L&Q Group | Leading Housing Association & Residential Developer
L&Q community
Your home
Help & advice
Find a home
Sign in
Sign in
Menu
Help home
Help and Advice for
Non-residents
Filter on category
Category
All categories
Antisocial behaviour
Billing and payments
Building and fire safety
Home ownership options
L&Q corporate
L&Q Energy
L&Q online account
My housing
My L&Q
Repairs
Sub-categories
All in Building and fire safety
General advice
L&Q inspections programme
Moving home or remortgaging
New building safety guidance
Remedial works
Right to Buy or Acquire schemes
Sub-categories
All in Home ownership options
Home Ownership
Sub-categories
All in L&Q online account
General advice
Payments
Sign up
Sub-categories
All in Repairs
Gas, Heating and Hot Water
Report a Repair
9 FAQs
I’ve never made a payment directly to you before. Will I be able to do so now that my tenancy/account has ended?
How do I sign up?
Why do I have multiple accounts in my Payments page?
How much is my weekly rent?
What information do I need to create an account?
How do I close my online account?
When setting up my online account, do I enter my current address or the address that I had when I was your resident?
What is a strong password?
I’m no longer a resident. Can I still sign into my online account?
