Help and Advice for Non-residents

30 FAQs

• How do I become a supplier to L&Q?
• Where can I find L&Q’s tendering opportunities?
• How do I rent a garage?
• A noise nuisance – is it antisocial behaviour?
• A home with too many animals – is it antisocial behaviour?
• How do I pay the rent on my garage?
• If my pet dies do I need permission to get another?
• I've seen a new development and would be interested in buying a new build property. What should I do?
• What will L&Q do if I’m the victim/witness of antisocial behaviour?
• How much will renting a garage cost?
• How do I sign up?
• I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
• Dangerous dogs and other animals – useful information
• I have an enquiry about your procurement process. Where can I find out more information?
• How do I top-up my in-house display (Guru Hub)?
• Litter and rubbish – is it antisocial behaviour?
• What are pet owner responsibilities?
• I have a fire protection charge as part of my service charge – will this be used to cover remediation costs?
• Where else can I get support for antisocial behaviour?
• Why has our inspection not been done sooner?
• Can I rent a garage if I'm not an L&Q resident?
• If my building has a sinking fund can this be used to cover costs if they are not recoverable by other means?
• Where can I find more information on owning a pet?
• Can I keep more than one dog or cat?
• Do my Building Safety Programme inspections require renewal?
• How do I report an issue with a tree in a communal area?
• What is the difference between a Building Safety Programme inspection and an EWS1 form?
• What is L&Q doing to try and influence mortgage lenders to lend on buildings affected by safety issues?
• Where can I find out more about the rules and regulations relating to the procurement of goods, services and works?
• How will I know my home is safe if my building doesn't need an EWS1 form?