L&Q Group | Leading Housing Association & Residential Developer

Can I setup a direct debit online?

If you do not have a direct debit with us already, you can set up one to pay your rent or service charges from your online account. To do this, you will need to:

  • Sign up or sign in
  • select 'my payments' on the dashboard
  • open 'Direct debits' at the bottom of the page
  • select the 'new direct debit' button.

If you have a direct debit with us already, you will be able to view the payment date, frequency and amount from your online account.

To make a change or cancel an existing direct debit, please contact us online. It is not possible to change or cancel a direct debit online.

Did this answer your question?

Yes No

Thank you for your feedback.

We're sorry you didn't find this answer useful. Please tell us why this was the case so we can improve our response.

We can't reply to your feedback so please don't include any personal details.