Validation request
User validation required to continue..
Please type the text you see in the image into the text box and submit
[ Refresh the page to generate a new image. ]
Note:
If you get here while trying to submit a form, you may have to re-submit the form.
Access to this domain may need the browser to have javascript and cookie support enabled.
Validation needed due to the detection of invalid input from this client IP address, error code :
338
Number of attempts left :
5
Help home
Help and Advice for
Non-residents
Filter on category
Category
All categories
Antisocial behaviour
Billing and payments
Building and fire safety
Home ownership options
L&Q corporate
L&Q Energy
L&Q online account
My housing
My L&Q
Repairs
Sub-categories
All in Building and fire safety
General advice
L&Q inspections programme
Moving home or remortgaging
New building safety guidance
Remedial works
Right to Buy or Acquire schemes
Sub-categories
All in Home ownership options
Home Ownership
Shared Ownership
Sub-categories
All in L&Q online account
General advice
Payments
Sign in
Sign up
Sub-categories
All in Repairs
Gas, Heating and Hot Water
Report a Repair
19 FAQs
Can I setup a direct debit online?
I’m ending my tenancy/account, but I’m in receipt of Housing Benefit/Universal Credit. What do I need to do?
I’m ending my tenancy/account, but I have arrears. What will happen with my current agreement?
How much is my weekly rent?
Can I pay with someone else's card online?
I claim housing benefit, why does it show that I still owe you money?
Can I set up a recurring payment or arrangement online?
What is my account balance?
What are the items on my service charges statement?
I’m ending my tenancy/account, but I have credit on my rent/service charge account. How do I get this refunded?
Why do I have multiple accounts in my Payments page?
How do I read my online statement?
I’ve never made a payment directly to you before. Will I be able to do so now that my tenancy/account has ended?
Are you struggling to pay your rent or services charges?
Why isn't my payment working?
What will happen if I pay less than agreed after I end my tenancy/account?
How can I keep my personal information safe?
I made a payment yesterday, why is it not showing on my statement? Why isn't my account balance correct?
Do you need food vouchers?
Show more
Validation request
User validation required to continue..
Please type the text you see in the image into the text box and submit
[ Refresh the page to generate a new image. ]
Note:
If you get here while trying to submit a form, you may have to re-submit the form.
Access to this domain may need the browser to have javascript and cookie support enabled.
Validation needed due to the detection of invalid input from this client IP address, error code :
338
Number of attempts left :
5