the L&Q Building Safety Programme?
• What is the difference between a Building Safety Programme inspection and an EWS1 form?
• How do I top-up my in-house display (Guru Hub)?