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30 FAQs
Can I have more bedrooms than I need when moving by mutual exchange?
I'd like to add an occupant. What should I do?
How can I move to another L&Q property?
I've signed a mutual exchange but no longer want to move. Can I cancel the exchange and stay in my home?
A noise nuisance – is it antisocial behaviour?
Can I change my tenancy from sole to joint?
What will L&Q do if I’m the victim/witness of antisocial behaviour?
I'm pregnant, is my unborn child taken into consideration when checking bedroom eligibility?
Do I get to stay in the property as I'm an occupant and not on the tenancy?
The Noise App – useful information
How do I get a copy of my tenancy agreement?
How do I register or search for mutual exchange?
How much is bedroom tax and how is this calculated?
There has been a succession already for this property. Can I still live here as a succession?
What shall I do if I own an XL Bully dog now that they have been banned?
How do I report a broken fence?
How does the bidding processes work?
I have no heating. What should I do?
I'd like to change my tenancy from joint to sole as the other party has moved out. What should I do?
Am I allowed to own a pet?
Do you still offer Voluntary Right to Buy to tenants who don't qualify for the Right to Buy or Right to Acquire?
I'm locked out of my property. What should I do?
Can I move to a property with fewer bedrooms than I need when moving by mutual exchange?
How do I report the death of a tenant?
What are minor and major adaptations?
How long does a mutual exchange take?
What can I do if I'm the victim/witness of antisocial behaviour?
Rent balance by text message
Am I eligible for mutual exchange?
I have a problem with my windows. What should I do?
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