What is L&Q doing to manage the impact of coronavirus outbreak on colleagues and residents?

We’ve set up a crisis response team to help us make sure we continue to offer services effectively during the coronavirus outbreak.

We’ve encouraged as many of our colleagues as possible to work from home, to reduce the likelihood of their coming into contact with the virus. This has helped us maintain our services to you.

We have tried-and-tested plans in place, which are modelled on how we work during the winter, when staff sickness and demand for repairs are at their highest. We check every day if and how many of our colleagues are off work, so that we offer the best service we can at any time.

However, for now, please continue to get in touch only if your repair is an emergency.

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