Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Most popular Trafford and North West tenant articles
- What is a change of tenancy?
- How do I get an L&Q home?
- How can I get an update on a repair order?
- Am I allowed to own a pet?
- Is L&Q the same as the council?
- How do I prevent pests?
- How do I sign up?
- How do I buy an L&Q shared ownership property?
- Are you struggling to pay your rent or services charges?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- A noise nuisance – is it antisocial behaviour?
- How do I get a copy of my tenancy agreement?
- How do I report a ground maintenance issue?
- How much is my weekly rent?
- What is L&Q's damp and mould policy?
- How do I apply for a parking bay?
- I've forgotten my password, what should I do?
- How do I report a broken fence?
- Garden nuisance – is it antisocial behaviour?
- What pets can I keep?
- What can I do if I'm the victim/witness of antisocial behaviour?
- I'm struggling to pay my rent, can you help?
- Litter and rubbish – is it antisocial behaviour?
- How do I end the tenancy on behalf of someone who has passed away?
- How do I rent a garage?
- What should I do if I need support with my own mental health?
- What shall I do if I own an XL Bully dog now that they have been banned?
- What are the items on my service charges statement?
- How do I pay for my heat consumption?
- I have no heating / hot water
Most popular Tenant articles
- Can I have more bedrooms than I need when moving by mutual exchange?
- I'd like to add an occupant. What should I do?
- I've signed a mutual exchange but no longer want to move. Can I cancel the exchange and stay in my home?
- How can I move to another L&Q property?
- The Noise App – useful information
- Am I allowed to own a pet?
- Can I change my tenancy from sole to joint?
- How do I register or search for mutual exchange?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- How does the bidding processes work?
- How can I prepare my home for the winter months?
- Do I get to stay in the property as I'm an occupant and not on the tenancy?
- Do you still offer Voluntary Right to Buy to tenants who don't qualify for the Right to Buy or Right to Acquire?
- A noise nuisance – is it antisocial behaviour?
- What can I do if I'm the victim/witness of antisocial behaviour?
- How do I get a copy of my tenancy agreement?
- How much is bedroom tax and how is this calculated?
- Litter and rubbish – is it antisocial behaviour?
- How do I report the death of a tenant?
- I'd like to change my tenancy from joint to sole as the other party has moved out. What should I do?
- I'm pregnant, is my unborn child taken into consideration when checking bedroom eligibility?
- Can I move to a property with fewer bedrooms than I need when moving by mutual exchange?
- Contents vs. Buildings - how do I know what's what?
- Garden nuisance – is it antisocial behaviour?
- Am I eligible for mutual exchange?
- Rent balance by text message
- There has been a succession already for this property. Can I still live here as a succession?
- I'm locked out of my property. What should I do?
- How long does a mutual exchange take?
- What is the Seaside and Country Homes scheme?
Most popular Trafford and North West homeowner articles
- Is L&Q the same as the council?
- How do I make a payment or pay my rent online?
- How do I request a replacement bin?
- My heating and hot water are switched off, why am I still being charged?
- How do I setup a Direct Debit online?
- Garden nuisance – is it antisocial behaviour?
- How do I get an L&Q home?
- How do I report an abandoned property?
- What is a Heat Interface Unit (HIU)?
- How do I end the tenancy on behalf of someone who has passed away?
- I have arrears on my account, can I set up a payment arrangement?
- How do I report an abandoned vehicle?
- What happens with the rent account of someone who has passed away?
- How do I request CCTV footage?
- How do I report an issue with a tree in my garden?
- How do I report a broken fence?
- How do I report a ground maintenance issue?
- Can I keep more than one dog or cat?
- I don't have a tenancy reference number, how do I sign up?
- How do I apply for a disabled parking bay?
- How should I leave the property of someone who has passed away?
- How do I report fly-tipping?
- How do food banks work?
- Can I change my heat supplier?
- Do you need food vouchers?
- How do I report the misuse of a communal bin?
- How is building height measured?
- What are pet owner responsibilities?
- Why haven't the windows on my block been cleaned?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
Most popular Homeowner articles
- How many years do I have left on my lease?
- How do I pay for my heat consumption?
- How do I top-up my in-house display (Guru Hub)?
- How do I apply for a parking bay?
- A noise nuisance – is it antisocial behaviour?
- How much will my parking permit cost?
- How do I prevent pests?
- What happens to my service charges when I sell my home?
- What is covered under L&Q's buildings insurance policy?
- Will L&Q buy back my home?
- I have no heating / hot water
- I've lost my fob. How do I request a new one?
- If I'm a leaseholder or shared owner, who is my buildings insurance with and can I have a copy?
- I have no hot water. What should I do?
- Can I reverse staircase (sell a share back to L&Q)?
- What happens at the end of the defects liability period?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- Can I buy the freehold to my property?
- Why does my service charge include a cost for refuse collection when I already pay for this through my Council Tax?
- I've lost my communal front door key. How do I request a new one?
- Can I make a claim under L&Q’s buildings insurance policy?
- Will I get a dedicated parking bay?
- Can I have Sky Q in my property?
- What are L&Q's bank details?
- Why do I have a pest control charge in my service charges?
- I have no power to my sockets. What should I do?
- Can I take in a lodger?
- I've sold my property, how does the lease get updated for the new owner?
- Can I change my heat supplier?
- Can I run a business from home?
Most popular Non-resident articles
- How do I become a supplier to L&Q?
- I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
- How do I rent a garage?
- Where can I find L&Q’s tendering opportunities?
- A noise nuisance – is it antisocial behaviour?
- How do I get an L&Q home?
- I have a fire protection charge as part of my service charge – will this be used to cover remediation costs?
- Where can I find my tenancy reference?
- Does L&Q have a Diversity policy?
- If my building has a sinking fund can this be used to cover costs if they are not recoverable by other means?
- What is the difference between a Building Safety Programme inspection and an EWS1 form?
- How will you keep me safe if the inspection of my building requires works to be done but they can’t be done straightaway?
- Why has our inspection not been done sooner?
- Litter and rubbish – is it antisocial behaviour?
- What can I do if I'm the victim/witness of antisocial behaviour?
- Do my Building Safety Programme inspections require renewal?
- How will I know my home is safe if my building doesn't need an EWS1 form?
- What is L&Q doing to try and influence mortgage lenders to lend on buildings affected by safety issues?
- Will building safety issues affect my ability to buy my home using the Right to Buy / Right to Acquire scheme?
- Will I be able to stay in my home while my building is inspected?
- Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
- Will I be charged for any additional fire safety measures required for my building?
- Can residents commission inspections outside of the L&Q Building Safety Programme?
- Who will carry out the Building Safety Programme inspection?
- Dangerous dogs and other animals – useful information
- Why can't you give us a date for any remedial works to be done now?
- Will you be starting remedial works before the inspections programme completes?
- Why are you replacing waking watch with a fire detection and alarm system?
- Is L&Q a private company?
- What safety reassurances did you receive from the developer when my home was built?