How do I prevent pests?
If you're experiencing a pest problem, please note that we'll attend for infestations of the following pests only if they affect multiple flats or communal areas:
• rats
• mice
• Pharaoh ants
• cockroaches
• wasps
• pigeons
• squirrels
• bed bugs
• fleas
We will also attend to fix existing bird netting and spikes.
We will not attend if the pest problem exists within a single house, bungalow or flat.
Please report it online or by contacting our customer service centre.