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How do I report a damaged staircase, handrail or banister?

It’s easy to report a damaged staircase, handrail or banister. You can do it online or by contacting our customer service centre.

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Validation request

User validation required to continue..

Please type the text you see in the image into the text box and submit

[ Refresh the page to generate a new image. ]

Note:

If you get here while trying to submit a form, you may have to re-submit the form.
Access to this domain may need the browser to have javascript and cookie support enabled.

Validation needed due to the detection of invalid input from this client IP address, error code : 338
Number of attempts left : 5