Help and Advice for Tenants

30 results for Service charges

• I have a fire protection charge as part of my service charge – will this be used to cover remediation costs?
• How often should I have my boiler serviced?
• My heating and hot water are switched off, why am I still being charged?
• How much does communal cleaning cost?
• Do I have to pay for energy related repairs if I'm an L&Q Energy customer?
• How do I know if grounds maintenance is carried out to my estate or block?
• Where can I find out more about the rules and regulations relating to the procurement of goods, services and works?
• Will I be charged for any additional fire safety measures required for my building?
• Will L&Q consider buying back my home if I cannot sell it because of fire safety issues?
• How can I safely use chargers for electrical equipment and devices?
• I have received a Section 20 Notice that mentions ‘cladding’, does this mean that I will be charged for cladding removal and replacement?
• What happens if an appliance fails the annual gas inspection?
• What should I expect when my boiler is serviced?
• What equipment is covered by the annual gas inspection?
• What are L&Q's bank details?
• I have an enquiry about your procurement process. Where can I find out more information?
• How do I return keys for my garage?
• What is included in the grounds maintenance service, and when should this be carried out?
• Why are there no fire extinguishers in my block?
• How often are the communal areas on my estate or block maintained?
• How do I report that my garage needs a repair?
• What does L&Q expect of their suppliers?
• Where else can I get support for antisocial behaviour?
• How do you protect my data?
• Do you accept AMEX cards?
• What happens to the housing benefit when the claimant dies?
• How can I see the status of my gas repair?
• How do I report that my electric cooker is broken?
• Can I change from PAYG to credit billing?
• Can I have Sky Q in my property?